It's not often you come across someone in business who reminds you that basic human kindness still…read moreexists. Jake at Barker Tech did that for my wife and me. Our home has an older AV system installed years ago by another contractor. Over time, the system became outdated, complicated, and the contractor became harder to reach and increasingly expensive. My wife and I separated several years ago, but she still lives in the home and has always struggled with the universal remote and the setup's complexity. Recently, she called me in distress because she couldn't turn on the television in the living room. Under normal circumstances, that would be a small inconvenience. But my wife is currently battling stage-four ovarian cancer and only has a few months left. All she wanted was the simple comfort of sitting on the couch and watching TV. I called Jake and explained the situation. Without hesitation, he said he would come take a look. The next day, he and one of his technicians, Wilson, showed up and spent over an hour patiently troubleshooting the system until they got everything working again. When the work was finished, I asked what I owed him. Jake said there would be no charge given my wife's condition. I was honestly taken back. In a world where it often feels like everything is transactional, Jake chose compassion instead. This wasn't just good service, it was humanity, and I'll never forget that kindness. If you're looking for someone who truly cares about his clients and takes pride in his work, Barker Tech is the real deal.

I'm torn writing this because I honestly want to keep Barker Tech a secret so they're always…read moreavailable when I have an issue! But the work Jake has done is too good not to share. I previously used a big Bay Area AV/home automation company. I spent over six figures on the initial install when I was rebuilding my house, and after that, every "fix" cost thousands. They had me on a Savant system where even a simple upgrade--like adding a new Apple TV 4K--was quoted at $4,000 because I needed new video cards. I was tired of the "gatekeeping" and not being able to make simple changes myself. I hired Jake to fix the mess, and Barker Tech has been incredible. He didn't just patch things up. he completely updated my network and AV, removed the bloated Savant system, and simplified my entire home automation setup. The result? A system that is high-end, significantly more dependable and simple, I'm able to DIY some things and I don't need to worry about explaining to my wife why a simple change to the system costs more than our first car we bought. The responsiveness is what really sets them apart. I recently had a troubleshooting issue: Jake responded within 5 minutes and had it totally resolved in 15 minutes. Barker Tech feels "too good to be true" because the knowledge and attention to detail are world-class, but the prices are actually reasonable. If you're tired of being overcharged by the big firms, call Jake. (Just don't take up all his time!)

Jeff was amazing. Extremely responsive, helpful and high quality. I would recommend him to anyone…read morelooking to have their TVs professionally mounted. We had 3 different TVs mounted with different needs for each. A 75" Frame Pro, a 65" inch flatscreen and a 48". All wiring concealed. In our initial chat, he asked a bunch of questions and we talked through the needs. He gave suggestions and made me feel confident I was in great hands. Day of, he was prompt, and got the job done efficiently with his partner. His communication throughout was excellent as we needed to pivot the plan slightly. His attention to detail was extremely appreciated and he went above and beyond. Pricing was competitive and well worth having things be done correctly.

Jeff at Hammer Time was a pleasure to work with, an all-around professional who was timely and…read moreresponsive, and performed quality work. Will hire again for future AV work in my home.

Big shoutout to Ismat at Bay Area Wall Mounts! He mounted my TV and soundbar in the garage, which…read morewasn't an easy task given the existing wiring and pipes in the wall. He navigated every obstacle with skill and professionalism. The end result looks great and I couldn't be happier. Will definitely call him again for future installs!

Ismat, was very fast, efficient and professional! I really love how he mounted all 3 TVs. We are…read morevery satisfied with his service and will recommend him to others as well as continued business

Alexei and his team helped me install a robust security system including industrial grade cameras,…read moreenterprise wifi solution for indoors and outdoors, fully customized home theater with high-end speakers, indoor sound controls, etc. Did a phenomenal job, very efficient and at a very reasonable price, would definitely hire him and his team going forward. Very extensive project and was executed extremely well.

Alexei and team are responsive and attentive to the system, even after they installed it. Highly…read morerecommended.

This is my second time working with Rob for TV mounting and home theater installs. 3 years ago Rob…read moreinstalled a surround sound system and mounted our Frame TV with wires in the wall. We have been so pleased with our new surround sound. 3 years and it's still one of our favorite things we've done. When our Frame TV's backlight died (do not recommend), we were so happy with his work the first time around, we didn't bother calling anyone else. Rob and Alex are very friendly. They are extremely knowledgeable and do excellent work. It is always a good price as well. We also did a fireplace build-out so one of the speakers had to be removed for that. We had them move the speaker and mount our new (and much better) TV. Highly recommend working with these guys!

Rob and I first spoke about getting our surround system working properly again…read more Then we got talking about TVs. I'd been looking to replace my energy guzzling 2009 plasma. He told me he could get me anything I could get at Costco, Amazon, or Best Buy for the same price they sell it for, plus $170 for installation. So then we got down to brass tacks, discussiong which model would be best for my space. Rob is extremely knowledgable about TVs and we quickly setted on one. He was able to procure the TV for me the next day, before the next price increase, and installed it the following week. He also got the system in the other room sounding much better. Highly recommend Rob and Alex!

We had JL Integrated upgrade our internet access points in the home. They were highly responsive…read moreand did an excellent job. They came in to assess our needs, recommended a hardware solution, installed the equipment and followed up to make sure it addressed our needs. They were great at listening to us to understand our needs and carefully answered our questions. I highly recommend them.

Alert: JL Integrated I scheduled a Home Theatre appointment…read morewith Jason Lau from JL Integrated to install a projector and screen. Jason stated he required $150.00 for the home consult which would go toward any installation. Jason said that he only installed JVC projectors and was 'unfamiliar' with other types of projectors. I made the mistake of agreeing to this. Jason came to my home and took some notes and said he would send me an estimate of cost for equipment and installation. I never heard from him again. Does that seem like good customer service? Bill, San Francisco

Do not hesitate. Full stop. Henry and his crew (shout out Ramon!) packed all my gear, set it up in…read morea new house, and attended to everything. I was super picky and he and his crew accommodated everything and the quote was the exact price I was charged. They answered all my dumb questions, explained all the options, and came back TWICE to tweak things I wanted. One of the best customer experiences I've had. Don't hesitate to hire these guys.

Super disappointed... we have used them before and were very happy. The quality is not the same…read more They came out today to mount a Samsung frame TV. The person said to make it easier he would need to drill some holes to help hide the wires. He asked if we had paint and said he could patch it. Next thing you know we have a 5"x5" hole in our fireplace along with holes in another wall. The patch was left unfinished. He said he had a paint brush initially and then later said he didn't. Pretty sure he was using a paper towel. Then told me I should paint it in an hour. Called their office and Nikki told me their team doesn't do paint or patching...ok. Why say you can? She couldn't tell me when someone would be back out and never called me back. So we have a mounted tv but now we need a professional painter to come fix the botched patch. Not to mention I spent 30 mins cleaning up after they left.

Cesar upgraded our home Internet network and did a fantastic job - very conscientious of our home…read moreand worked quickly. We brought him back to upgrade our home entertainment system. We love the upgrades and Cesar made it very easy.

Our new home has tons of networking problems. It was super complicated and very very confuse…read moresystem. Cesar and his wife went to my home to work on home networking system with my husband. Cesar was very knowledgeable and knew exactly what need to be done for our system. He was onetime , hard working , polite, careful and honest. He is doing a great work. If you ever need a person to set up your network, you should give him a call.

If I could give zero starts, I would…read more Extremely unprofessional. The lead tech/owner came out to look at our stuff and treated me like I was a complete moron and he knew everything. If I'm paying you for a serviice then that means YOU work for me. I'm not an IT person but I think I can spot someone who is faking it and I really don't think this guy knew his $%# from a hole in the ground. Not worth the money I paid and now I have to go out and hire a REAL IT person Thanks for absolutely nothing big guy, your company is a waste of time and money!

Adrian is amazing!! I had a problem with my backlight cable and all the places i called sounded…read moreunenthusiastic about helping me, saying it basically was too hard a problem to deal with. then i called your technology support and adrian not only fixed it in a day, but he also didn't charge me a lot. he was courteous and professional. i highly recommend him to fix any problem you have!

I am thrilled with the service that Randy and Judy provided us…read more Judy took my call, and Randy came out in two days to get our dead wall mounted TV off the wall and replaced with our new set. When Randy got here, he was not familiar with our wall mount bracket, and asked if I had kept the manual on it.... Manual? No problem. Randy got the model number off of the mount (how he could see that I will never know) and one quick Google search later, and he was off and running. 30 minutes later, and the new set was up; the cabling was impeccably dressed, and he had earned one great Yelp review! A small company with a very friendly and professional touch. Outstanding!

Randy Lee is the best--reasonably priced, knowledgeable, and so service oriented and conscientious…read moreit is beyond amazing. Highly recommended for your audio-visual installations and services.