After making an appointment 3 weeks ago, drove the hour to Edmonton to The Tint Factory to get some paint protection film replaced on my truck. Dropped it off at 9am and asked when it would be done. Was told shortly after lunch. Walked down 178th street, had breakfast and killed time until around noon. Walked back to the Tint Factory to find that my truck had not even been started. So I spend 3.5 hrs just killing time for the truck work to get done and it didn't even get started. Had other things to get done also, grabbed my keys and left. Will not return there as my time is worth something also. When I first had the paint protection film package put on at Tint Factory, I was pleased with the service, follow up service not at all. I realize it was busy but overbooking jobs means more people getting so so service read more