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The Tanning Room

5.0 (1 review)
Closed • Closed

By appointment only

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3 years ago

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Belle Amie Spa

Belle Amie Spa

3.4(5 reviews)
0.0 mi

I had bought a LivingSocial deal with a facial and wine. I've never had one before and figured I'd…read moretry it. I did make an appt and unfortunately due to my profession in healthcare, I had to cancel the day of. Can't help it if a patient in need trumps a simple facial. I admit the voucher did state 24 hour cancellation fee/forfeiture, this was pointed out to me when I called her the next day. However, I did call the owner, the morning of my cancellation and informed her that I had to cancel, and spoke with her the next day, explaining to her that this was truly unforeseen. She told me that there was nothing she could do. Voucher is now Null and Void. She told me that although she appreciated my profession however was unable to reschedule. She proceeded to tell me that the products she used costs much more than what LivingSocial would cover, told me that if she accepted cancellations all the time, her business wouldn't make it and asked me if I thought it was o.k to put her out of business. She also told me that the products she used are more expensive than what LivingSocial covers and she makes 100.00 per facial, therefore cancellations less than 24 hours were not accepted. I was shocked that she would tell me this, especially being the owner of this spa. I told her that her business would thrive due to word of mouth, if the facial was great! I once again explained to her my situation and after a good 20 minutes of going back and forth and getting nowhere, I informed her I was truly disgusted with the whole thing and we ended the call. I find that in order for businesses to thrive it is also based on their customer service. I am disappointed and if it was a simple cancellation because I didn't feel like it, I get it, but I am in my profession b/c I care. Imagine me telling my patient that I had to cancel their appt due to I had a facial that I had to get to. Unlike the owner, I understand the concepts of business and customer service, and am glad that I didn't go after all. Unfortunately, as I said before, businesses thrive on word of mouth, and first impressions go a long way, and I will tell you, she's left a nasty one thus far.

Perfect place to pamper yourself. I highly recommend this spa. They offer variety & affordable…read moreservices. Friendly staff and clean facility!

Just Cuz Beauty Boutique & Style Squad - Training day

Just Cuz Beauty Boutique & Style Squad

4.1(8 reviews)
7.4 mi

At the last minute, I decided I needed a cut and color. I searched a bunch of different places and…read morewas excited to snag an appointment at Justcuz. I was greeted right as I walked in the door and noticed a lot of laughter around which is something that makes this place fun. Taylor was my stylist. I have never done professional color before and she walked me through all of my questions. She was really engaging and fun to talk to. I already booked my follow up! I found the prices to be VERY reasonable. In general, cute place, great staff and a really nice outcome for my hair.

I give this 2 because I was surprised with an extra $100 charge without any warning. They breeched…read morethe agreement of $250 for a hair lift. It took her 1 hour and 15 minutes (she said it would take 2 hours) and she charged me $350. I literally was told it would be $250 when she put the hair extensions in and was told when it was time to pay that "oh the owners and I talked about it and we need to charge $350 because in Minneapolis they are charging $450." I said but you told me it would be $250. She was not professional at all and breeched her verbal contract. (It also says $250 on their website) I have a civil claim I can pursue. Married to an attorney,this costs me nothing. I have asked for a $130 refund and will not be going back. Brie was my person.

Photos
Just Cuz Beauty Boutique & Style Squad - Bridal hair & Makeup Client

Bridal hair & Makeup Client

Just Cuz Beauty Boutique & Style Squad - Bridal Updo Styling

Bridal Updo Styling

Just Cuz Beauty Boutique & Style Squad - BRIDAL party

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BRIDAL party

The Tanning Room - spraytanning - Updated October 2026

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