DO NOT BE FOOLED BY THE COMPLIMENTARY TOUCH UP!!!!! I fell for this and got what I paid for! Pls do…read moreur research and go with a company who not only has been in business for a long time, but also does it at a facility and not at their house, with kids running around, making noises in a different room. I am pissed off that I paid $350 for the Ombre Brows and on day 3, they were already peeling off, like how dry wax looks, but with fake hair strokes in it and no shading behind it! I didn't feel she was confident either, I had to keep showing her where it was uneven or not right and she'd say, "oh, I see it". She also did not do it how I wanted and her response was "I'm sorry, I can do it on the follow up". I was so annoyed of the lack of confidence and that my face was now already done that I just paid like a dummy, just to get out of there! I am not even going back for the follow up. I now have to have someone else redo her work. Someone saw what she did on me and said it looked bad, like she had used cheap, or bad ink and that her work was not even. I felt embarrassed. I have texted her, called, left vmails and she doesn't respond until maybe 2 days later. After I complained her text response was "follow the instructions" as if I hadn't already and she told me to just "fill in the blank spots with a pencil. I got no phone call, no hello, or any sympathy for my concerns when she finally responded either. Any business u go with, u should be able to get in contact with them and or hear back from them within 24 hrs, she does not!! I have requested my full money back, or even partial and I'm waiting for a response, b4 I take legal actions. This is my face were talking about. I have pics to show as well how it looks from day 3 to now. It's up to u if u wanna throw away ur money, for a complimentary touch up...that's what got me and now look at me...out of $350, jacked up eyebrows and have to get them redone elsewhere....paying again. I think these 17 or so other reviews are full of it and being nice. When I have expressed my concerns, or how they look....it's like she will not call me to reassure or make things better, but it's like she's blaming me for how they are now. That is not good customer service! Look at my pics and u be the judge if u wanna be next in my shoes!
Service: Ombre brow