Joan and her staff are very knowledgeable and committed to making sure that your accounting needs…read moreare completed in a timely and efficient manner. Joan takes pride in her business. You can tell because she lights up when she discusses tax issues with confidence.

I had found them online, as my former tax preparers had done poor jobs and often left me to manage…read morethe clean up. We met masked, socially distanced, and the owner went over my tax documents with me while plugging them into her computer. Within 45 minutes she had submitted my state and federal taxes, had a folder prepared for me, and all for a reasonable price. I will definitely do business with them again.

I had a complicated tax issue concerning my mother's estate that was being handled by a CPA. Or,…read morerather, was not, but I would not know that until days before it was due at the IRS. With everything dumped back in my lap and no idea where to turn I called several CPA firms and got crazy quotes of around $1000 to file a 1041 and churn out some K-1 forms. Then I thought about that sign I've seen on 137th and 112th for years; Linda's Tax Service. With nothing to lose, I called and made an appointment to meet up with Logan, an Enrolled Agent licensed preparer. So I knew that he knew his stuff. A few days later we met and he handled everything right away. And for hundreds of dollars less than anyone else I called previously. Give Linda's a try, you will not be disappointed.

Hi, Shelly I'm really glad you responded, because this is a serious issue that needs to be…read moreaddressed properly. I want to start by saying I do not appreciate how this situation has been downplayed. When I came in to have my taxes prepared, the printed documents I was given showed my refund being routed to my old bank account--not the new business account I had clearly requested. I even called to confirm this discrepancy, and I was told everything had been updated correctly and that a new copy simply wasn't printed to "save paper." Despite that reassurance, I later found out through the IRS that the account information was entered incorrectly. Not only was the wrong account used, but the last two digits were also switched. This error caused significant delays and complications with Refund Advantage, and I had to spend additional time trying to resolve something that should have been handled correctly from the start. Because of this delay, I had to postpone a planned move for myself and my daughters, which resulted in me losing my deposit on a new place. This situation directly cost me money. What's even more concerning is how this was handled when I reached out. Instead of taking responsibility, I was blamed. There was no acknowledgment of the mistake, no apology, and no effort to make things right. That level of customer service is unacceptable--especially considering I paid $675 for a professional service that was not executed properly. I requested a partial refund as a fair resolution, given the financial impact and inconvenience caused. I was told, verbatim, to "forget about it," and that I would not be receiving anything back. At this point, I will be moving forward with filing a complaint with the Better Business Bureau and am prepared to provide all documentation, including the printed forms and communication records. I also mentioned pursuing legal action because this situation has not been handled appropriately at any level. I would still prefer to resolve this directly, but the lack of accountability and communication has made that difficult.

Stay away from this company. Just got off the phone with the Oregon State Auditor and they got no…read morelove for these guys. I have gotten no response after 3 requests for one letter of appeal that they supposedly sent to OR. I think they got one bad apple and one unresponsive guy trying to save his *ashtray in there that is ruining it for everyone. My two clients are probably going to end up owing somewhere between $30000 and $100000 just to the State of OR. If they send a referral to the IRS it could be 3 times that amount. This bad apple they have there as confirmed by my investigation is apparantly down with cancer. And while she has my best wishes to get well soon, I would not want to get near the Heat she's drawing down on Checked and Balanced customers.

After being audited for the two years we worked with Jen I learned that she does not have a license…read moreto practice tax preparation. Her company is a fraud. The IRS informed us she does not have a CPA license. After being audited I reached out to Jen and checked & balanced for help. They informed me they would take care of the IRS paperwork. After receiving multiple letters from the IRS I contacted checked & balanced 3 more times. In which they informed me they "forgot". They have completely stopped responding to emails and phone calls. After speaking with an auditor from the IRS I learned that Jen has been doing this for years. She makes up numbers, isn't licensed to practice, and ghosts clients as soon as they get audited. BEWARE that Jen and her company is fraudulent. Expect to owe the IRS if she files your taxes!

The associate I worked with apparently had temporarily left the company which was not communicated…read moreto me. Eventually, I was assigned to someone new without any introduction. My returns were delayed and incurred more penalties and interest than was necessary. This is just one of my many issues I experienced with this company. After voicing my frustration, Miller Associates proceeded to fire me as a client. I am in process of filing a formal complaint with the Oregon Board of Tax Practitioners.

I can't say enough about the folks at Affiliated Tax Pros. In particular Tim, the owner is very…read morekind. He helped me out in a serious time of need (and short timeline) when my other CPA butchered my tax return. They are friendly, professional, and come highly recommended! They helped me with both my Oregon, California and Federal returns - very convenient!

Lisa is the best! I have a small business and she's so good at thoroughly explaining everything to…read moreme. I was clueless about my taxes before working with her and have learned so much! She not only prepares my taxes but is available throughout the year to help with questions that may arise. Lisa is passionate, professional, and just an all around good person!

Saopan is so amazing. I am a first time home buyer, and a widowed single mother. I had no clue what…read moreto do or what to expect. I first inquired with mortgage brokers through Costco. I had an awful experience and they stated there was no way I would qualify for a loan due to my student loans. My neighbor referred me to Saopan. She was so kind and informative. She provided me with information, step by step on what to expect when buying a home. She was incredibly supportive and went above and beyond. Saopan always responded quickly even in the evenings. She made the home buying process seemless and easy. She was able to get me approved for more than I needed to purchase the home I wanted, with a 2.75% Intereste rate. I am so greatful for Saopan and I would definitely recommend her.

Saopon was recommended to us through our wonderful real estate agent. After breaking ties with our…read morelast lender, she was a breathe of fresh air. We chose Saopon due to her prompt communication, her thoroughness and her helpful and patient demeanor. We were first time home buyers and needed someone to walk us through every step. She was able to work through my tough work history and get us the best loan for our first home! I highly recommend her and will be using her for future home mortgages.

Kerry is an absolute pleasure to work with and as professional as they come. She is very…read moreknowledgeable and always available. Any time I have a question about my policy or need information about additional coverage, she always takes the time to explain everything. She also has the best rates which is a plus. I will continue to work with Kerry for many years to come!

Kerry is our exclusive business insurance representative. She handles our liability, fleet…read morevehicles, bonds in both states, tool coverage, the whole shebang. Now, while any agent can (or at least should) write a policy, Kerry stands alone with her knowledge & determination to protect her clients proactively: she answers all our questions, makes sure we understand the nuances of our policies, & frequently checks up on us to make sure everything is going alright. The amount of free consultation hours I get alone would be worth a few extra grand. We are happy to pay forward for the entire year just for that. In short, Kerry is the best & we will always refer anyone who wants the quality & value we have received to her.

If I could give zero stars, I would…read more I write this as the past Director of the Abuse Prevention and Investigations Training Unit for the state of Oregon (14 years). I have trained attorneys, law enforcement, investigators, survivors, family members at the national as well as state and local levels. I know elder and abuse law: including financial exploitation and the ethics of best practice. After observing, and being impacted negatively, by Ms Yazzolino's year's long handling of my family's trust case, which was shocking on so many levels and required a court order to resolve, I will simply state that I would never recommend her to anyone, ever. Ever.

After reading Nyla McCarthy's Yelp review posted on March 6, 2026, I felt compelled to respond…read more Whitney Yazzolino was MY attorney in the case that Ms. McCarthy referenced. This was a highly contested and emotionally exhausting court case that took several years to resolve. Ms. McCarthy's adult children were the opposing party, and they were represented by their own attorney. Ms. Yazzolino was professional, thorough and diligent in representing me through this proceeding. My experience with her was nothing short of outstanding. Ms. Yazzolino went above and beyond, made the process more bearable, and I am proud to say that I prevailed. For what it is worth, this case closed a few years ago. Ms. McCarthy was not a party and had no legal interest in the outcome. For anyone interested in reading the facts of this case for themselves, it can be found at Multnomah County Case No. 19PB05462. I would highly recommend her services. She is compassionate, fair and ethical .