My refrigerator started making sounds again after a service call a few weeks ago. I called this…read moremorning and they came back today! Amazing. The call was covered it in their warranty. I am so impressed and grateful. Truly impressed with this company and their staff. SERHII put hours in and explained next step. Ethical, hardworking and very smart.

Prompt and knowledgeable service, my somewhat new Samsung refrigerator stopped making ice…read more This is a known issue with this model and my service guy - Volodymir- was kind and courteous and communicated well because he had to order a part and it took a week for it to come in. Great service, and tidy

They provided very fast service, arriving at my house three hours after I called. They didn't have…read morethe part that needed to be replaced, but they fixed it the next day. I can't say if their prices are high or low, since it took a little over an hour and I don't have any comparisons. However, I was very happy with the service and the technician, who offered helpful advice about dishwasher tablets. Thank you very much.

DO NOT USE THESE CROOKS…read more They up-charged the parts for my refrigerator by OVER $200 and then proceeded to charge $240 dollars in "labor" for 20 minutes of work. This was a fix I had done previously on my refrigerator for about $45 by myself. The job they did for this insane fee was performed because the technician couldn't speak English so he could not explain to me what the problem was, so I went with them on a bit of faith that it was an issue I could not handle. After the job and all this crazy thievery, was when I realized it was something I could have done on my own for HUNDREDS of less dollars. I waited to write this review until the manager called me back, which he did FIVE days after I asked to speak to them and then had to ask again. Please note that they will respond to this negative review below. Whatever they say will be a bold faced lie. Do not use this company, they are liars and cheats.

Booked online - Greg arrived promptly and was professional and knowledgeable. He was honest about…read morethe repair and was reasonable - also did a great job of clean up

Well the washer finally died, we had Greg out and he immediately diagnosed the dead pump motor but…read morepointed out it wasn't worth repairing as he demonstrated to me the bearings in the tub are shot. He recommended we buy LG which agrees with most of the expert reviews out there so, we ran over to Best Buy and got a good deal on a new LG washer/dryer set. Greg is on time, he's an expert on this stuff and he's honest, plus he only charged a $49 diag fee (I tipped, that's too low). Highly recommend!

Nice guy, flexible and knowledgeable. Would hire him again. Maybe a little high in cost for a…read morediagnostic but insurance was paying so I didn't mind.

Paul was very helpful and kind. He showed me some tips and tricks to keep my dishwasher and dryer…read moreclean to avoid problems. He was prompt with getting me scheduled and was communicative about his arrival. I highly recommend, they will be my go to from now on for appliance issues.

JB Appliance Repair is awesome! Jason has fixed a failed clothes dryer as well as a fridge...both…read moreof which we were afraid needed to be replaced. Great work and fair prices. Can't recommend them any more highly!

Had to find a new appliance repair guy, as my previous guy retired and moved out of the country…read more Most "companies" out there are simply aggregate databases that get a finders fee by linking you to another company. And, the larger companies seem to only be able to provide a day, and then don't give a window until the evening before, if they even fit in the window. After three failed attempts with a more "well-known" company, I finally gave up and began a new search. Online, Jason gets great reviews for his knowledge, responsiveness, and fair pricing. For me, I always look for an owner operator, and will generally move on once an owner "migrates" away from being an operator in the field. Jason actually answered his phone when I called, gave me a range of days/times that worked well, and then followed up. While he isn't the guy that came out, the other guy has been working with him for a few years, was friendly, knowledgeable, and diagnosed the issue with my leaking washing machine within a few minutes. Fat-forward to a couple of days later: the machine leaked again, so I called them back. They came back out at no charge to see if they could re-diagnose, but no issue was found. Since then, it hasn't leaked again. I threw the guy some $$$ for making the trip back out, mostly because his attitude was still positive and they weren't going to charge for the travel. Bottom line, a fantastic first experience with JB Appliance, and I'll happily recommend them to all of my clients and colleagues.

They were able to come out the same day that I created the project. They accurately diagnosed the…read moreproblem, resolved it, and told us what to expect in terms of the ice maker function. Our ice maker is once again working!

Fast efficient and reasonable cost. Was fortunate to get fast service! And a needed part was…read moreshipped & arrived the following day!

Outstanding Customer service! We had a refrigerator stop working during the night. Called in the…read moremorning and they were able to schedule an appointment for the SAME DAY, on a Saturday with NO upcharge for a weekend. That never happens. Vadim was early (thank you), polite, quick and clean. Unfortunately the refrigerator could not be repaired but I was happy to pay the diagnostic visit. This is an excellent company to work with and I will use them again if I ever need an appliance repair. I would give more stars if I could.

First hand as soon as the tech came in he asked to use the bathroom. Yuck. I definitely didn't like…read morethat. Then when I was trying to explain to the tech what my dishwasher was doing, he acted like he didn't understand me. He definitely spoke a different language. I felt he was not listening to a word I said because he couldn't understand me. What a waste of $85.00. I will not be calling them again.

Easy to reach (other service providers never responded), solid knowledge/experience, coverage for…read moreevery appliance brand in my home, arrived on schedule, completed on schedule, excellent service, rational prices... Very hard to beat this quality of service. Will rely on the "Wizard" , from now on.

Ananda responded promptly returning my call as he was on another job and said he would call me…read moreback. About 15 minutes later he called back, and I described the cooling problem I was having with my refrigerator. He asked me to take a photo of the model number of the refrigerator and send it to him. Also seemed to know what the problem was and gave me a time he would show up to diagnose it. Right on time, Ananda went to work on it right away in a professional manner describing to me what he found wrong and in great detail also describing how the compressor works. I was impressed! Final determination was my refrigerator was not worth fixing, I agreed and he apologized. I asked him what brand of new refrigerator he would recommend and he stated none of them, they are all sh**! That was the most honest answer I ever received from an appliance repair man! I like this guy and asked for his business card! He did offer tips on what to look for on the new refrigerators. Quite impressed with Ananda, I will be calling him for all my appliance issues in the future. Now its time to do my own research and try to purchase the least sh**ty refrigerator. Thank you very much Ananda!

Fix Master repaired my KitchenAid fridge gasket. It looks brand new. The service was high quality,…read moreand I believe it was a good value for their service. The company was very honest and trustworthy in the quoting process, punctual, and detailed. They were polite and professional. I will use them again in the future if any of my other appliances break -i.e. dishwasher, stove/ range, hood, oven, refrigerator, freezer, and washing machines. I have used other service repair companies. Fix Master Appliance is the only repair company I would call again.

Thank you for your job, you very professional! My washing machine now works like new, I will…read moredefinitely recommend you.

Great one man operation, he knows his stuff. Fair pricing and knowledgeable. As long as you don't…read moremind waiting two weeks for a service call

We called RA to fix our freezer and he gave up a good evaluation, checked it iver and provided…read moreoptions. We decided to have it repaired and the price was very reasonable.