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    The Source

    3.5 (2 reviews)
    Open 10:00 am - 9:00 pm

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    Henry's Camera - Front

    Henry's Camera

    (11 reviews)

    $$

    I'm extremely disappointed with the service at this location…read more In my 5 years of retail and management experience, I don't think I've ever seen an employee be so dismissive and uncaring as I have today at this location. For context, the store was empty when I walked in, and my first question was how many staff they had working, to which one of the employees (an Asian man), replied, "2". The other employee came out from the stock room a moment later and we casually chatted about a return I had, which the first employee reluctantly processed (reluctantly because I told him I didn't have a paper copy of my invoice, but I did have a digital copy, to which the first employee said "okay... this is going to be difficult". Alright... not a great start. The first employee then mentioned that they are between payment systems and it's currently "a mess". After processing the return, I showed the first employee my camera, which I had purchased yesterday at their downtown location. I said I had some questions about the basic operations, as I was coming from a Nikon system. The employee seemed somewhat helpful at first, but after asking him how to choose the focus area and mode on the camera, I asked him what an abbreviated function meant, and if he could explain it to me. After taking a deep breath the employee proceeded to tell me that they are understaffed and he has "other things to do", otherwise he would "get in trouble". I looked around, there was still nobody in the store, and the second employee was casually doing something on his computer. I told the first employee I was really not expecting this level of service. Especially since it didn't look busy at all in the store. There were no other customers and there were no calls coming in. I became obviously quite frustrated, telling them that in my years Of retail, I've never heard someone speak like that to a customer. I reiterated that I spent a great deal of money with them over the years, and have been very loyal to their brand. I stated that I didn't expect to get special treatment because of this, but that I did expect some level of service. The employee proceeded to tell me that if he has questions, he only has himself to ask. This basically felt like being told "go google it" which only serves to frustrate me even more. I'm not the kind of person to just up and walk away from a business I've otherwise had a good relationship ship with because of one bad apple. But I can tell you that as someone who was in management, If an employee of mine spoke like that to a customer, I'd be having a VERY serious chat with them about customer service. Service is always first. That doesn't mean the customer is always right. But if you don't have customers, you won't have products, you won't have a store, and most importantly you won't have a job. Take this review at face value, and take from it what you will. I personally won't be ending my relationship with Henry's, but I'll not be returning to this location again.

    Research for the product you wish to purchase, watch some youtube videos on product hacks and…read morewalking in here should be a breeze. This place can develop pictures right from your iPhone and they have a huge range of professional photography equipment or user friendly cameras for newbs like myself who want a great camera for personal use. Lighting, camera cases, memory card and some cool accessories I didn't even know existed can be experienced at this store. Sometimes the staff can get pushy on selling warranties but once you've done enough research on product quality and care, you're probably better off without it but this is just one person's opinion based on my experience ofcourse. Any water damage or crack/scratch to the lens is not even covered fully by any of their expensive warranties so you're best bet is to take good care of the camera, buy a lens protector and practice, practice at home with your new gadget before taking it out to the real world for a spin. A newer and better camera will be released down the road anyway decreasing the wear and tear of your current one overtime. It's a great investment and it's better to start with good habits. Also, don't be afraid to ask questions and do some price comparison. I normally go on Amazon and see if maybe the products/accessories I'm currently scouting for can get delivered right to my door in 2-3 business days with a cheaper price tag and in my case, that was what I did. I got an SD card $40 cheaper on Amazon than the ones they have in store of the same brand and the sales rep seemed irritated at first and thought I was shooting some BS until I showed him some evidently cold facts that my research paid off before purchase. All in all, pleasant experience at this store and conveniently close to home so this would be my go to place for anything picture perfect related.

    Tech Vision Electronics

    Tech Vision Electronics

    (1 review)

    Scarborough

    I'm not often impressed with retailers, but today I had the pleasure of meeting some of the most…read morehelpful and knowledgeable electronics experts I have ever met. They helped me with a digital antenna system, Iphone 10 service and RV security and dash cam needs. The pricing was far better than amazon and the pacific mall, on almost every item I checked. Their open box pricing on Tv's needs to be your last stop in your search. Keep me posted on your thoughts of this hidden Toronto gem. The store is pretty large and has an incredible selection of products, so take your time and know your prices - these guys are serious about not being price beaten. I asked Muhammad, one of the key electronics expert behind the main counter to give me a list of what are all the items they provide. Here is a list: TVs, TV wall mounts, TV Antennas, all kinds of cables and accessories, computers, laptops and accessories, Server Racks, cabinets and accessories, Patch Panels, Patch Cords, Bulk Cables, Home and Car Audio Speakers, speaker cables, XLR cables, Car Audio Amplifier kits and Accessories, CCTV cameras and accessories, Home Electronics, Home Phones, Cell phones and accessories, Voltage converters, Voltage inverters, LED Strip Lights, connectors etc

    From the owner: Tech Vision Electronics is a retailer and wholeseller of Electronics & accessories which includes…read moreComputers ,Cellphones, Tablets, Tvs, Home electronics, TV Mounts ,Bulk cables ,Server Cabinets, Car Audio, Amplifiers Ceiling Speakers, Voltage Transformers and much more.We carry wide warranty of installers / contractors suppliers for all Electronics needs. We open 7 days a week to server you better and located in the heart of Scarborough.

    The Source - electronics - Updated May 2026

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