My tax prep contact officially retired and closed shop after 30 plus years of service. I had to…read moreleave town unexpectedly for several weeks. The tax prep person where I am currently located gave a projection of owing a ton of money to uncle sam. I decided to search on Yelp for someone more credible and found these awesome people/company to work with. Highlights are: 1. Very responsive, lightning fast reply's 2. Reachable via email, phone 3. Quick to review documents 4. Quick to set up a final appointment 5. All done virtually through a secure system that is user friendly 6. I did not pay as much as originally stated by the first person I reached out to 7. Outstanding zoom call that was quick and painless 5 out of 5 stars!

So this is the first year I owned a business (LLC) and was looking to get help and hopefully find…read morean accountant for the future. Now I'll be the first to say, I'm pretty lost with profit/losses and book keeping, as I said it's my first time. For the past 8 years I've just used TurboTax for personal, but as I said, first time with a business. Initially you talk with someone over a chat, they ask you questions and you answer them and send them forms. They said they could do my profit/losses for me for about $75 extra, I was fine with it, figured it was worth learning how to do it. Took about a month but finally had my appointment to talk over video (30min). They were 6min late and obviously very tired. I truly felt bad for Yuliya as she seemed so exhausted. We spent the first 18min looking at the Dept. of Washington tax site and she was showing me how to fix my prior quarterly tax filings because she felt I had labeled my business incorrectly. After I showed her what I was doing, she changed her mind and said "I think you're actually fine and doing it right". So that left us 6 minutes to rush through my tax return before her next appointment. In the end I spent $350 to save $3 (the difference in number between what I got in TurboTax vs. having it done by Nationwide). For me, if I would have learned something about better tax reporting for the LLC, it would have been worth it. But it just felt very rushed, very impersonal and honestly I'd rather just go back to doing it myself.

Honesty, Communication, Integrity are just a few of the great attributes of Drew Barrett and the…read more amazing team at Barrett and Company. I have had the pleasure to know them going on two years now and would not hesitate to refer my friends, family and other business owners with complete confidence. Thank you for all you do Jayme

From the owner: Construction, Manufacturing, Transportation, Real Estateread more

Hi, Shelly I'm really glad you responded, because this is a serious issue that needs to be…read moreaddressed properly. I want to start by saying I do not appreciate how this situation has been downplayed. When I came in to have my taxes prepared, the printed documents I was given showed my refund being routed to my old bank account--not the new business account I had clearly requested. I even called to confirm this discrepancy, and I was told everything had been updated correctly and that a new copy simply wasn't printed to "save paper." Despite that reassurance, I later found out through the IRS that the account information was entered incorrectly. Not only was the wrong account used, but the last two digits were also switched. This error caused significant delays and complications with Refund Advantage, and I had to spend additional time trying to resolve something that should have been handled correctly from the start. Because of this delay, I had to postpone a planned move for myself and my daughters, which resulted in me losing my deposit on a new place. This situation directly cost me money. What's even more concerning is how this was handled when I reached out. Instead of taking responsibility, I was blamed. There was no acknowledgment of the mistake, no apology, and no effort to make things right. That level of customer service is unacceptable--especially considering I paid $675 for a professional service that was not executed properly. I requested a partial refund as a fair resolution, given the financial impact and inconvenience caused. I was told, verbatim, to "forget about it," and that I would not be receiving anything back. At this point, I will be moving forward with filing a complaint with the Better Business Bureau and am prepared to provide all documentation, including the printed forms and communication records. I also mentioned pursuing legal action because this situation has not been handled appropriately at any level. I would still prefer to resolve this directly, but the lack of accountability and communication has made that difficult.

I paid $170 for tax advice on a 401k loan. I was not given advice just brushed off and told to wait…read moreto see what happens. I was told to have my taxes done it would be $250 when it came time to pay it was $395. I was told to call and discuss the loan in retirement. The representative never called me back nor answered my emails . I will not go back again as the advice I was given was not accurate. I am left to figure it out for myself. What a joke!

Deane Stitt helped us find an error on a tax return we had prepared ourselves on Turbo Tax. We…read moredidn't realize we'd made an error until we got the demand letter from the IRS. Deane was very kind, and filed the amended return on the very first appointment for a small fee. I would recommend him to anybody.

Deane is incredibly professional and friendly. Very forthright with information and motivated to…read morehelp. The office is clean and well organized. The staff is friendly as well. Anybody would be happy to have him as their accountant/tax professional.

Jackson Hewitt is just awesome! Personable, Courteous, Proffesional, Very Helpful! Would…read morerecommend to everyone!

My second to last experience wasn't that great in that I had to make multiple trips to get the…read moreinformation, so the Asian tax professional could get it right. Sorry, I don't remember his name. Furthermore, when I was there, I couldn't help due to they he made me worry so I was literally hovering across the desk looking at his screen to make sure he got it right. The last time was a great experience due to Tania, she is the best when it comes to doing taxes and I got a good amount back due to her help. It was a one stop and out this time in a timely manner. I would definitely recommend her if you go there. She is friendly and very professional making sure she gets it right every time. Lastly, she is very knowledgeable in her profession.

This business appears to have moved to the Main Street location in downtown Vancouver. It was not…read moreopen on Thursday, Nov. 20, 2025, despite listing hours of 9 a.m. to 3 p.m. on Thursdays.

I called to see if he was taking new clients for filing taxes. His assistant was rude and…read moreunhelpful. I didn't bother to leave a message because I already was turned off from the experience...

I've worked with Gar for a few years. He knows his business, is responsive, detailed, organized and…read moreis easy to work with.

My husband and I had known for some time that we were overspending a bit here and there, and knew…read morethat we should have gotten some order in on our books. After filing our returns last year we asked our CPA about taking care of maintaining our books, but weren't convinced the cost of that would be worth it. So, they referred us to Jasmine, we made the call, and within 2 months we had already saved 20x more money than we spent on her services. We feel like we finally got in some discipline and got control of our finances. She is a pleasure to work with every step of the way, giving us exactly what we need in a very organized and efficient manner. To boot, this year's returns were filed 2 months earlier than last year! Each month we are reaffirmed in our decision to hire her, and we can't thank her enough for everything she does for us. She's amazing!

So I waited till the last minute to do my taxes this year and Jasmine, who was recommended by a…read morefriend, really came through for me. It was the first year I had to do taxes for my business so I was really uneasy about what needed to get done but Jasmine was very knowledgeable and guided me throughout the entire process and just really made the entire process very stress free. I also learned tons to help me stay on top of my finances throughout the year so now I know I'm keeping track of what I need to thanks to her guidance. I definitely recommend Jasmine for all your accounting needs. I highly recommend her!