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    The Soda Shack

    3.0 (1 review)
    Closed 7:00 am - 4:00 pm

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    10 months ago

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    Potbelly Sandwich Shop

    Potbelly Sandwich Shop

    3.6(11 reviews)
    66.0 mi

    I came in good spirits. I tried to engage the man and woman in the store and was greeted with short…read morehellos and stares. Ummmm...ok. I ordered my sandwich and got it without incident.....Until....... The cup of soup I ordered they didn't have enough of, so the guy said he needed to get more. I said I would wait with no problem. Seconds later he bought me out soup that I swear he added water to! It was broccoli and cheddar water! There was zero flavor and crackers didn't thicken it up! The sandwich was good. The manager did correct the issue, but overall, not a great first impression.

    I have ordered delivery from the Downtown location before but this was my first time visiting any…read morelocation in person. It's very cool on the inside with vintage and Indiana-themed decor, tin ceilings, and, of course, a potbelly stove. The staff were friendly. But brother and I were very confused about the ordering process. There wasn't a lot of directional signage showing where to start and each step of the process. I watched a few other customers go through and they didn't seem like they had a problem so maybe it was just us. Next time I would probably just order online and pick it up so I could avoid the in-person ordering process altogether. I had the turkey sandwich and it was pretty good. I would say definitely a step up from your typical sub sandwich chain in terms of flavor and toppings options. I tried the chili mac as well. The chili is definitely à la Wendy's but I enjoyed it. The mac and cheese was good as well. I'd probably get either on its own but not together again. I also tried the Potbelly/Zapp's collab chips, the Hot Pepper flavor. They were good but are definitely not for everyone. When I visited, most of their fountain soda options were out of order so I settled on a no sugar added Pineapple Passionfruit juice/soda which was actually pretty good. We'll definitely be back - especially to try out their milkshakes!

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    The Soda Shack - coffee - Updated May 2026

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