Was able to walk in and get things notarized no problem. Staff was pretty friendly and helpful…read moreensuring things were done correctly. Plus they have a drive through for shipping and whatnot too and I never realized that until I went in for my notarized stuff.

I cannot express my appreciation for a locally owned business owner that completely undercuts the…read morebig businesses like The UPS Store. The prices are very reasonable, and I can see myself as being a long-time customer of this business.

I just heard the news that Norm has passed away. I really don't know what to say because he had…read morealready been over 80 years old and still worked there. The whole time I was wondering if he had made any plan to pass his business on to someone. I guess we just have to wait and see.

Norm has been taking care of my mail for twenty years ever since I retired and started traveling…read morethe country in my RV. I would pick out some small town where I would be traveling through in a few days. I'd call Norm and my mail would be waiting in general delivery when I got there. Flawless.

Sat Dec 27 I dropped off box at Dimond UPS Store. I'm called back 1-2 hrs later. I was told the…read moredriver wouldn't take it because wt on label didn't match the actual weight. The front desk employee was professional. Came back and got it. Emailed and called the intended receiving company and explained my experience. They replied that UPS should have taken it. The intended receiver never experienced refusal before. The receiving company deals with UPS all over the country. Wed Dec 30 try dropping it off again. The front desk employee said driver won't take it. I ask to speak w driver. Driver came out front. I explained situation. No one knows wt until it's weighed at delivery. He didn't care. I asked his name Didn't want to give it to me. I asked for his supervisors name and #. He refused. I asked if he only drives for this shop. He said yes. I took box back to bring it to another UPS Fri as it's approaching closing time. Not enough time to get to other shop. Friday Jan 2, evening, I drop off box at Huffman UPS. No problem. I asked for contact info for filing complaint. Left name, Ph # and email w front desk employee. Never heard from anyone. I would think the owner/manager would care about their employees not preforming their job. Apparently not. Not a good business model.

This isn't a complaint about the store. My complaint is about the heavy set (really didn't want to…read moreuse this description but I do not know his name) manager at this location. Every time I've come in he is rude, disregards your presence and doesn't even look at you or say hi. I'm a very cheerful person, so I always greet everyone and the times I've walked in and even greeted said manager, my mood completely changes as he is a negative energy. I feel it may be because of my ethnic background, because he greets everyone else who is Caucasian and sounds happy. If you don't like customers of all races then why work at a place that deals with diversity? If you don't like your job then why not work somewhere else? Never have I dealt with this kind of "manager." I stopped going to this location, because I don't have time to be greeted with negative energy. Please do better or better yet get a new manager who actually likes people!!

Don't use this place used it to ship a package to Port lions they ended up using the postal service…read moreand the. Package magically disappeared difficult to work with both places for insurance purposes they both put the blame on each other just use USPS

Cool little UPS store, first time being there and the young lady at the register named Skyler was…read morevery polite and had great customer service skills. She actually was engaging with me throughout the whole transaction and after. I asked her how her day was going, and she actually was sincere with me and said she was getting things accomplished first thing in the morning, even though she's been having customers back to back, which I found that refreshing considering a lot of people these days and Customer Service just say, I'm here or just another day at work. Thank you, Skyler for your great customer service skills and making me feel welcomed. I pray you get paid more than minimum wage because you deserve it..!! Suggestion to the owner... I wish you would at least put the holiday stuff on clearance I was told nothing ever goes on sale or clearance here because I asked because I was looking to buy something's from the passed holiday...

Ashley at Matanuska Mailboxes offers the highest level of customer service and care! She goes well…read moreabove and beyond to help make her clients happy. As long as I am in her box area, I will not rent a box from any other business!! If anyone has any doubts about getting a box through Matanuska Mailboxes, put those doubts to test and let Ashley provide you with service that is not matched by anyone.

We have enjoyed using Matanuska Mailboxes. We like being able to get put Mail close to home and…read morethat it is secure. It has been a great thing for us. I would highly recommoned using their services.

The clerk was really helpful, attended to me in a timely manner, & balanced her work beautifully…read more I love this convenient location.

Please look into your mailbox. I'm waiting for almost 4…read moreweeks now to get my mail forwarded... 1 star is too much, but I can't vote for Null stars.

During the 2025 Holiday Season I made two visits to this UPS Store to ship items. A cheerful…read moregreeting was received, each time, as soon as I came through the door. Prompt assistance and good advice was given to help me make my shipping decisions. Overall, a very good feeling of accomplishment as I left. There is ample parking in the lot in front of this store.

The best service I've had in Alaska. Not just one employe, but all the employees were…read moreknowledgeablknowledgeable, helpful and courteous.

I came in to return a faucet to Amazon. Coming in they were so friendly. I had zero line to wait in…read moreand they were fast. The only thing I don't care for is the parking lot which isn't directly on UPs anyways. For returns I love this store.

Don't use this store to notarize anything…read more They notarized a document incorrectly, which made it invalid for the DMV and caused serious delays and consequences for me. Because of their mistake, I had to come back and redo the exact same paperwork. When I calmly explained what happened, there was zero apology and zero accountability. They just notarized it again and acted like it was no big deal. Notary work requires precision and basic competence. This store showed neither. Their carelessness created real problems for me, and the complete lack of responsibility afterward made it worse. I would absolutely not trust this location with any legal or time-sensitive documents.

Rarely does one receive customer service as good as Great Originals offers. Our organization needs…read morequality printing and Great Os never fails to deliver. Communication lines are always clear and concise as well as prompt. When I need a job in a hurry, I get it. The icing on the cake is I get to support a local business that's as good as it gets.

I ordered memorial cards for a relative in lieu of a traditional pamphlet obituary to hand out to…read morefamily and friends. I ordered 100 cards on a 5x7 print. Devin was great to work with, and he was very helpful on explaining my options. The rest of the staff through proofing and to the final pick up were curtious. I had a great experience with a great turn around time. I would recommend their business.