1. Peterson Tax & Accounting Service

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Gresham, OR

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Peterson Tax & Accounting Service

3.0 (2 reviews)
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Services - Peterson Tax & Accounting Service

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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3 months ago

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1 year ago

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We worked with this payroll company for years, but our recent experiences have been extremely…read moredisappointing. I emailed to find out why we hadn't received our W-2s. Their office had reached out previously to verify the mailing address, and I offered to forward that email because we didn't receive the W-2s until well into February. I then received a call back from an employee who described my email as "very cute." When I asked what was cute about it, she responded in a condescending tone, saying, "Had you looked for yourself, you would have seen you could print them yourself from the portal." Today, I received another call from the same employee. As I answered, she was speaking in the background to someone else about our account. During the call, she repeatedly cut me off, would not let me speak, and was rude, condescending, argumentative, and extremely unprofessional. She even stated she would remove me from the account, despite having no authority to do so. Based on this treatment, I cannot in good conscience recommend this company to anyone.

We are in the process of switching to Rowell Payroll from a large payroll processing company. We…read morehave had nothing but issues with the prior company but we were hesitant to change because we thought it would be a difficult and arduous process. The last mistake they made was so big and really showed us that they had employees that did not know or understand payroll. We reached out to Rowell and upon the first phone call with Jacob, we felt such confidence in this company and felt that they truly cared for their customers. The process to switch has been so smooth and easy. Jacob and Emily have been fantastic - so helpful, professional and kind. We feel 100% confident that they will be able to help us with any issues and we would highly recommend this company.

Peterson Tax & Accounting Service - taxservices - Updated October 2026

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