They take the time to help pick out what I need. The staff are knowledgeable and helpful.read more

Terrible customer service. I bought a vape that does not work for me. Brought it back in perfect…read moreshape with receipt the next day. Mgr refused to refund or exchange it. I will be going back to Gourmet Vape

They're always super sweet and knowledgeable, idk why I still get a little anxious going in lol…read more forgot to post yesterday happy late 4/20

Nice little shop. Had what I needed. It was about average the local price. The staff is friendly…read moreand knowledgeable.

I see the reviews of customers complaining about the product. But, that can happen at any shop…read more They let me test the product before leaving and replace them if needed. I haven't had any issues when exchanging an item if there's a problem. Id also like to give praise to one employee who is always helpful, kind and courteous. I always enjoy dealing with her. She has the customer service skills any establishment would be lucky to have. I wish I knew her name so I could give credit. But, to the dark-haired, tattooed girl who's usually wearing a mask, you are awesome. Thank you for making my shopping experience a good one when I come in :)

I bought a vape here march 29th. It stopped working this past weekend. I called Sunday to ask if…read morethey have a warranty, I was told yes and to come in. Went to the store today and the person working told me there is nothing he can do and that the owner is not working today. I would not recommend this place unless you only need juice

I always get friendly & courteous service here. There prices are Great…read more I never have to wait & they always seem to remember what I need .

I tried returning a couple sealed non-tabacco nor personal use items (e.g. pipes, misc…read more paraphernalia, etc.), The person said the manager could do returns and to come back monday, which is within 3 business days under utah law. The manager said she couldn't. No indication on the receipt about no refunds or exchanges.

I would not come here and waist your time, the worst customer service…read more Lazy and incompetent

Very idiotic and slow help made me wait with no line for five minutes before anyone even came to…read morehelp do not recommend

I always just buy my coils from here because they're cheap and good coils. They last me awhile…read more Service is always fast, I just don't get my juice from here because the options are limited and they lean more to custom made juices. But everything here is decently priced. So I will continue to buy my coils here.

And I got it home and I tried to make it work and it wouldn't work so I I made sure I read all the…read moredirections and I called the shop and it is now 4:36 p.m. and nobody has answered the phone so I guess I'll have to wait till tomorrow to use or to call I think it says if the place is open it should answer the phone and help its customers cuz I could have gone anywhere .

The people there have no idea what they are talking about. When I was shopping for a specific mod I…read morecalled them and asked about the model. I even gave them the model number. They said they had it in stock. But when I went down there I found out they didn't have it and the person behind the counter had no idea what I was talking about. She didn't know how to help me even get anything close to what I was looking for. This is the most unknowlegable staff I've ever seen anywhere.

Absolutely love coming in here! I have never once come in this shop and not felt welcome. It's a…read moresmall shop which adds to the charm of the place, the people who work there are extremely friendly and knowledgeable. It's nice to have a place where it's a consistent 10/10 for service. Way to go guys!

I went here today I love this shop so much to choose from from mods to tanks and juice, the in…read morehouse juice is spot on. I'm back in the vape scene and I'm only coming here. I'm from California and I can say that they better then the shops in California, from price to taste. Thank Gourmet Vape!

I came here to help a friend set up his first box mod, and the associate helping us (I believe…read moreKenny was his name) was incredibly helpful setting my friend up. In addition to that, he gave us some major discounts (probably close to $100 in discounts), hooked me up with some amazing juice and even pointed me in the right direction for finding a good tattoo artist (completely off topic, but his recommendation was the best I've had so far). Very down to earth, friendly, helpful and considerate employee. I will definitely be back! Thank you.