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    Minuteman Press

    5.0 (3 reviews)
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    Beacon Media + Marketing

    Beacon Media + Marketing

    (4 reviews)

    Beacon overpromised and underdelivered…read more The cons: Sub-par deliverables, frequently filled with typos, formatting issues, and errors. Their strategy was either generic or nonexistent, with no clear plan tailored to our business. SEO was completely overlooked until we raised concerns, only to be told it wasn't included in our current package (which is why they hadn't noticed that it had dropped). Worst of all: the website team. We've worked with a number of web teams in the past, and Beacon's web team was by FAR the slowest, least responsive, and required the most hand-holding and clarification of any team we've ever worked with. We waited up to two months for basic fixes (like broken buttons), and some were never resolved at all (and then quickly resolved in 24 hours by a new non-Beacon team). Turnaround times were poor across the board, and we felt like we spent more time fixing mistakes than moving anything forward. When we voiced concerns, there was little accountability. Beacon stood by work that clearly missed the mark, without having actually seen it. The Google Ads setup was a mess, poorly targeted from the start, and (again) full of issues no one double-checked or caught (fixed by a new ads team within a week). We felt constantly frustrated and behind. Ultimately, this partnership caused a direct, measurable decline in our revenue. Organic traffic, website performance, overall leads...all dropped--working with Beacon cost our business thousands of dollars. The pros: Two stars only because our marketing managers WERE kind and responsive. Gidion, in particular, took over our account and worked hard in the final months to try to address our concerns. And after we ended the contract, the CEO did reach out directly to ask for feedback. But based on our overall experience, we cannot recommend Beacon for marketing services.

    Last Friday night I messaged Jennifer regarding a portion of my website getting a 404 message,…read morethinking that she might get back to me in the morning, but most likely on Monday. I was responded to within moments. Before 15 minutes had passed it was discovered my site had been hacked and her technician while on vacation was logged in and fixing the issue. I am so ridiculously pleased with the above and beyond level of service I received I don't even have words. I find the staff at Beacon easy to communicate with and pleasurable in general. I am grateful for the role they play in Anchorage marketing... Making it accessible to the smallest of businesses and educating the business community through conferences of leaders in social media, and inbound marketing. Rob and Jennifer don't stop. This is the kind of work that creates greatness!

    Minuteman Press - copyshops - Updated May 2026

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