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    The Uniquely Chic Lyfe

    5.0 (1 review)
    Closed • 8:00 am - 4:00 pm

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    5 years ago

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    Lash & Brow Savy

    Lash & Brow Savy

    4.5(21 reviews)
    1.5 mi•South Tampa

    I originally booked my brow appointment for July 4th. A few days beforehand, the salon contacted me…read moreto let me know they would be closed that day and asked to move my appointment to July 3rd instead. I agreedeven though the change was initiated by the business. Then the day before my rescheduled appointment, they messaged saying my brow artist had a family emergency and that I would be seeing a different artist instead. I didn't see the message until the following morning and therefore never confirmed the change. At that point my appointment had already been changed once because the salon was closing on the original date and now the artist was changing again. Rather than proceed with an appointment that had changed multiple times due to circumstances outside of my control, I decided to cancel. I understand the salon's response will likely be that my appointment date and time remained the same, that they notified me of the artist change and that I canceled within their same day cancellation window. They also explained that their policy allows for a 100% same day cancellation fee and that they only charged me 50% as a courtesy. I don't dispute that they have a cancellation policy. My issue is with how it was applied in this situation. This wasn't a typical last minute cancellation where everything remained as originally booked. The business had already rescheduled my appointment once because they were closing and then changed my artist less than 24 hours before the appointment. I never confirmed that I was comfortable with that change before being charged. Emergencies happen and I don't fault my original brow artist for having a family emergency. My disappointment is with the decision to enforce a cancellation fee despite the multiple changes initiated by the business. In my opinion greater flexibility would have been the fairer approach. I disputed the charge with my bank and chose not to rebook. While I can't speak to the quality of their brow services, I can only review my own experience as a customer and unfortunately it left me disappointed with how the situation was handled.

    Had a horrible experience - would also recommend not booking with Kayleen. I asked for a subtle…read morelook as it was my first experience with brow lamination, and the next day after not touching them/following instructions, woke up to red/light-colored brows that I needed to fill in: the opposite of "subtle". I was willing to give her another chance, but unfortunately for my next appointment I had to do a last minute cancellation due to last minute change in my work schedule. They were completely non-understanding and insisted on charging me the full price of the appointment. They showed absolutely no willingness to compromise for what was going on in my schedule, and just made it all about getting their $$$. Will never be booking with this place again! Also - a word of caution about all the 5* reviews - after my first appointment I was offered a discount on my next booking if I left a 5* review and specifically mentioned the brow tech by name. That's obviously a lot of what's going on here....

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    Lash & Brow Savy
    Lash & Brow Savy - Brow Threading

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    Lash & Brow Savy

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    Deka Lash - Carrollwood

    Deka Lash - Carrollwood

    3.3(35 reviews)
    12.6 mi

    Thank you Deka (and Jasa) for my beautiful lashes. When I was first looking through the website, I…read morestarted the process of scheduling an appt and then decided to wait until my current extensions fell out completely. Shannon called me to ask how she could help and I explained what I was waiting on and that I was unhappy with my currently lash girl because the retention was terrible and lashes are not a cheap upkeep. A couple of weeks later, I set up my appointment with Deka. I was immediately greeted and was walked through entering my information and signing some online forms. I had my eyebrows tinted and then moved on to my eyelashes. Both looked amazing. I also received a follow up call/voicemail from Shannon to ask how my appt was. Fast forward two weeks to my fill in appt. the retention of my extensions was the best that I have ever had. And once again, the staff was so friendly and I walked out with beautiful lashes again. You can pay for each fill or you can join a monthly membership depending on your going forward wants. Either way, it's a win!

    I've been going to Deka lash now for almost 2 years. Every single time I go for a fill I swear that…read moreI am going to cancel my subscription. Every single visit, within a week the lashes fall off and I look ridiculous. Often times, the lashes don't even make it home after having them put on before they start to fall all over my face like needles on a Charlie Brown Christmas tree. Of course, they would love to sell me their mascara solution that is supposed to glue them on and keep them into place... But why aren't they gluing them on to begin with? I've been to other people and I know that it's not me. Other folks that put Eyelashes on seem to be able to adhere them in such a way that they stay on for so long that my eyelashes grow out and I have to have them removed because they're too long. I think that this is finally going to be the month that I canceled my subscription because this is absolutely ridiculous and I'm wasting my money. It doesn't matter which tech I see or whether I go to their "master lash artist "and pay the additional fee. I think it's simply their product products suck and are most likely made in such a way that the Eyelashes purposely fall off so you keep going back to have them put back on. Remember, every visit you feel compelled to leave a $15 tip for the tech, so if you have to go back every week because your eyelashes fell off that's $15 to the tech on every single visit in addition to what you're paying for your subscription. I've had it and I'm done. The pictures attached are two days after having the lashes put on and as you can see, I look like I have mange.

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    Deka Lash - Carrollwood
    Deka Lash - Carrollwood
    Deka Lash - Carrollwood

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    The Uniquely Chic Lyfe - eyelashservice - Updated October 2026

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