Weird place Very money oriented…read more Friends had bad experiences here One turned into better business

Michelle has been my massage therapist for 6 years. She's incredible at getting the deep tissue…read moreright where I need relief. She was warm and welcoming from day one. I've been to many massage therapists throughout my life, but Michelle is the only one I've returned to for as many years as I have. She's simply the best.

Tracy is a true artist! She has built a beautiful salon that is good for my hair and my soulread more

I was in Springfield from out of state due to a family emergency. i walked in to see if I could get…read morea haircut and they fit me in. The head massage during the shampoo was incredible! the salon is peaceful and be beautiful. one of the best haircuts I've ever had. I would highly recommend

From my experiences coming to this establishment, they do a really wonderful job with their lash…read moreextensions and I highly recommend their services. The only thing that I'm very disappointed about was being blocked and not giving any heads up of why or any reason I wasn't sent any messages or anything I literally had to go in person and find out what the situation was and when I talked to the owner, she didn't really give me a clear answer. It was just one excuse after another of why they didn't want to take me as a client anymore, and I felt like she was just trying to find a reason, even though I was trying to professionally figure out how to fix the situation and when I was talking to her. I was nothing but professional and respectful and apologetic. Also keep in mind. I tip the aesthetician very well and I think she's a great person. I was just caught off guard that I was blocked and had no way to get a hold of someone to where I had to end up coming to the establishment, which is really unprofessional because you're supposed to let someone know if you don't want to take them as clients anymore not make them come to your establishment to find out also another thing that I'm very frustrated and disappointed about is that the owner was trying to falsely accuse me of writing a review that I never wrote about her business .She blames me which doesn't make sense because like I've said earlier when I went to go talk to her about figuring out what the situation was I was nothing but polite, respectful, and apologetic. I would never do such a malicious thing to this business. I think they do a great service. I'm just not ok with how she handled the situation. but the point of this so-called review that was created and apparently this person that so-called created a review made a review about another business that I had no idea about and she contacted them and told them that I wrote the review which is harassment and is against the law and I was in shocked that this person with no proof just randomly is contacting other businesses trying to blame me at fault for something that I had nothing to do with it got to the point to where she kept texting me and I had to ask her politely to stop harassing me because I was tired of being accused of something that I would never do. I've never even left a review of any business of my life. I literally ended up having to reach out to the other business because I finally found out through research what the other business was, and I literally had to tell them that this person was harassing me making false accusations, and if she contacts them again that they should call the police because this is harassment and it's against the law so please know that like I said that they do a wonderful job with lash extensions and the micro needling services, but I'm extremely not OK with being accused of of writing a review that I never wrote about any business, it's extremely wrong and I'm will not be doing business with this company!!!!!!!!!!!

The owner uses text to schedule new clients which is the FIRST red flag. After sending my deposit…read morethru cash app of 25.00 I was confirmed on a Friday at 345. On Thursday the owner again text to ask me if I was coming on Friday. I work long hours but responded within 30 min to say yes I will be there to which she replied well we gave your appointment to someone else!!!!!!! They kept my 25.00 and then had the nerve to say well I guess we can still see you..... clearly after being treated so rude the idea of spending 2 hours with someone applying lashes seemed risky at best. Obviously this is how they operate and keeping deposits seems to be their way of making extra money. Beware.... several other qualified options in town.

Ami was absolutely amazing. I tried a 90 min Ashiatsu massage for the first time ever and realized…read moreabout 10 min in that I could not do that type of massage for 90 min so I asked if she could do a combo- 30 min Ashiatsu and 60 min regular and she accommodated with no problems. I would make this a monthly priority if I lived here, but unfortunately I am down here for a conference. But if I ever make it back here I will definitely make sure I book with Ami here!

If you're looking for a great, deep tissue massage without all the fuss of a high end spot at a…read moregreat price, do not pass up this hidden gem. We got an hour couples massage and it was fantastic! They both (Cindy and I didn't catch the name of the male colleague) really got in there and worked out quite a few knots on both of us. Especially in the upper back and hip areas. I mean elbow deep deep! It was amazing, they were both very kind and checking on us consistently the entire time. Highly recommend giving them a chance.

Daughter in law is really pleased with Luxe! I have…read morepurchased BOGO for my daughter in law for past Christmas gifts, as well as this year 2025.

I forgot that name of the lady who did my nails but they look amazing! Looks exactly like the…read morepicture i showed her

I enjoy the massages, but today I paid and added a $5 tip to a $45 foot massage. he pulled a piece…read moreof paper out that said 20% tip required and made me change my tip amount. Super awkward. Are they only making tips for wages?

I had some time to spare, and place was definitely worth it…read more Not a very private setting but the massage was strong, focused and one of the best I've had at this price.

They gave me a girl fresh out of school (Autumn). I showed her a picture of what I wanted and asked…read moreif she could do it. She said yes. I explained to her. My bangs and around my face were gray and because of that I needed those areas blonde. She barely put any blonde in my hair and charged me 145 for my natural color. I was very upset and all she did was make excuses about protecting the integrity of my hair. I ask to get it fixed and was told basically I would have to go somewhere else and pay them to fix it! I am still very unhappy and extremely angry that she didn't know how to do what I asked for and proceeded to do what ever she wanted.

I am very happy I switched to Clark! I followed Hannah to this great place and I love it. Hannah is…read moresimply amazing! She is professional, pleasant and an outstanding professional. I have a lot of hair and it is hard to get my shade of brown right. Hannah is proficient with color, cut and she does a great blow out. I am very picky and finally found someone I can trust. I totally recommend Clark and you will not regret asking for Hannah!

Candice at The Identity Lab is amazing! I came in wanting a fresh cut with layers without losing…read moretoo much length, and she absolutely nailed it. She listened carefully, kept the perfect amount of length for a ponytail, and still gave me beautiful, light, flowing layers that look so good. On top of that, she's super friendly, easy to talk to, and really pays attention to detail. I left feeling confident and so happy with my hair. Highly recommend booking with Candice!