100% Great! Nestor and his dad work hard to get it perfect. They're very professional, have the equipment, and deliver a great result. You won't be disappointed. read more

Nestor is the absolute best. He is professional, courteous, punctual and the quintessential person that you want in your home taking care of your tile/granite countertops. He gave us a fair bid on our project and arrived on time to do the job. When he arrived (before he entered our home) he put booties on his shoes to protect our floors. Each time that he had to go out to his truck, he removed them.....and put them back on when he came back. This is a class way to do business and shows his respect for the customer and their property. This is exactly how he performed the counter restoration job on our granite. He is a true professional. He has many years of this under his belt and his work shows it. When he finished the job earlier than he had expected with his bid, he adjusted the price down a bit. Wow.....is that an honest gentleman or what? We have a few more areas in our home that we will want addressed and know that this is absolutely the guy that we will call again for those places. Don't even bother looking around, this is THE person that you want for your counters, etc. read more

Nestor did a fantastic job for us at our house. The countertops turned out beautiful. He was very professional very clean and had a great personality. We can't recommend him highly enough. He is absolutely a five star kind of person. read more

Nester was hired to do granite countertop chip repair, cleaning and sealing. I couldn't be more pleased with the results of his work. He went above and beyond my expectations. The countertop turned out beautiful! read more

Nestor was professional and personable. I had 7 tiles replaced and the entire kitchen, entryway and bathrooms regrouted and the granite tile cleaned. like it was 27 years ago. I'm thrilled! read more

The Specialist - Finished cleaned tiles and regrouted - Refinishing Services Near Me - Reno, Nevada

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Gayle felt it was time to clean and reseal various parts of our flooring. Based on a recommendation from Nova Tile in Minden, we called Nestor for an estimate. The whole job took a few days and required that Gayle and I (and the cats) move to her Mother's house. Here's what was done: - Clean all of the travertine floors and grout through your home and master bathroom using a floor machine with a brush using KlenzAll Cleaner by StoneTech. Scrub each grout joint using a brush with KlenzAll Cleaner. - Refinish the travertine floors using diamond pad grit 800. Fill in holes some of the holes that need it using polyester. - Deep Clean master shower travertine and grout using soft diamond pad grit 800 with KlenzAll Cleaner. Scrub each grout joint using a brush with KlenzAll Cleaner. Caulk corner in shower using sanded caulk. - Seal travertine floor and grout through your home, master bathroom and master shower using Heavy Duty Sealer by StoneTech. - Caulk where travertine meets wood in living room and office using sanded caulk. The whole job cost a little more that we initially inspected, but the quality of Nestor's (and crew) detailed and professional work was solid. We're very happy with the results and would highly recommend. read more

Nestor was able to repair the edge of our granite that was damaged by a bronze statue that fell from above the cabinet. It looks absolutely perfect. I can't even find the damage now. I can't be happier. Not only is he a really nice person, but he does beautiful work. Thank you Nestor!! read more

We made the unfortunate decision to install Piedrafina marble countertops in our new house. Really pretty, but I swear, if you look at the stuff wrong, it stains or gets etched. Nestor was referred to us by our builder's customer service rep, and we had him come out for an estimate. We expected a very expensive fix, but were pleasantly surprised at how reasonable the quote turned out to be. Nestor came with his father, and in a few hours, our countertops looked brand new. They got out all the stains and etchings and sealed everything. Nestor also gave us information on what cleaners to use to avoid any issues in the future. We couldn't be happier, highly recommend The Specialist! read more

If I could, I would give Nestor and his father 6/5 stars! They were excellent! We had a wide, long crack in our granite countertop by our sink. I had had some other company in to fix it @ 4 years ago, and they did a horrible job. Nestor and his dad came in, cleaned out the old polymer and sealed the crack properly with new polymer that matched the color of the countertop. It finally looks beautiful! Nestor was very timely in his response to my call and got us quote quickly. I would call The Specialist again without hesitation for any stone work we need done! read more

First note - I'm pretty sure the 1 bad review for this company is for the wrong contractor as the reviewer is WAAAYYYY out of the area of Reno/Carson, Nevada where Nestor works. Nestor and his father came to my home on time and let me know prior that he was on his way (no one seems to do this anymore - it's greatly appreciated to have a heads up). They did a professional cleaning of my travertine flooring and grout, filled in holes using a different product then I had been using that I had mixed results with (their epoxy product seems to be doing much better) and then honed down the floors to erase tile edges that were poking up (fixing a problem from the original tile install). He even made a suggestion to make an inlaid marble flooring medallion look even nicer. When they were finished the floors looked great and better than new. I even had another contractor come in a week later and mention that we had the nicest travertine flooring he's ever seen. I would not hesitate to use him again or recommend him to anyone. One of the few positive experiences with a contractor I've had during my remodel. Thanks Nestor! read more

We thought our bathroom countertop was ruined by vinegar etching. Oops! We contacted "The Specialist" and talked to Nestor Meneses, the owner and expert in stone restoration. He came out and restored our bathroom counter so it looks like brand new. We were very impressed and pleased with the result. We also had a small chip in our kitchen counter and Nestor took care of that for us in a few minutes too. I can't say enough positive things about Nestor and his miracle work. Countertop problem, call The Specialist! Patrick and Kelly Paul Carson City, NV read more

Nestor sealed our 11 year old granite today. He was prompt and very professional! He did an amazing job and even replaced the caulking that meets the backsplash. I would highly recommend his services. read more

Quality work for a decent price. Nestor and his father went above and beyond cleaning and regrouting our primary bathroom. He was on time, communicated well and for us into his schedule without question. Super professional and kind. read more

I have called this company twice leaving voice messages to call me and sent an email requesting they contact me regarding issues with the finish on my tile floor. They have yet to return my calls and emails. I guess they don't want my business. read more

Nestor was great. Professional, polite, communicated well about his arrival time and was reasonably priced. He did some extra grout work and didn't even charge me. Highly recommend. read more

I needed my granite kitchen countertops and travertine floors brought back to life. Nestor and Julio sure did a amazing job. My floors and counters look amazing. I'm very happy with the work as well their pricing beats others. They took their time to make sure it was done property. Highly recommend read more

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This company was recommended to us by the tile store where we bought our tile used in our home upgrade. Nestor was great, explained the whole process, was flexible in his schedule, used state of the art equipment and cleaning and restoration supplies. Results were outstanding. Would recommend with no reservations. Nestor also took the time to give us the information on the product used for cleaning and a schedule of when it should be done to maintain the results. Overall great experience. read more

The Specialist did an absolutely wonderful job with cleaning, polishing and refinishing all of my travertine floors, showers and granite countertops in my home. He is extremely skilled and everything he did turned out beautiful, beyond my expectations. I am more than satisfied. Well worth what he charged me. Very hard work! read more

Nestor was amazing! I called him to come and give me a quote and he got back to me really quickly and came out to do the job within a week . He refinished my limestone countertop and it looks incredible its much better then I imagined and you can tell he really takes pride in what he does. He made sure I was happy with the job and even took the time to send me a thank you letter in the mail, I will highly recommend him to all my friends and family and use him in the future if I need to! read more

It was great working with Nestor. He was super professional and did a great job refinishing and sealing our Marble countertop. Great Value! Will definitely work with The Specialist in the future! read more

Nestor responded to our request for an estimate quickly and in person, when other companies were unwilling and requested I send measurements and pictures instead. He provided the estimate describing exactly what he'd be doing and booked the project in a timely manner. When we had to reschedule he was cordial and worked us back into his schedule in a reasonable time when we were again ready. Unfortunately we were forced to cancel and he remained courteous and professional even going so far as to invite us to call him back when our situation allows us to get the work done. read more

We had old dirty white grout on our tile floor. Nestor came out and gave us a very reasonable bid on removing the old grout and re-grouting. He and Julio did a great job and their attention to detail, dust control, and overall professionalism was great. Highly recommend The Specialist read more

Don't hire this guy! Worst contractor we have ever hired. Needed a 6 inch self in Souter cut out. He took 6 hours to complete the job and did not clean up shower. What a mess he left! Took us 4 hours to remove dirt, dust and crap off shower door, tile and shower head, etc. cashed check immediately and refused to come back when we called. If you want to waste a day and clean up after a very small job, then he is your man. I recommend you stay as far away as you can! Only wish yelp had a zero rating! read more

I'm sure happy with the tile repair by this business. It's hard to see where the new tiles are. I had five cracked and damaged tiles in my 12 year old kitchen tile flooring. It was helpful that I had saved a bunch of the tiles from 12 years ago, but Nestor's results are great. I called and texted him some pictures and within a week it's all done. YAY! read more

The Specialist - Refinishing Services Near Me - Reno, Nevada

I am so happy with Nestor's work! I had some tiles fall off a small shower stall and none of the "big guys" would touch such a small job--they only do complete renovations, argh. But Nestor came over, said "no problem," and was back within a week to do the job. Turned out that one whole wall needed attention--looked like the thinset that had been applied did not do a proper job and the wall was in danger of coming down all at once. Nestor reused all of the tiles, got the job mostly done in one day, came back the next morning to finish up with grouting, and the shower stall is beautiful! Sorry for not attaching a photo, but the litter boxes are back in there and I really didn't want to have to remove them for the nth time. :) I definitely recommend Nestor, The Specialist. read more

The only thing special about this guy is the ability to sell himself. Nothing personal, but his work is totally amateur. He assured me he could repair a crack in our travertine entry...it actually looked worse when he was done so I had to hire another company to undo what he did. Not only was the color match terrible but he did nothing to smooth out the finish so it was totally visible in the light. This may not be his forte, he should have been honest. AND he was more expensive than the pros. Buyer beware! I can't get the before and after PICS to upload which totally backup this review. I'm happy to share them if you contact me. read more

DO NOT USE THIS BUSINESS! They were hired to seal the brand new natural stone tile and grout in my kitchen and entry way. It was supposed to take around 5 hours, but only took about 2. That should have been a red flag. After about 2 months the tile started looking bad, then stained. I was not able to get the stain clean. I would clean up any spills immediately, but the grout would stain. It didn't matter what I did. I called Mr Meneses and discussed it with him; he asked for some pictures and I sent them. It took a couple of weeks, but he finally got back to me. He asked if water pooled up in drops on the grout - no it never did. It would just spread and apparently get absorbed into the grout. That tells me it was not sealed properly. He assured me he would get back to me. After two weeks, I sent him a text. He responded that he was sick with covid, but would get together with me when he gets better. I gave him another month and texted again. No response. I waited a week, texted again, and one more time, no response. I do not believe this is a reputable company. They take your money, do not do what they were hired to do, and then leave you hanging. Judging from the other reviews, they used to be good. No more. Use this company at your own risk. read more

I'd been searching for someone to help sand/grid and seal my poured concrete countertops for months and finally heard about Nestor. Nestor was fantastic. He takes such pride in his work and cares about the finished product and the customers satisfaction. My countertops look brand new! I highly recommend him! read more

"The Specialist", performing stone restoration, sealing and refinishing did an outstanding job at our Truckee ( Martis Camp ) home. They were reasonably priced , reliable and professional in all regards . I'm very pleased that the people at The Rock Garden recommended them. read more

I highly recommend this company. Nestor (one of the owners) is a very nice guy. He is very polite and professional. He showed up on-time (which is very rare these days) and went through my house with me to get an understanding of what I wanted done. He cleaned, polished and sealed two marble vanities with travertine back splashes, cleaned and sealed two travertine showers, cleaned and sealed two travertine floors and one slate floor and they all came out beautiful! Afterwards there was no fuss or mess to contend with. Everything was exactly how it was before except more beautiful! I really like working with this company and will use them again in the future to maintain my marble and stone. read more

We initially posted a 5 star review when Nestor of The Specialist did the work in Decmeber 2016. to repair cracks, fill holes and recolor the grout in our travertine floors. The job cost $1700. But within a month , holes had re-opened. By June we were trying to sue him in Small Claims because the entire job had failed and he would not come to our home to review and repair his work. He dodged service and now we are out of pocket for the cost of the repair, the Smaill Claims filing and charges to have him served. We would give him a zero star rating if this was possible. We are so disappointed because we thought we had found an honest, skilled tradesman! read more

Our project started as a grout replacement of the kitchen counter-tops. Nestor and Luis were on time, very professional and very respectful of our home. They protected the cabinets and floors with plastic. The dust and mess was mitigated by vacuuming while removing the old grout. At the end of the day we had very little dust. We first expanded the project to restoring the slate floors in two bathrooms and a laundry room. We also had the tile in the Master Bath cleaned and sealed. Everything turned out great. "Sparks Tile and Stone" recommended "The Specialist" to us, which we are grateful. I would not hesitate to recommend "The Specialist" for any grout replacement, stone or tile restoration and sealing project. read more