I have mixed feelings about Trulieve and this location... first of all , everything aside…read more the best customer service I ever had in this store is from MJ he has lots of very good knowledge that he shared with me and my bf , he took his time to explain us the different types of concentrates,explain us the consistency and he also explained the different feeling of strains which is dope because that's very helpful when you want see what type of medicine fits for you. Wanted to add also Nick also always provides me with amazing customer service every time I come to this location! Really good vibes from Mj and Nick Ok ...so Trulieve is like years old I don't understand why they can't get ahold of their inventory... it's so unorganized and unprofessional You know how many many times I drive to a certain store because a specific strain I want says it's in stock and they don't have it at all It's sometimes a waste of time because basically you can go somewhere else and buy the stuff you want instead of just shrugging just shoulders and calling it a day. So many other dispensaries have "live" inventory why it's so hard to keep yours up to date so that way customers aren't disappointed

If I could leave -5 stars, I would. This is by far the worst shopping experience I've ever had at…read morethis location. I gave this place a second chance after a bad experience with one of the employees, and today it was even worse. The woman helping me today was extremely rude, unprofessional, and clearly not trained in basic customer service. She spoke with attitude, was irritated when I asked to see an item, and refused to provide her name when I asked. Instead of helping me or recommending products, she rushed me and kept saying they didn't have anything for $15, even though I came prepared to spend over $150 because I just renewed my card. The service was loud, careless, and rude. If management reads this: your staff needs serious training. This location keeps losing customers because of the way your employees talk down to people. I won't be returning after this.

I informed the young guy at AYR on Daniels Parkway in Ft…read more Myers that I needed a high CBD RSO syringe for my ill health and inflammation but instead found out at home that sold me a high THC product with zero CBD. Leaving my dinner party and returning the high THC product I had to find out I was deceived since there was no high CBD syringe 1:1 available. Upon complaining I was gaslit and literally verbally attact by two young male and one feisty female. I've never been treated so badly at a dispensary and I go to many, certainly not any longer to this one. I'm still shaken by such poor non existent customer service. I also feel I was overcharged for two other products I purchased there last night. Not a good place.

Clean store, well managed and operated, all the employees are friendly, and the manager is a gem…read more The products are good, clean, safe, and moderately priced, and there's always a deal going on. Everything is professionally dressed and has medical aesthetic, no hippie vibes. This is one of my regular dispensaries and I will keep coming back.

absolute scam. they will trick you. they will take your money. honestly was not the best experienc…read more worst person ever. they will keep it going too by confirming that they are still on their way. just lying the worst it's absolutely a scam 100000% don't be fooled !

Scam! I order some flower after I payed he sand me this Dear client, we just checked your package…read moreand found out that it's your first time shopping with us and you have not paid for the 100% refundable insurance fees which it's risky and we can't proceed without the payment,please you are required to do a deposit of $100 for the 100% refundable insurance fees, you will be getting the money back alongside your package, our delivery agent handing over the package to you will hand over the $100 in cash or whatever way you need it. kindly let us know once you done so we can proceed immediately. Thanks for shopping with us Insurance Department

Quick and easy process so I called them before coming set up appointment and I came in. Got…read moreeverything done situated talk to Dr. S which is really a great doctor. He understanding and and I spoke to him about my situation and my disorder and from there it was simple & quick THANKS KINDHEALTH DOCTORS You Guys Rock

Recently went in for my first visit and I had an amazing experience. Dr Gentry was super nice, very…read moreinformative and welcoming. He explained and guided me throughout the process with a lot of patience. And Dr Ferguson was very kind and empathetic, he listened carefully to figure out my plan of care and gave me very clear information. Overall was a great experience, very professional, and they really took the time explain things, you can tell they care about their patients. Thanks a lot Dr Gentry and Dr Ferguson! You are the best!

They gave me the wrong product, not what I asked for, and expired product. Also they did not max me…read moreout when I asked them to. So they got every single thing wrong they possibly could. 11:50am no one is here and they're not open even though they were supposed to open at 11. employee is stuck standing outside too. what a JOKE of an establishment I waited outside for an hour. Waited 15 mins inside, and left with NOTHING because their system is messed up. Failure every single time.

This place is a joke. I waited over 45 minutes for them to tell me their system was down. The lady…read moreat the desk was very unprofessional.

The product top notch Juan the store manager has zero customer relation skills!…read moreIf he is the store manager this franchise is risking a lot with that type of leadership!!!!

I know they sell weed, but they are truly smoking crack with their prices. You can easily go to…read moresunburn and get the same quality for a fraction of the price. This place needs to go out of business. Anyone who is shopping here you need to wake up.

Dr. Anne-Marie Wong is an excellent practitioner. She is always willing to offer suggestions and…read morestays on top of dispensaries and products.

Dr Wong is amazing, really takes the time to get to know you and have a conversation. Dr Wong…read more makes the process easy and listens to your concerns while offering guidance. I highly recommend her.

Scamming mfs. Stole my money and never got my flower delivered. They claim that they deliver and…read moreyou must pay first and then they never show up with your product

From the owner: Miami's premium cannabis clinic! We have the best top shelf flowers, high quality concentrates, our…read moresun grown and green house flowers can't be beaten. We also have a high selection of edibles and accessories.