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    Big Easy Event Rentals

    Big Easy Event Rentals

    (14 reviews)

    Just wanted to share with @everyone that we had a terrible experience with Big Easy Events for…read morelinen rentals for our wedding, and hope to save others from the same misery! At our wedding there were candles, and after they picked up all the linens they emailed us saying we had to pay for every single one due to wax splatter making it unrecoverable. We were available during pickup and no one contacted us to discuss at that time. Never in many discussions regarding our order, or in person on site visits or drop off, or in our contract did it discuss use of candles or requirements in doing so, and they have pictures on their website and Instagram with candles on tables. They expected us to know that we needed plates under the candles, even votives or candle sticks in case of wind, but this being our first wedding we were not aware and were never told! Before even starting discussions with us regarding any damage, they added a $500 charge to our account to pay to purchase every linen we rented. When we pushed back via email they removed one table cloth they said was ok. When we asked for pictures we were sent pictures that raised alarm as they seemed well within what one would expect to return from a wedding rental (some examples attached). When we went there in person, after lots of heated discussion and changing stories from their representative Melanie, we removed another 10 linens from discussion that had very little wax on them, and some they were trying to charge us for just had food on them! There was also a table cloth in the pile they were trying to charge us for that had wax that was blue on it, a color we did not have at our event. So if we had not come to investigate we would have been charged for food spills as well as drops of wax from maybe wind blowing on a candle, and a table cloth that was not even at our event. I understand being asked to discuss a pile of wax from a candle, even if we had not been told before and it didn't mention it in the contract, but that was not what was brought up as an issue and getting to the point that we were just discussing those items was extremely painful. We were yelled at while keeping our voices at a normal level, and the accusations and standards of what they asked us to pay for changed throughout the discussion, making it very difficult to have a rational discussion. The price they deemed per item was way above what I found for similar table cloths brand new online, up to $38 per item. When we finally settled on what I still believe to be an unfair payment just to have this be over, they charged my card for $40 more than we agreed and did not respond to my three emails discussing the overcharge. After I finally got ahold of the owner on the phone, he said they added sales tax to our agreed upon charge. When I said that we had agreed that my card would have a charge for the exact amount and it was over that amount he said that he would credit me the whole thing and get his attorney involved instead. We genuinely would have been better off buying linens ourself than going through them. Truly the most sour experience that I have ever had with any contractor or vendor.

    I have used this company for many events (small & large) and they are always professional, on time…read moreand great to work with. All items that I have rented are well maintained and I will continue to use them.

    Distressed Rentals and Revival

    Distressed Rentals and Revival

    (5 reviews)

    My company flew down from NYC to New Orleans to have a 3 day company offsite. We were in need of…read morelounge set ups for 75 people in the ballroom of The Ace hotel. Distressed Rentals + Revival came highly recommended and am I ever so glad I used them. After a 10 minute phone conversation with Audra, within 30 min or so I had an email from her with photos of EVERYTHING I was looking for. From that moment on, I knew I was in good hands. On the day of our event, Audra showed up with her crew and was a complete and total perfectionist. Audra was so friendly, passionate and easy to work with. She didn't leave until the set up was exactly the way I'd envisioned. When my fellow colleagues showed up, they were blown away by how beautiful the space looked. Distressed Rentals + Revival made ME look fantastic yet THEY did all the work! I'd absolutely use them again in a heartbeat.

    I only have positive things to say about Audra and the team from Distressed Rentals and Revival. I…read morehired them about a month prior to a large corporate event in NOLA and the team could not have been more helpful, or more patient as I worked with my client to finalize the arrangements, and the budget! Audra worked with me on multiple rounds of edits to our styled lounges and the results were fantastic. I highly recommend opting for Audra and team to install the furniture for your event - well worth the slight increase in price. Thank you, Audra!!!

    The Tent Man - partyequipmentrentals - Updated May 2026

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