This is small but very busy. However they move the queues very quickly and are always helpful and…read morefriendly. The counter staff go out of hteir way to assist and every time I have used this branch I have been impressed.

Sadly this no longer exists. It was closed recently shame as it was a good little post office and…read morehandy for loads of elderly people.

While shopping in Stretford, I decided to call in the "Mall" as I had a few things to post and…read moreneeded a proof of postage. This store is located inside the WHsmith, so if you are not from the area and just come in looking for a post office, it can be quite tricky to find. This post office is a good size, located in a large WHsmith store, it never seems to get too busy and it does have a post box in, just in case you need to post something and want to avoid the queues, which honestly are not that bad. It is traditional Post Office decor, and does sell envelopes etc, from the WHsmith and Post Office brand. The staff seem okay here, they didn't seem to be too great but still they could of been a lot worse, and did get my items posted with a proof of postage in a relatively quick fashion. For the future, moving the Post Office into its own store might make it seem, more professional, easier to find and simply a lot quicker to go in and out, rather than going right to the bottom of a WHsmith store. I give 3 stars as it is quite a nice post office and queuing doesn't seem too be so bad, especially for the city centre of a small town.

I can't fault the staff and service received at Chorlton post office…read more I take my elderly mother in regularly now she struggles to get there herself and I can understand why she likes the branch so much. I must make particular reference to Dawn, who has the patience of a saint and never fails to give service with a smile.

I used to dread going into this place. It was always packed no matter what time of day it was, and…read morein my experience the staff were incredibly inefficient in dealing with routine queries. I went in there to post a package to Germany. For some reason the man behind the counter found this fact hilarious and proceeded to talk to his colleague in his native language for a good couple of minutes whilst gesturing at me. The staff seemed more focussed on selling the disco balls and ghastly home decorations and assorted electrical goods available in their 'shop' which took over half the post office than they did in serving customers. Goodbye and good riddance lousy old post office. Hello and welcome to new posh post office complete with electronic 'cashier number three pleeeease' system, friendly and efficient staff and a small shop which sells useful things such as jiffy bags and sellotape. Just how a post office should be. Don't get me wrong, I wouldn't make a special trip to this post office if it wasn't just at the end of my road, but it is soooo much better than the old post office.

Rating a post office is hard hence the score of three. It has never done anything out of the…read moreordinary to justify a 4, not has it ever left me lacking without anything so doesnt deserve a 2, hence a perfectly useable 3. Aside from being a post office, this is also half convinience store. So they have an average range of essentials to pick up when doing any post which is handy. It used to close at noon on Wednesdays but that got scrapped earlier this year. If going in a lunch hour be prepared to queue. Having its location close to the Quays I think any office workers all go during their lunch breaks, so betweek 12 and 2 it can get rather busy (not unusual for many businesses I guess). I try and aim just before or just after those times when it is a lot quieter. There is free on road parking for around 10 cars directly outside after the bus stop, but due to there being a couple of other shops next to the post office these can fill up, however if you take the road next left then there is ample space around the back where you can also park for free.

Eccles New Road Manager Mr Ali very rude. I asked for 2 items to be sent 2nd class. He labelled the…read moreitems told me £3.10 and when I gave him my post and go card he complained that I should've given it to him first. When I apologised that I didn't know that he then interrogated me - why didn't I tell him that I had it first. I replied that it seems to be like cash so I assumed you use it in the same way. He said I would have to pay with cash - I didn't have any on me - I apologised profusely which was making no difference at all - I asked if it was that important and it is a huge pain and irreversible, why don't you ask how customers are going to pay at the start of the transaction. He retorted that he's been doing his job 19 years and doesn't need telling how to do it, it also was implausible that he should have to do that when it was even easier for me to just give him the card in the first place (easy if you know though!). Mr Ali advised me to read the T's & C's on the leaflet provided with the card. Sadly I do not carry around things like this with me, as I doubt any sane (or insane) person would. If this is really important and a major factor in the transaction then I suggest the card carry a message which reads - please hand to employer before transaction. I suspect that handing over my Post and Go card after giving items to be posted is not as serious as Mr Ali was fretting about as he threw about other cards in his booth to show me all the things he still had to do that day. To be perfectly honest, I do not care what he has to do, I have my job which I do not expect him to understand and he has his which I don't need to know the pressures of. I would imagine however that being front facing this surely includes providing a reasonable level of care and service which has always without fail been given in every other encounter with Royal Mail staff be them counter staff, business banking, travel advice, postal etc., I felt interrogated by him from the beginning of our encounter, he asked me questions which were not relevant such as 'where did you get this from' and 'you've not been in here before have you' . I don't believe that this information would have helped him in any way at all. I look forward to receiving your reply, I would like to know of any disciplinary measures that will be taken against Mr Ali as this is of a huge inconvenience to me as I will now not be able to visit my local Post Office.