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The Ugly Mug

4.4 (275 reviews)
Open • 6:30 am - 4:30 pm
Updated 2 months ago

The Ugly Mug Photos

Business Info

THE UGLY MUG ATMOSPHERE

What's the vibe?
Moderate noise
Good for working
Good for kids
Outdoor seating

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Recommended Reviews - The Ugly Mug

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Games
Hannah N.

The ugly mug in the Soquel village is a super chill spot to hangout. The space is set up for people to be inside with their computers but there are also spaces where conversation is encouraged. The also have a bunch of games that are available for people to play. Their coffee is really good!! If you bring your own cup, you can get coffee from the dispenser for $3. They also carry pastries from Kelly's bakery. The pan au chocolate is delicious. I love this spot to hangout or to just stop by and grab a coffee. This is a very inclusive space that is a great location to make a third space in your life!

Aquarium
Jessie D.

First time trying the Ugly Mug! The staff was super sweet and chatty, and the atmosphere was perfect for meeting up with a friend (or studying if you can handle the noise and lack of WiFi). My matcha was lovely and I will definitely be back to try more options!

The Donnie Darko. 10/10
Sarah G.

Yes, I behaved like a tourist, taking videos and pictures of my experience here. I just really liked the whole vibe. On top of that, our drinks were outstanding. So was service. I saw a gigantic double-crust pie in the display, and enjoyed my first slice of whatever olallieberry pie is. The barista warmed it up and added some whipped cream. My drink was the Donnie Darko, which was espresso, almond syrup, and heavy cream, iced. I wasn't expecting to love it so much. They have a lot of local zines and stuff to read, and they have some cute stuff for sale, like the slingshot journal I bought for $12. We need a place like this where I live.

Octopus art on ceiling
Deirdre R.

I came here to meet a friend and had a great experience. Have been here often and enjoyed it in the past too. Their death by chocolate brownies are a must try. I always love looking at their fish tank too and the coffee shop is clean. I had fun looking at their stickers and bought one. I saw a barista scraping a sugar cube on a fresh orange to put in an espresso drink which gave me great ideas to try at home! Very great drinks my chai masala was good. The baristas were pleasant and very good at their job and I felt like the coffee shop was welcoming to all people of all types which I loved. I enjoyed looking at the octopus artwork on the ceiling. This coffee shop is good for relaxing, reading, studying, meeting friends, or having a snack. They have lots of different types of milks for you and there is a bakery nearby so you smell good fresh bread although I don't think they sell it there but I'm not sure. I give the ugly mug coffee 5 hearts!

Iced mocha, earl grey tea
Annabelle R.

We came by on a Monday afternoon and loved everything about this place. Easy street parking right out front, quirky decor and inviting atmosphere, with lovely artwork on the walls, including awesome animal paintings by Wendy Maness (oil on canvas), even a fish tank and board games near the back, and diverse seating options. There were so many great items on the menu, including ice cream soda and ice cream floats, though I went with my regular, an iced mocha. It was amazing here, fresh, cold and creamy, chocolatey, just really great flavor enough to set it apart from all the other places I get it from. My bf got the earl grey tea and enjoyed his beverage as well. The staff here was outstanding, friendly and helpful. The employee even told us that every Monday customers can roll a dice, and if we get a double, we get $5 off a purchase. We didn't get a double, but that's still kinda cool. Even cooler, they do live music here on certain days, and possibly other events as well. Love this coffeehouse, and would defintely recommend it!

Not too sure what the cup says. It's super old, worn and most likely not part of a set, but just some random mug... I'd go back because it's a nice spot and a cool place to write, but lord only if there be a little update on the those ugly mugs lol .

Ray o' frickin' sunshine cappuccino
Megan B.

AMAZING coffee! Been here multiple times and have never had a bad drink. They have all the standards plus some unique coffee drinks that I haven't seen anywhere else (and are totally worth it). I recommend the Ray o' Frickin' Sunshine: espresso, soy milk, orange zest. They also have good coffee cake and rotating quiche flavors (some better than others). The Ugly Mug is on the corner of Porter and Soquel, hosts open mic nights, and is 100% the Santa Cruz/Soquel vibe. I highly recommend swinging by if you are in the area. Plenty of seating me good music. As for service, super kind baristas, laid back and cool, and the owner sometimes hangs around and he is so funny. If you want a no-fuss coffee place, this is the one for you.

Outside mural
JoAnn S.

It was a great place to meet with friends!!! I got coffee from a large coffee vessel in the back--nothing to brag about, but it dis give me a caffine rush. Next time, I will have them make a fresh cup. Also, I had a cookie, and the server heated it up to make taste fresher. What I love about The Ugly Mug is that it is a place where people can go to hang out with friends or meet new friends. You can find out what is going on in the community. If you are too shy to go up and talk to someone new, you can look at everything on the walls, and maybe take pictures. Food: 4 stars Service: 5 stars Ambiance: 5 stars

Menu
Michelle V.

Hipster coffee shop. I loved the decor and the aquarium. They have been in business over 25 years. Nice to see the survived the pandemic. And....must give recognition for the most unique bathroom! I thought it was a joke at first since the door looked the size of a small closet. They managed to fit a full size toilet & sink inside.

coffeez

this place is awesome good vibes nice staff verrry yummy coffee(especially mocha) and i love the fishies too! easily my favorite coffee place in santa cruz ! i'll hand the phone over to my friend aiveen now for her review: Hi! I'm sitting with my iced Mexi latte and boy do I feel great. what a lovely drink. the crowd here is also a vibe, everybody seems chill, which says a lot. Ugly mug, more like yuhhh mug.

Rose matcha and mocha latte

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6 years ago

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5 years ago

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6 years ago

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2 years ago

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3 years ago

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4 years ago

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3 years ago

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2 years ago

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5 years ago

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6 years ago

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4 years ago

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3 years ago

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3 years ago

Pastries good Coffee Awesome! Many other options to try out. Would I come back again? YES!!!

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5 years ago

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4 years ago

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4 years ago

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4 years ago

Cool little local spot. Little sumn sumn was delightful as well as the witch hazel. Cool fish tank for the kiddos to stare at.

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6 years ago

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9 years ago

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5 years ago

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7 years ago

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6 years ago

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7 years ago

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9 years ago

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8 years ago

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4 years ago

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3 years ago

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9 years ago

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7 years ago

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4 years ago

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6 years ago

I went to this place and ordered a iced coffee and I got mostly cream and milk and a little bit of coffee.

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11 years ago

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7 years ago

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Page 2 of 7

Ask the Community - The Ugly Mug

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The Buttery - #butterybakery

The Buttery

3.8(2k reviews)
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We flew into San Jose for a wedding in Felton for my husband's cousin, and the wedding was Saturday…read moreat 3 PM. Saturday morning, my son and I were up early having coffee and looking for a pickleball court so we could get a little workout in before getting ready for the wedding. While we were sitting there, his sweet aunt came in a bit frantic--the person responsible for the cupcakes was no longer able to make them, and they suddenly had nothing for the wedding! Without hesitation, my son and I rented a car and started calling local bakeries in Santa Cruz. Thankfully, he called The Buttery, and Alex answered. Alex immediately reassured us, "Don't worry, we can take care of it!" And he absolutely did. We were beyond excited when we saw the cupcakes, but there are honestly no words to describe how incredible they were. The assortment of flavors was amazing, and the cupcakes were absolutely beautiful. We were able to get 11 different flavors, and every single one was spectacular! The cupcakes were a HUGE hit at the wedding. Everyone was talking about them, and they made an already special day even sweeter. And The Buttery doesn't just do cupcakes--they have so much more to offer. If you're looking for a bakery in the Santa Cruz area, we highly recommend checking them out. A BIG shout-out to Alex for jumping in, saving the day, and helping make the wedding such a success. We are so grateful!

We came here for a quick breakfast before a hike! I ordered the tomato pesto croissant and it was…read moreSO good that we went back in line to snag another one lol. The croissant was sooo buttery, the pesto was very garlicky, and the tomato tasted fresh and vibrant. The employees were very kind. They also have a broad selection of breakfast items here that I'd come back to try. Tons of seating indoors and outdoors, and a large parking lot to top it off!

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The Buttery
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Castagnola Deli & Cafe - Spring Salad and a Cappuccino. Both excellent choices.

Castagnola Deli & Cafe

4.2(199 reviews)
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I love this place! The sandwiches are seriously affordable in a time where everyone is charging so…read moremuch for so little. The location is convenient, up from the beach. Sandwiches are made in a timely manner. And everything is good! This time I tried the Big Dipper and loved it. I probably could've split it with someone if I got a side, it had some size to it and was well portioned with meat, cheese and fresh veggies. You can eat inside or outside OR you can take it back to the beach and have the best setting possible. I will be back again and again- love this place.

Food: 5 stars. Service: 3 stars…read more The food was excellent and made the visit worthwhile. The staff, however, came across as a bit cold and unfriendly. I get that it's beach time and things move at a different pace, but being a little nicer to customers and visitors would make a big difference. Hopefully next time the service will be as good as the food. EDITED - Saturday, June 20, 2026 I'm updating my review after reading the owner's response. First, I want to clarify that the response appears to be a copy-and-paste message aimed at people leaving negative reviews. If you had actually read my original review, you would have noticed that I never complained about the food, the wait time, prices, staffing, or anything related to the quality of the business itself. In fact, I enjoyed the food and had no issue waiting. I visited on a Thursday, and the café wasn't packed. The owner was clearly working hard, and I respect that. However, when I walked in and said hello, I was completely ignored. There was no greeting, no acknowledgment, and no sense that my business was appreciated. That was the only reason I left a 3-star review in the first place. The response talks about staffing shortages, minimum wage, food costs, and the challenges of running a small business. I understand all of that. Running a business is difficult. But those challenges don't really address the point I was making. A simple "Hi," "Welcome," or even a quick smile costs nothing and goes a long way. I also don't think customers should be made to feel responsible for business challenges such as labor costs or rent. Those are realities of ownership that every business owner has to navigate. That said, after thinking about it, I'm changing my review from 3 stars to 5 stars because the food was genuinely good, and I do support small businesses. My hope is simply that future customers are greeted with a little more warmth and appreciation when they walk through the door. One final thought: when someone leaves a critical review, it may be worth responding directly to their experience rather than posting a generic response. Sometimes there's valuable feedback hidden inside reviews that aren't really about the food at all. I wish you and your business success, and I genuinely hope you continue serving great food for years to come.

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Dining area

The Ugly Mug - coffee - Updated October 2026

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