Rose Bosco with AIM Realty did an outstanding job of helping solve a technical issue I had with the…read morenew system. She was kind, patient and extremely helpful even thought it took quite a while to get the issue resolved!!! KUDDOS ROSE!!!! :) I also want to do a "shout out" to Sandra Silva for her help in helping us resolve a maintenance issue. She too was very kind and professional!!! GREAT JOB, Rose and Sandra!!!!! THANK YOU!

I have been renting a home with this company for a few years now. Repair requests get canceled with…read moreno explanation and emails go unanswered. The "manager" Sandra Silva has been attached to a few of the emails but still no response. Worst realty company I've ever had to deal with, which is a shame because they used to be very professional when the property needed maintenance/repair. Now the unprofessionalism has me questioning future business with them.

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.

I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.

I have worked for Adara for over a year and have had nothing but positive experiences! My direct…read morehigher ups are helpful and responsive and genuinely want me to exceed. Adara prefers to promote from within, which adds value to our "job" and makes it a career. Working for Adara has been a true blessing and I look forward to continuing my career with them!

Slum lords! Your property is a disgusting dump of roaches and filth and your staff dont care, I…read morewatched maintenance walk by with a 100 year old beam to repair god knows what. Management refuses to make repairs or clean the damn unit before renting. You make me sick to my stomach. I will never ever rent a place from you horrible people again! What you put my family through I will just never forgive you. I dont have to give you any information and I DONT want to discuss. Your staff are trained to be so fake nice while ignoring ABSOLUTELY NECESSARY REPAIRS and hazardous issues with units! This is NOT a third world country and you shouldnt be allowed to treat people this way! I cant even describe the distress and anger you have caused me and my family. I have a LOT of images, work orders unfulfilled, and a move in paper to back up my statement and you better believe that once I dont have to fear abuse and retaliation I will be reporting this to the proper authorities! Believing abuse will follow an honest review is not unfounded. I have read all your reviews and experienced first hand over time the unprofessionalism from your staff when they just don't want to fix something, answer a question or god forbid you get a shamble of a unit and just ask for too many repairs. They ignore your calls completely. That's more than unprofessional that's an inhumane abuse of power. ** FUTURE TENANTS** Notice all the reviews are residents who have already moved out or are going to move out? That's because of FEAR! They already abuse the power the minute you're unhappy! How will they treat you when you write an honest review?! Reading all your reviews the way you treat other humans is disgraceful! This building is your property and you would think you'd want it in good condition so that it doesn't continue to fall apart and get infested over and over. According to reviews on your properties Staff continues to change frequently and yet the management style stays the same throughout your properties. FAKE REVIEWS on their properties! Theyre flat out having staff write it to boost their horrible rating score because their residents are so mistreated and instead of making it better, the staff are leaving reviews. Ive already read SO MANY STAFF REVIEWS on Google Maps and even here that say I love working with Adara properties THIS ISNT INDEED! Dont you people feel shame?( this part is speculation based on the fact that I have NEVER seen a business have reviews from their staff other than on indeed.) As for their *positive reviews* from tenants, to be clear THEIR STAFF LIVE HERE! So what a joke to those reviews. I would bet my pinky that's just staff. I have never left a review for an apartment complex in my whole life. Who does that? I seriously call bull on the positive reviews for the places they own that are clearly in shambles. "So and so is so great she always helps me out." Who's hanging in the leasing office shooting the breeze? Nobody with a life. You pay your rent and live your life and only call when something is wrong. And if the residents are saying they can't get help what? You want people to believe you're targeting only certain residents and some get the VIP? I know I've never mistreated your staff or deserve anything I've had to deal with so again BULL. And FYI if a resident does lose their temper or is obstinate that's not grounds for dismissal and doesn't allow you to ignore them! They are still a tenant regardless. You still have to answer them! Any human being would know this. Jesus, I know for sure my property has fake reviews because this place is a damn dump with spiders and hair stuck inside the paint. Tryna tell me people like it here?

North Bend Living community is a convenient location for many needs and wants for you and your…read morefamily. Beautiful landscaping with amenities that are being fixed or upgraded. I have been living here for one year and have seen many changes for better living for all life syles. Friendly neighbors and pet friendly. New maintenence staff strives to complete all request and worl orders. Property staff is always listening and willing to make your day great with matchless cuatomer service. I am looking forward to renewing my lease as I continue to enjoy cozy apartment home living as North Bend Living thrives. I recommend checking out an unit today or as time permits.

I filled out an application online and never heard back from anyone. When I finally got a hold of…read moresomeone, I was told to send an email to "Mike" in management. I emailed several times with no reply. I wasted $150 on an application fee. This place is a scam. The communication in this place is horrible. I feel I dodged a bullet by not moving in here.

Rental Management Group has been so wonderful and accommodating from day one and I truly appreciate…read moreit! That's not often the case.

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

Did a tour about 3 weeks ago , was unsure if my dog would be allowed because of his breed. I was…read moreinstructed to fill out my information on Pet Screening which I had several problems with after being told it was a quick process. (Instructions were not very clear). I called maybe 2 days later asking for an update , the answer was always "We are going to call back". I didn't receive a call back, we had to keep calling. After 2 weeks went by I decided to drive up to the apartments @ 1pm for quicker and more accurate update. Upon my arrival before I could say anything I was told "Unfortunately, he is a high risk .." "I was suppose to call yesterday but ... a lot is going on". I feel like our moving process was definitely pushed back from waiting on an answer that had already been answered but just wasn't brought to our attention. I feel like as a "Future Resident" I was not prioritized that way. I understand the workers may have a lot going on but so do we , I mean I would hate to be homeless. After having to call multiple times & getting the same run-around I felt unwanted. Which is fine but I rather them be honest than give my hopes up.

I am extremely disappointed with the experience I've had under the new management. I have now gone…read more7 days without air conditioning with temperatures well over 90°F. While I understand that maintenance issues can happen, what has been most upsetting is the complete lack of empathy, professionalism, and customer service from the office staff. Every time I have tried to express my concerns, the manager, Maribel, has been rude and unprofessional. When speaking with residents, she often doesn't even make eye contact, making you feel as though your concerns don't matter. When I went to the office last week to ask for an update on my A/C, Alondra was dismissive, rude, and simply told me that I "had to deal with it." The following day, when I returned to the office, the two women spent the entire time laughing while I was in there. It was incredibly frustrating and disrespectful. This isn't the first issue I've experienced. My car has been broken into.However, the way this A/C situation has been handled has been the most disappointing part of living here. This is actually a great apartment complex with a lot of potential, but the current level of customer service is unacceptable. I hope ownership takes these concerns seriously and considers placing people in the office who demonstrate professionalism, empathy, and respect for the residents they serve.

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

I had a fantastic experience with Honeywood Realty. Diane was super responsive, friendly,…read moreknowledgeable and on top of all tasks. Steve provided some critical insight with regard to my home's status and thorough comps data to help us with ideal and realistic price point. I received excellent counsel at each step and the end result was a quick and easy sale that helped me and my family tremendously. Highly recommend if you are in the Cypress area. I can't imagine having better partners to help get it done.

If Bayou City Lux shares reviews internally, this one should also be directed to Ricardo. Every…read moretime I've spoken with him, it seems there is little understanding of the status of our maintenance requests. For example, the company has stated they have a tracking number for the part needed to repair our AC, yet no one can tell us where it is or provide a realistic timeline for when the repair will be completed. Communication has been consistently poor. Calls often go unanswered, and when someone does respond, it feels like no one has the information needed to actually help. As a tenant, it is incredibly frustrating to repeatedly explain the same issues without receiving clear answers or meaningful updates. What has been most disappointing is the lack of empathy. We have been dealing with property damage, concerns about the condition of the home, and the discomfort of living without air conditioning for an extended period. While window units were eventually provided, they have not adequately cooled the home and have instead made the rooms feel even more humid. Throughout this experience, it has felt as though collecting rent is treated as a higher priority than fulfilling the landlord's responsibility to provide a safe, habitable, and properly maintained home. This has been, without question, the worst experience I have had with a property management company or landlord.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.