Jessica's house is an amazing place to stay if you want all the comforts of home with a personable…read morehost. I have stayed here twice when in Vancouver and I can honestly say that this is the best bed and breakfast that I have ever stayed at. This is a five room house that is very clean and has so many things to make you comfortable. They even have a full body massage chair downstairs. The host William, is a joy to interact with and makes dim sum for you each morning. Anytime I stay in Richmond this will be where I stay.

Location is great! Easy access to all the good food trips in Richmond. Our room was clean my kids…read moreenjoyed the indoor pool a lot. The only downside to our trip was the broken elevator. Otherwise, great value for the price!

On June 21, around 1120pm, we became trapped in the elevator at the Radisson Hotel Vancouver…read moreAirport. Elevator was flashing numbers, buttons stopped working, and kept going up and down floors without the doors opening. We immediately pressed the alarm button, but it only rang inside the elevator and appeared to have no effect outside--no one responded. We then attempted to use the emergency phone, only to find it was taped shut and unusable. We have photographic evidence of this. As a result, we were unable to contact emergency services through the elevator's built-in system. Fortunately, we had mobile service and were able to contact the front desk directly. We were eventually able to exit the elevator after approximately 10 minutes. The manager managed to bring us down to the lobby but could not open the doors. When she finally did, the hotel only offered a breakfast voucher as a peace offering for the mishap. Another hotel guest tried to use the elevator and we had warned them not to use it. Hotel staff didn't block the elevator or warn other guests after the event. We called corporate later that night to report and they sent over a message to the hotel manager to rectify the situation further. They asked us to call them back if the hotel did not respond. No one contacted us further and nothing was discussed at checkout the following morning either. Upon calling Choice Hotels corporate after, they only offerred us 10,000 points, which is equal to $60. This wasn't a money factor, it was a major concern to address and now an added insult to your guests safety. For a "4-star" hotel, This situation raises serious safety concerns. Had we not had mobile phone service, we would have had no means of contacting anyone for assistance. We urge the hotel to review and rectify the functionality of its elevator emergency systems to ensure guest/employee safety.

In Richmond for an event over Memorial Day weekend, we needed a place to stay that wasn't going to…read morerequire donating a kidney. Hotels were at a premium and Airbnbs were limited. Luckily I found this B&B on a popular hotel site for an extremely reasonable price. David, the B&B manager, was so friendly and accommodating. We were 2 hours later than we thought we'd be due to the border crossing. David put us at ease and was there at the front door with a smile on his face when we arrived. Parking was easy and right in front of the house. There is street parking in the neighborhood if the house's parking spaces are taken. David gave us a quick tour and told us what was in the area within walking distance. We were told to help ourselves to breakfast or snacks in the fridge (including ice cream bars). The house is large and very clean. You must take your shoes off at the door. There are slippers to use if you'd like. I am a stickler for cleanliness and I had no issue walking around in my socks. From what I understand there are three rooms available to book. The one we booked had a private bathroom but the other two share a washroom. Our room was well appointed with a desk, coat rack, vanity, tv, and hot water kettle. The bathroom has a shower and separate bathtub. Included are soap, shampoo, conditioner, and hair dryer. I'm so happy we found this B&B! Now that I know it exists, we will be back if we ever need to stay in the area.

As a traveler who regularly stays at Hilton properties and their sister brands, I expected a much…read morebetter experience. The room served its basic purpose--I was able to sleep, shower, and use the bathroom without issue. However, the overall cleanliness was disappointing. Right after check-in, I laid on the bed and immediately felt itchy. The room was dusty and didn't seem properly cleaned. Later that night, I saw an insect crawling on the floor/wall that looked like a roach. I killed it and took photos. Insect sightings in a hotel room are simply unacceptable. I also noticed spiderwebs in the corners, with a bug stuck in one of them, and visible cracks around the window, bathroom, and ceiling. While the cracks weren't a major issue, they added to the overall feeling that the room wasn't well maintained. I reported the insect issue to the front desk immediately, as soon as I saw it. I was told it would be passed along to management. At checkout, I followed up again, and I was told my concern would be forwarded to a supervisor or management. After that, nothing. It's been days since my stay, and I haven't heard anything. No call, no email--nothing at all. Since then, I've tried to follow up myself. I received an email saying to either call or email, so I chose to email--it's easier for me, and I wanted a written record for tracking. Still, no response. I feel like I'm just getting passed around. It's honestly awful. Where's the customer service? The staff weren't rude, but overall the service felt very bare minimum. The location is convenient, close to the train station with a free airport shuttle, but none of that makes up for the lack of cleanliness, the discomfort during my stay, and the total lack of follow-up or accountability. At this point, I feel I deserve a full refund for my stay. Between the insect issue, the poor room condition, and the complete silence from management, this experience has been absolutely unacceptable.

Very friendly staff. Looked older from the outside but very clean inside. Great location 5 minutes…read morefrom the airport. Also a gas station 1 block away to refill the rental car. Would stay here again.

What exactly is Abbott Hills, is it a Bed & Breakfast or a Hostel? I've been around the world and…read morestayed at a wide variety of establishments, yet knowing exactly how to classify Abbott Hills truly vexes me. Definitions of the two are various and tend to blur the line further. Allow me to explain. For example, you will get breakfast at Abbott Hills, and a good one at that. From fresh local blueberries, cereal and toast for light eaters to a hearty Canadian breakfast complete with eggs, potato and meat for hearty appetites. But, I have been served similar breakfast at Hostels too- not to mention the fact that you do get a bed at either establishment. And yes, the owner, Phillip is very generous with beer and wine which is not a bad thing (something that is frowned upon at most Hostels). The owner is kind, hospitable, highly opinionated and loves to spin a good yarn. His autobiography makes Colonel Walter E. Kurtz look like a boy scout. On the other hand, a Hostel is a great lodging alternative for the budget conscious traveler and Abbott Hills is one of, if not the least expensive "Bed and Breakfast" spots in the Vancouver area. In fact, it was the least expensive "Bed and Breakfast" that I've ever visited. However, they do charge more than some Hostels that I've visited which were just as nice, if not better, and is at par with any motor-lodge in the area. So, what does all of this mean to the prospective traveler considering a stay at Abbott Hills? Allow me to break it down for you... Here is my scale: 1 (Low) - 5 (High) CLEANLINESS- 2 Forget the white glove; this place barely passes a grey glove test. The shared bathroom was creepy, filled with dozens of used personal hygiene care products from shampoos, conditioners, toothpaste, toothbrushes (yes, used toothbrushes) and an entire drawer filled with old bars of soap from past guests. Who would save old bars of soap? Why? Also, the bath tub shower drain was clogged and I was up to my ankles in water in no time- YUCK! Ultimately, I rated it 2, because the towels and sheets were clean and there were no bed bugs. NOISE- 4 The property is located near the airport, but what's considerably noisier is that the property is situated on a main thoroughfare which seems to be a favorite cruising spot for every local 'Fast and Furious' car enthusiasts who's installed every conceivable exhaust modification to their late model Japanese sport compact car. Go Speed Racer, Go! AMBIANCE- 1 The building is a quadraplex (a building designed to accommodate four families) with each section containing three bedrooms, one bath, one kitchen and one living room. These units were not built to be aesthetically pleasing; they are utilitarian and cheaply constructed and as such offer little privacy (I could hear my downstairs neighbor snore throughout the evening). SAFETY-1 The doors are unlocked, room keys are left unattended and out in the open and invoices containing personal financial information are also kept out in the open and unattended. However, you are furnished with a key to lock your individual room (I was able to open mine with a credit card). In conclusion, I am reminded of U.S. Supreme Court Justice Stewart who described his approach in defining pornography by saying, "I know it when I see it." Well I know a Bed and Breakfast when I see it, and Abbott Hills is not what comes to mind. But if your taste leans toward the bohemian, you will undoubtedly enjoy this inexpensive house of lodging and if a category does exist between Bed and Breakfast and Hostel, Abbott Hills would definitely fit. Hostel Breakfast, perhaps?

Drove past the place the first time because it was so run down we didn't think it was a Bed and…read moreBreakfast. After entering the place we decided to cancel. The representation online does not do justice to how dirty and decrepit the place is. For $60-80 a night I expect a clean bed. The owner wouldn't refund our money (it's probably how he makes most of his living, off cancellations that is). There are better deals to be had in Vancouver, and it turns out, it is so easy to get to the airport from the city on the train one doesn't have to stay in a run down hovel in the middle of no where to get there.

Pretty good! I stayed here for one night and had a good experience…read more PROS: + free shuttle to/from the airport - we didn't use this service since I didn't realize it until we got to the airport, but it seems efficient! The shuttles travel pretty frequently, and you can just book your seat with the front desk. + Close proximity to some restaurants and the airport + Room was clean and had enough room for the quick trip. It also had a microwave and fridge. + Complimentary breakfast - it's pretty standard hotel breakfast food, but it's good if you're trying to save $$$ and just need something to get your day started CONS: + Under construction at the time of my stay so I think it's in the process of getting better in terms of aesthetics, but just not quite there yet. Still, this didn't bother me! + Gym was OK. Wish there was more in it, but it has the basics (dumbbells, treadmills, a cable machine) + it is a little loud being close to the road and all the traffic nearby, but they do have a noise machine in the room as well! + Not a lot of other amenities Not bad if you need an affordable option close to the airport!

We are fans of Holiday Inn Express, especially ones that are just as nice as this one! The rooms…read moreare spacious and clean. Nice touch having a white noise machine which we've never seen. It is several stories with a 2 floor garage (they have separate entrances P1 and P2). The breakfast area is kinda small for that size of the hotel because there wasn't enough seating (table and bar seating). It is across the street from Costco which is great if you're traveling and have room in luggage to take back. Great location, convenient to the airport.