I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.

Lower cost but low class environment. Nice gym. Bad management and management response. There are…read moreother apartments close to this that I would recommend after being a tenant for ~2 years. Look elsewhere.

All their apartment comolexes are the same. Even if one claims to be better it won't be…read more These apartments are the reason I developed asthma. For some of their comolexes they allow smoking in unit but won't tell you that upfront. Once you get sick because of the bugs and smoke they will blow you off and you'll have to fight to get out of the lease even though they really owe you damages. You better lawyer up if anything happens here cuz they won't work with you unless you do. Even their non smoking comolexes still have cigarettes smoke in them. You can complain to the management and they claim to talk to people, as if that does something. They don't really care about lease violations. At both complexes I've lived at, massive roach infestation, loud music daily and sometimes nightly, and trash everywhere. Constant emails about people breaking rules but management doesn't do anything about it. Then they have the audacity to raise rent and charge for pest control but they don't improve the quality of any of their units or the living situation. No insulation, and constant lease violations that affect tenants around them. Only live here if you like loud music, smoking, and don't care about pests and trash. Rent will go up $100-200 after 1 year. Oh and expect to fight for parking

I filled out an application online and never heard back from anyone. When I finally got a hold of…read moresomeone, I was told to send an email to "Mike" in management. I emailed several times with no reply. I wasted $150 on an application fee. This place is a scam. The communication in this place is horrible. I feel I dodged a bullet by not moving in here.

I've been living here not even a year. Management SUCKS! I've never experienced such horrible,…read moredisgusting behavior and rudeness from leasing agents. These apartments are not clean, roach infested , outdate,etc. I've put in request for stuff to get fixed, no one ever came out to fix it and I put that in when I moved in in August. overall, for the price 0/10 do not recommend.

If I want to sell my house Id have a for sale sign on it, Gold Key stalks residents and steals…read moretheir personal phone number to cold call text. Yall fixn get a civil suit filled on your establishment

Made several phone calls & each person I spoke to said they would send me information about a…read moreproperty & I never received nor heard back from them and this is after I called & reminded them.

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

I had a fantastic experience with Honeywood Realty. Diane was super responsive, friendly,…read moreknowledgeable and on top of all tasks. Steve provided some critical insight with regard to my home's status and thorough comps data to help us with ideal and realistic price point. I received excellent counsel at each step and the end result was a quick and easy sale that helped me and my family tremendously. Highly recommend if you are in the Cypress area. I can't imagine having better partners to help get it done.

Rose Bosco with AIM Realty did an outstanding job of helping solve a technical issue I had with the…read morenew system. She was kind, patient and extremely helpful even thought it took quite a while to get the issue resolved!!! KUDDOS ROSE!!!! :) I also want to do a "shout out" to Sandra Silva for her help in helping us resolve a maintenance issue. She too was very kind and professional!!! GREAT JOB, Rose and Sandra!!!!! THANK YOU!

I have been renting a home with this company for a few years now. Repair requests get canceled with…read moreno explanation and emails go unanswered. The "manager" Sandra Silva has been attached to a few of the emails but still no response. Worst realty company I've ever had to deal with, which is a shame because they used to be very professional when the property needed maintenance/repair. Now the unprofessionalism has me questioning future business with them.

Terrible management company. Zero customer service, obnoxious, rude & soon to be gone. SBB took…read morethem over or merged but the good news is their name is gone. SBB a bit nicer but still the stench of Chaparral lingers on their past incompetence. As an HOA Board of director who has to deal with these clowns, I see them on thin ice, and it's cracking every day. My board sees it too. Let's see where this goes over the remainder of their existing agreement with us. SMARTEN UP or release yourselves on your own recognizance. If I left it to the homeowners they would fire them in a NY Minute!

I got 2 days calling and nobody call back, their costumer service is zero, but they still sending…read moreletters, ah and they block the reviews in google because all of them are negatives

Nice quieter community. Property manager Sandra is a real professional. She made it easy for me to…read moremove in and worked with me to get an apartment in a timely manner. Maria is helpful and very competent as well. I love the office ladies/property managers and that's a big part of why I moved in. I had an issue with Heater second night I moved in. They fixed it the next day. Smaller community and staffed Maitenance guy on property every day, which is nice. I would recommend this complex

I am extremely disappointed with the experience I've had under the new management. I have now gone…read more7 days without air conditioning with temperatures well over 90°F. While I understand that maintenance issues can happen, what has been most upsetting is the complete lack of empathy, professionalism, and customer service from the office staff. Every time I have tried to express my concerns, the manager, Maribel, has been rude and unprofessional. When speaking with residents, she often doesn't even make eye contact, making you feel as though your concerns don't matter. When I went to the office last week to ask for an update on my A/C, Alondra was dismissive, rude, and simply told me that I "had to deal with it." The following day, when I returned to the office, the two women spent the entire time laughing while I was in there. It was incredibly frustrating and disrespectful. This isn't the first issue I've experienced. My car has been broken into.However, the way this A/C situation has been handled has been the most disappointing part of living here. This is actually a great apartment complex with a lot of potential, but the current level of customer service is unacceptable. I hope ownership takes these concerns seriously and considers placing people in the office who demonstrate professionalism, empathy, and respect for the residents they serve.

Scammers!!! They took my money & are refusing to provide me with information on how to obtain my…read more$1700 back!! Myself & my kids are homeless & that money would be very beneficial.

Short version: 5 stars for the Gentlemen in the office can…read morebe strong and very direct, but they are great at what they do. Don, Keith, and Dewayne will get the job done. Office lady, Jade: energy is proceed irritable, impatient, unprofessional, & rude. More detail: -4 My rate was from today's attitude from Jade. The tone she sets is uneasy, & uncomfortable. However, Jade energy today, cause moves to shift. Coming from North Houston, (near 45 off 1960, Don office) to view the very first property that's basically Katy, at rush hour 3:12p. I spoke with jade via text to confirm first location, as well as my ETA, (45 minutes). Jade was 20 minutes from first location. She was inquiring about the second location, to see if it was closer. (I wondered to whom, me or you. I withheld my comment). Jade requested me to send the second address, I comply. She wants to view the distance which I totally understand, being from Houston. Jade disclosed that she's new to Houston and not very knowledgeable about the various of distance. Once arrive at our very first location, she takes a look at my elderly father & stated to my mother, (in the driveway) "why is he looking at me like that? " My mom says he's looking at us. In a fun manner. Inside the home. Jade made a statement. "Ya'll had me waiting for nearly 30-35 minutes" (Girlfriend are you serious? I withheld). Me: Houston is very large, plus it's rush hour. My mother was flying to get here. We came from the across town in rush hour. Sometimes it can take 2 hours" At the second location Jade states, (while opening someone else's mail, which was facial cream): So ya'l pick out a place now? Me: "ugh, no, why would we be viewing this home, if we selected a place, that don't make any sense" J: well ya'll seen all the properties, ya'l haven't pick one? Me: this is the second viewing. No we haven't selected a home. Along with some other choice of words, which I don't care to remember. But how annoying when playing $1,400 for a service to be spoken to like that. I didn't appreciate it, especially with my parents. Then how she was flying knowing that we were following her, she was like: "You can just put it in your GPS. I'm gonna open this house and I'm gone" Honey miss thang didn't give two flips. My mother gave her a compliment on her Gucci flip flops. Her response "yeah, they were really expensive too". (How you got Gucci flip flops, but your vehicle from carmax. I withheld). This kind of customer service was a bit irritating, especially when it's being paid for. She's an advocate and a voice for this business. It's important how you treat and make clients feel.