Customer service is at an all time low. I quit going to Kitanda because they are only focused on…read moremoney but thought I would try again today. I ordered a hot tea with honey and went back to ask for more honey because I didn't taste any. I was told I would have to pay for honey from the person who took my order originally. I said I already paid for honey and she said yes I know. So, they are charging for additional added honey when there was no honey to taste. Now they give one bag of tea regardless of size ordered and charge for ore bags and anything added. Why is the owner and management of this coffee shop so concerned with their employee conversations, culture when they have little regard and very little attention to customer experience and satisfaction. Months ago, the district manager made sure to tell employees to not allow me to split my two bags of tea into two orders because I wasn't paying for the added honey. Seriously?!?!! When I used to spend $30 a day every day they want to give yet another reason to not give them business. Ugghhh! Customers are numbers and not people. Point made over and over now. I guess I am a very slow learner or hoped for better.

We were in the area so I decided to grab some food for our kids…read more The place is pretty spacious and there was plenty of room for dine in. Service was ok. The people were nice but the knowledge of the cashier could be better. I asked what was in the avocado smoothie and he said "milk and avocado". So I asked what would make it sweet since that doesn't sound like it would be sweet at all, and he said that it's just those two ingredients. I ordered it and then I went to the self service kiosk and saw that it came with condensed milk as well... I ended up asking the lady to switch it to honey instead which they did. The smoothie was ok, it was a little too liquidy for it to be a smoothie in my opinion but my kids love it so it's all good. I also got some mini chicken cones and that was standard. Price was a little high imo. The size of the smoothie was small for $9. Overall, it was ok, nothing special.

Cute little restaurant right across from Juanita Beach!…read moreWe've been here a couple of times, usually after dropping off my little one at school. It's always quiet inside, which makes it a perfect spot to sit, relax, and enjoy breakfast. The servers are genuinely friendly and easy to talk to. We love their veggie sandwich -- it's loaded with roasted vegetables and hummus, and you can really taste the freshness. My husband tried the beet sandwich and enjoyed it as well. The only thing I'd say is that the bread can be a bit on the dry side. I'm also a big fan of their coffee! Overall, it's a lovely place to unwind and have a peaceful breakfast. Highly recommend if you're in the area!

We came around 1:30 PM on a Friday. The restaurant was…read moredecorated cutely. We ordered the soup of the day, which was green lentil--it was delicious. I ordered the Veggie and Hummus Sandwich. Based on my current body condition, I couldn't eat anything cold, so I confirmed with the counter that this dish was not cold before ordering. However, after I paid for the order, they told me the hummus was frozen, so I had to choose an alternative option, and I went with avocado instead. There were free water bottles on the tables for self-service; you just needed to ask for a cup at the counter. We had to bus our own table by putting the finished plates onto the trays. Parking was easy, as there was a parking lot in the back.

I felt that I should leave a review of my 'office.'…read more I come here once a week to work on my grading, planning, and studies. The crew is always friendly, and I love their breakfast sandwiches and coffee. They have a great outdoor seating area, spacious upstairs seating, a two-window (!) drive-through, and excellent wifi (hence the office comment). As a small-town bonus, Sandy's fits in with Ixtapa and Pete's in terms of serving as the community meeting spot in Carnation.

Visited for the sunflower festival and stopped in for a coffee…read more One coffee was made correctly The other not But didn't notice it until we had drove away. Friendly staff People outside gathered. Would try it again but disappointed that coffee was made incorrectly.

A good working space with delicious food and smoothies! Service is decent…read more Always enjoy taking a seat here and doing some work. The chairs are a bit uncomfortable but they work fine.

You have to come and get the steak burrito (with crispy potato!) and fluffy egg omelette. Looking…read morefor something filling and more refreshing? Can't miss with their Acai bowls! Side notes: the chicken sausage sandwich kind of tastes like pizza. Fun! Not into smoothies generally myself (esp at $14-16 a pop), but I've tried a couple and they have an interesting assortment chock full of good ingredients.

All right, so this summer with the onset of hot weather, I became an avid regular of Kitanda. And…read morehere's how to have the perfect 5 star experience: get an Energy Blast Acai Bowl and if they have them on the counter, snag a Paraibuna banana candy, too. Their acai is just perfect level of sweetness, but I've seen some variation in the texture from extremely thick to a bit runnier. They are super generous with the amount of peanut butter, which is super nutty and fragrant. Also hard to find a place that throws in Brazil nuts as well. I think at one point I came 3x in one week during the heat wave and getting this as a little pick me up is just undefeated. They also had some seasonal drinks the past few months and their dragonfruit smoothie is a bit on the sweeter side, but you can definitely taste the pitaya! Parking is easy and I've never seen too large of a line, but service isn't the fastest if you're in a rush. No bathroom from what I can tell, but plenty of seating to try your snacks immediately.

Good joint. They have some interesting ethnic foods, good coffee and a little marketplace thats…read moreco-located. Its a vibe of its own. The staff is okay. Theyre not overly friendly or anything but they're also not rude. I had their superhero smoothie (acai banana and protein). Pretty good. The other thing worth noting is this business is definitely supported by a community of custom3rs which is heartwarming to see.

The fish is over seasoned and salted and was difficult to eat. Not sure if it was someone's first…read moretime making the seasoning for the shoyu salmon and the tuna but it tasted like someone just dumped soy sauce all over them both. It was probably one of the most disappointing poke bowls I've had and so I don't plan on returning. Service was fine, restaurant is clean and offers self service water. Offers both indoor and outdoor seating. Good for small parties due to limited indoor seating.

We ordered two bowls on ubereats and they completely got it wrong for both bowls! There's tons of…read morechilli powder on top of both bowl. One of the bowl is spicy tuna and the other is a Build-Your-Own-Bowl. We didn't select any chilli powder or spicy seasoning. It's absolutely ridiculous that they got both of them wrong. It's not only a flavor issue, but also a safety concern. We know there is some chili in the marinade, but the excessive chilli powder is definitely not right for what they shown in the menu (see the last photo of their menu photo). Besides, the preparation is super slow. We arrived to pick up 30mins after placing the order, way after Ubereats shows the order should be ready. However we still had to wait more than 10mins at the counter. UPDATE: I also left an review on Google map, and the owner replied with their excuse blaming customer not understanding the ingredients. I have ordered exact same item before and know what I'm ordering. I certainly know that the spicy tuna has some chili in the marinade/sauce, but not the EXCESSIVE chilli powder on the top! And for the BYOB, I have ordered exactly same options previously, and there was no such EXCESSIVE chilli powder. I also called their number multiple times before posting the review but no one answered. I also left a voice mail and spelled my phone number, so if they really wanted to make it right, there were lots of ways to contact me. Unfortunately they didn't. They just blamed customer not understanding the ingredients, instead of admitting their mistake. That's ridiculous. Such a disaster response and absolutely no ownership/customer service! We used to eat here a couple of times a month, but will never go there again, and would spread the words to people I know.

What an absolute hidden gem…read more Ever since my wife was diagnosed with celiac, I have been completely devastated by our food options. It felt like every restaurant was either "gluten free" in name only or served food that tasted like flavored cardboard. We wandered in here on a whim after staying at Salish Lodge and I am so thankful we did. The staff was incredibly friendly and made us feel welcome right away. Then the food came out and I have not stopped thinking about it since. My mom was so impressed she went home and bought a juicer. I wish I was exaggerating. They even offered us a sampler so we could try everything. At the time I politely declined. That was one of the worst decisions I made on this trip. I was fully expecting the treats to be pretty good for gluten free. Instead they were just flat out incredible. Honestly, I liked several of them more than the gluten packed versions I have been eating my entire life. Do yall ship?? If you have celiac, stop reading this review and go. If you do not have celiac, go anyway. This place completely changed the way I look at gluten free food. Super cute inside too.

Have been here a few times now - it's a small spot but it has a very clean and nice vibe to it. It…read moreis a bit pricey but everything is GF and their ingredients seem to sourced very thoughtfully which is appreciated. The smoothies and acai bowls are a good portion size and taste very natural and are not that sweet. That being said, I got apples slices as my side during my most recent visit and was kinda surprised they chose to include slices that were already spoiled with noticeable holes, hopefully that was a one off though.

This was my first time visiting and came here to try their breakfast. My boyfriend called ahead of…read moretime to make sure they were open since it was on Memorial Day. After waiting in line we were up next, the cashier said they were no longer serving breakfast, it was 11:02 by the time it was our turn to order. Leaving this review since it was a poor customer experience to not have been told when we called about the breakfast hours and not been served when we were in line before they stopped breakfast. That being said the establishment is nice and cozy, the staff were friendly, and they seemed to have a good selection on their menu.

Stopped in here for breakfast this past weekend…read more I enjoyed my quiche and salad. Not sure why there was a small blob/smear of tomato paste on top of the quiche. It didn't enhance the flavor, so I scraped it off. He ordered the breakfast platter and said it was okay. The potatoes with mama lil's peppers were great. The eggs tasted like powdered eggs, tho. Our drinks and the banana bread we got were all good. I'd go back!