Disclaimer: If you want your child to succeed in their education in the hands of competent educators, do not come here.
I worked here for about a year, and I'm advising you not to do business with this establishment. Here's why:
"One on one" isn't real
The advertised one on one tutoring rarely happens. Tutors are typically responsible for two students at once, rotating them between stations. Students do not receive sustained, focused attention.
Outdated, low rigor curriculum
Instead of supporting students with their actual class material, we were required to use outdated workbooks with a rigid, one size fits all curriculum. The content split into math and English was mostly repetitive busywork. In math, it was often just longer lists of times tables or basic conversions. That might help younger kids practice basics, but it's pointless for older students who need course relevant help. Many sessions devolved into students mindlessly grinding through pages without learning anything sometimes spending an entire hour on a single page with no real gain.
Discouraged from helping with real assignments
We were instructed not to help students directly with their homework or projects. Even when "allowed," we were told to offer generic practice or high level pointers rather than work through the specific problems they brought in. I found this policy deeply frustrating: if a student seeks tutoring because they're struggling, they should get targeted support on the work that actually matters. And since were just tutors, it wasn't as if we could do anything that was actually impactful as were weren't teachers, so a lot of it was off the cuff or we had to rely on external material.
Minimal screening for tutors
No proof of education was required. While this isn't inherently bad for entry level tutoring, you'd expect more scrutiny from a company that advertises student success and one on one instruction. The only screening I did was a handwritten, elementary level math test (unclear how much it affected hiring). The workbooks are simple and most students were elementary to middle school, with occasional high schoolers. However, when students needed higher level help (e.g., early trig or precalculus), many tutors simply couldn't provide it because the required books didn't cover it and management discouraged deviating to actual class materials creating a mismatch between student needs and what we could do. Or simply tutors did not have the adequate knowledge and understanding of the material.
(And yes, juggling a rotation of multiple students while one needs intensive attention is exactly as unworkable as it sounds.)
Poor hours and scheduling (for prospective employees)
Pay started at $19/hr when I worked there, which isn't terrible for a college student but the hours were. The center only runs 3:30 7:30 pm, Mon Thu, and limited tutors are scheduled because students are batched per tutor. Getting more than two shifts a week was rare. Some shifts were only ~2.5 hours. I averaged ~6 hours/week awful pay in practice. Worse, is that you are marked "TBD" on days you weren't scheduled and expected to jump in last minute if they called.
Conclusion
This center is poorly managed and cuts corners to protect margins. Do not bring your child here. Maybe, the center can help with establishing good habits? But, the curriculum we had was very outdated and just don't work for what is current in today's public education. read more
