AVOID Cabinet Depot at all costs!!!…read more If you're considering Cabinet Depot in San Antonio for your kitchen cabinets or countertops, STOP and save yourself from this bs place. Our experience was a colossal disappointment marked by shoddy product quality and god-awful customer service. We expected professional products, but what we received from Cabinet Depot was far from it. This company tried to get away with delivering me some lazy, quickly thrown-together wood they call cabinets. The cabinets were assembled with shocking carelessness. Seriously, like they didn't give a single f. Our "finished" cabinets arrived with visible, unprofessional lines drawn in permanent marker; not a single cabinet drawer lined up correctly, NOT A SINGLE ONE. We received a glass door that was never ordered, and the countertops completely ignored our specific tapering requests. The drawers were literally falling apart because there was nothing holding them together! Because they don't use wood glue, they said. Beyond the abysmal product quality, Cabinet Depot's customer service was equally infuriating. Our repeated attempts to reach them for resolution were met with a complete lack of urgency and responsiveness. It was only after we sent a stern email, explicitly threatening to file a formal complaint and dispute the charge with American Express, that we finally received any attention. (I feel sorry for those who pay cash to these people.) Even then, the resolution was incomplete. While they did address approximately 70% of the issues, the remaining problems were left for us to deal with and fix ourselves. To add insult to injury, when our contractor attempted to return unused molding--which we were verbally told would be refunded--he was met with a refusal, claiming it was "banged up," despite us never having used it. Save Yourself the Headache: GO SOMEWHERE ELSE. Our experience with Cabinet Depot in San Antonio was a costly lesson in poor quality and abysmal customer care. We paid a significant amount for what we believed would be high-quality cabinets and countertops, only to receive a product riddled with defects and a company that only responds under duress. Do yourself a favor and avoid the frustration, wasted time, and additional expenses. There are far more reputable kitchen cabinet and countertop providers in San Antonio who prioritize quality and customer satisfaction. DO NOT make the same mistake we did.

More choices it's like a box store but worse Saw so many…read morepieces damaged when others were picking up there delivery Ran away !!!!

This was a great find in my area. They offer a good selection of sand, gravel, cinder blocks,…read morestones, chimney products, and supplies for various jobs. I found the people to be very helpful and provided great service while offering a good price. I ordered a yard (2 scoops) of manufactured sand which will help anchor the flagstone pieces for the walkway I am constructing. They met my need for this job and I will make sure to look into them for future needs of home improvement. Really glad they are within the city so we can avoid far trips and high delivery prices.

Excellent selection and Nordstrom level customer service. You'd be hard-pressed to find another…read morecompany in the industry with the level of integrity and professionalism exhibited by the team at Mr. Henry's. They were out of stock on a specific item we needed for an urgent project, and when we asked if they knew of anywhere else who may carry it, they offered the name of a competitor without hesitation. They will have our business indefinitely.

Wonderful showroom easy to maneuver, and staff seemed very knowledgeable and ready to help.read more

I first learned about this place from a post on offerup.com on 7-22-23…read moreI messaged them asking a few questions. They responded with the address to their new warehouse and specifically asked if they were open on Sunday. They replied "yes 9-4." Sunday afternoon 7-23-23 I stopped by the business about 3. It was closed and there was no one in sight. I called the number plastered on the wall. At first the guy was pleasant enough telling me that they were never open on Sundays, but he didn't care at all that he had caused frustration and wasted my time, gas and resource. I told him that was absolutely terrible customer service. He then got nasty and hung up on me. (if you read the other complaints this guy is always hanging up on his customers and not solving the problems he creates.) I went on to run other errands. The issue didn't escalate to a degree that would warrant what they did next. 7:45 the next morning 7-24-23 the lying little creep had the Leon Valley police department text me saying that they were on the way to my home because they had evidence that I had broken the window out of the school next to my house. Well I don't live next to a school and I hadn't broken any windows. So I called the Leon Valley police Department. They said it was a hoax, to block the number then trash the message. I did that. Then about noon the unethical little twit had the Leon Valley police department call me accusing me of breaking out the window of the Home Improvement Warehouse and saying that they had me on video surveilance doing it - which is completely impossible since it never happened. He also informed the police that he heard me break the window - which once again is impossible because he wasn't there. But the police knew what type of vehicle I was driving and too much of my personal information. Once again The Leon Valley Police Department assure me that it wasn't a legitimate call and to call SAPD and submit a report because Leon Valley could find no evidence of a report being filed. The owners of this company are insane and need to be punished for violating the law by making false accusations and false police reports. What was the purpose of lying to me about their store hours? What is the purpose of making false claims to the police department? All I wanted to do was buy some cabinets.

Again on my journey to find six replacement tiles for my kitchen that was built in the 70s, after…read moreAlamo Hy-tech Foundation broke my house and left a hole in my kitchen floor . They did not have the tile I was looking for, but the gentleman was very helpful talking about the tile ,Telling me it was very popular and that size of tile is smaller. He recommended that I try Home Depot or Lowe's because a while back he had seen similar size ... no guarantees but he said you never know you may find it there . He was very helpful and I wish I could've done business with him but need to continue the journey for the obscure tiles.

I come here all the time , I really love their services I don't know what that lady Lou M.is…read moresaying but she puts 1 star on everyone's businesses , she is a Straight Karen

Stopped in to get some wood for a DIY project. The salesperson looked at my inspiration pictures…read moreand offered some excellent cost saving tips and sound advice for staining the finished project. Highly recommend Alamo Hardwoods over a box store for your specialty wood needs - cost is about the same but the customer service is above and beyond!

Those of you have regularly read my insightful, brilliantly written and outrageously useful reviews…read moreknow that I don't often give one star reviews. But, in this case, I feel it's completely necessary and justified. Now, in all fairness, the service I received was very good. But, the pricing is so unbelievably high - it's highway robbery. TL;DR - Do NOT buy hardwood here. Their prices are HYPER inflated! (Price sheet photos attached). So, here is the story: I just started woodworking and, like most novices, I find buying the materials to be a little intimidating. I mean, we don't know what wood to use for what project. We don't know how much to buy. We don't know how much it should cost, or where to get it. Hell, we don't even understand the terminology (what the heck is a board foot?!). The answer is to find a reputable hardwood supplier and go there. I'm currently traveling on business and have time on my hands, so I decided to look in San Antonio and see what I could find. After a quick internet search, I settled on Alamo Hardwood and made the drive downtown to check it out. When I walked in, a young man approached me and asked if he could help me. After finding I was a novice, he took me around the store and showed me the various types of wood, how they're surfaced, etc. He was friendly, answered my questions and allowed me to take pictures of the price sheets. I was pretty discouraged at how much my projects were going to cost because wood is so freakin' expensive. I asked if they had any plywood or veneers and he sent me to a competitor about a block away. Later that night, I was watching YouTube videos and some random woodworker's video started to play. The title of his video was "I almost got scammed buying hardwood!", and that caught my attention. He proceeded to explain exactly what my experience had been that day, even to the point of having the Alamo Hardwood employee referring him to the same competitor a block away. So, he said to go to Dakota Hardwood in San Antonio and check out their prices. So, I did that. Every single quote from Dakota was a fraction of what was at Alamo. And the guy there gave me a full tour, etc. As an example - Alamo's price for 4/4 Hard Maple is $17.25 per board foot. Dakota? .... $3.99 per board foot. And I got to handle the maple - absolutely beautiful quality. Avoid Alamo Hardwood. The prices are dishonest and unreasonable.

This is the tile we choose with alot of guidance from the salesman Bruce ... as we can see its a…read morevery stunning job well done!! I will definitely use them again! Definitely recommend this company!!! We chose to go with new baseboards which was recommended and it gave it a whole new home look!

The sales people are all very nice but they are very bad at returning calls or trying to expedite…read morean order that is a redo for senior couple who's original contractor screwed up.

They did an okay job but the floor had nail in it the wood was loose and have not called to fix it…read more The transition piece needs to be fixed and little of everything.

The sales team was very knowledgeable about helping me decide what flooring best fit my lifestyle-…read moreI ended up going with wood look ceramic tile. I was also looking for something different for my entryway and they helped design a herringbone layout which I love! I visited a few other large flooring places and Okrent provided the best customer service and personal attention that you won't get at Floor and Decor or Lowe's. Much larger selection too! I am super happy with my new floors and definitely recommend O'Krent.

My wife and I were on a hunt for some landscape rock yesterday and found this gem of a business…read more The place was organized for easy access to the materials and they have a good selection to choose from, in pallets or by the piece. We had some questions so we visited the office and were helped immediately. They had some great ideas to share with us and suggested we walk the yard with one of their employees. And that's where we met Mateo, the yard manager. He was extremely helpful with great ideas about our project and took the time to walk us through some solid choices to consider. His smile and Texas style firm handshake sealed the deal for me. I'm going back with my pickup truck!

There's not anything I can say more than this is such an amazing company not only do they have the…read morebest products and service but they serve community and they support scouts and veterans so if you're thinking about choosing a company, you should choose this because they do the right thing and they give back when others don't have to And when others were called, they didn't Buckhorn said yes they are amazing