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    Recommended Reviews - The Smile Team

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    Durham Oral Surgery

    Durham Oral Surgery

    3.4(5 reviews)
    11.5 km

    Durham Oral Surgeons is probably the most fortunate thing that could come out of having to have…read moreyour wisdom teeth extracted. I was referred here by my friend, who happens to be a general surgeont o Dr. Chi-Chia Tai. There are a team of oral surgeons working here and their supporting staff definitely play leading roles in the overall experience at Durham Oral Surgery. The office itself is tucked away on a side street next to a Ford dealership and is an antique home conversion. They were extremely organized. When I checked in, they knew exactly who I was, and ticked me off their roster. I was scheduled in for a 9:45AM. It took me about 5 minutes to fill out a form (as I had never been before), and within 5 minutes I was whisked away for an x-ray. Make sure you take all jewellery from the neck up off (I forgot to take off my earings! Oops!) After that, the ladies processed my insurance claim. I am so glad I have group health benefits. Can you believe that wisdom teeth extraction (1 side = 2 teeth) comes in at a hefty price tag of $1000+ dollars?! Shortly after I was asked to watch an informative video regarding wisdom teeth extraction, and then Dr. Tai appeared. He was very informative, and easy to understand. He explained what he suggested, and asked me if I had any questions. Shortfly after the consultation, the nurse took me into the operating room. I underwent general anesthetics, and the surgery went painlessly. Sooner than I knew it, I was waking up and escorted to the waiting room where I was given instructions about the next few days and what to expect and to give you the date of your follow-up appointment. The nurse walks you straight out to your car (of course, William T was nice enough to take me as you cannot drive after surgery). The service doesn't end there. The day after surgery, you will receive a check-up phone call just to see how you are doing. I have worked in the medical field before, and the biggest guffaw about surgery is usually that there is no after-care. Most surgeons just want to do the operating, and then be rid of you. They also called me this morning to remind/confirm my follow-up appointment. I would definitely recommend going to Durham Oral Surgery to anyone who has to get their wisdom teeth removed.

    Had to get a cracked tooth extracted and was referred here. Saw Dr Pritchett and she was excellent…read more No pain, no complications and made sure to give thorough instructions to avoid issues in the 2 days following. Staff was friendly and office was clean and welcoming.

    Toronto East Maxillofacial Surgery - Me in the operating room waiting for the procedure to start.

    Toronto East Maxillofacial Surgery

    5.0(4 reviews)
    12.7 kmThe Danforth

    I was hesitant with removing my wisdom teeth, as anyone will be! But the staff and my doctor has…read morebeen very professional and kind throughout the whole process, it helped calm my nerves. The operation was pretty quick, I was done in about 15 minutes for removing the teeth on my left side! And the recovery was pretty smooth. Highly recommend getting your wisdom teeth removed here!

    I was able to book an urgent wisdom tooth extraction with them even w/o referral. They contacted…read morethe previous dentist I saw that told me to do extraction and was able to pull my record. Great customer service, even over the phone they are so informative and caring. They booked me in the next few days after learning my condition, and they even had the doctor come in earlier than their operation time just to squeeze me in. As you can imagine, I was super nervous and in general very anxious with anything dental/surgery related. But, Dr Kanaan and the nurse walked me through the process and made me feel comfortable. The procedure started with check ins (questions) and then a 360 Xray (which is by far the smoothest dental X-ray I've ever experienced). Then Dr Kanaan came in and did a consultation, explained to me the whole process and the options for anesthesia. I chose IV anesthesia and they walked me through the steps how it will happen. They gave me laughing gas to calm my nerves then inserted the IV where the anesthesia went in. All the staff were very nice and caring throughout the whole process. The last thing I remember was I Dr Kanaan putting a dental pillow inside my mouth, and then I got woken up by the nurse with my gauze already on. It felt like I just closed my eyes and when I opened them up, the deed is done. After the procedure they helped me walked around the room to get a feel of my surroundings. Asked me a couple of random questions to check my consciousness and then explained to me and my partner the process of after care. They don't cover insurance payment but they do send the paperwork and claim for you. I ended up paying $1000 including everything but it's totally worth it! The service is 10/10 and they also sent me the X-ray copies right after. It was overall a great experience! You could totally trust them with any extractions in the future. I highly recommend!

    John Gay, DDS

    John Gay, DDS

    2.8(4 reviews)
    2.5 kmScarborough

    This guy- John Gay literally attacked me b/c he didnt like my attitude. I admit I was a pissy…read morepatient that day but my behaviour in no way warranted physicality. He shoved and pushed me with this chest b/c he and tall asst are terrible at their jobs, rude and do not like receiving the same attitude they greet the people they are supposed to be helping. I complained to the College of Dentistry to which he used a lawyer to speak and lie for him saying I was looking for drugs and threatening violence. If you can avoid this man and his lacky they are not worth your health being at risk and do not deserve ANYONES money. Its too bad people like this end up getting to do what they want.This man abused the power position he is lucky enough to have been given.

    "The one with the laughing gas."…read more The Good: Very nice and professional surgeon who was thorough in his explanation of the procedure and the recovery process; surgery was done very quickly and recovery only took 4 days; didn't have to take any pain pills that were given to me as a precaution; painless! The Bad: Had to wait about 20 minutes to get into the surgical room and then had to wait another 20 for the surgeon to wrap up his previous appointment (although you can't really blame him, apparently the previous patient was late) Overview: I had to take out one wisdom tooth (yes, I'm lucky!) on my bottom right jaw. My appointment was July 15. Dr Gay was very thorough in analyzing my x-ray and explaining to me what had to be done and why. He then went over the choice of anesthetics and offered me to choose. I went with all three (Nitrous Oxide aka "Laughing Gas" + IV + Freezing). The procedure went flawlessly with me passing out right after he gave me the IV (right before he gave me the IV I was given the gas with N2O to help me "loosen up"). I then woke up to have someone stick a gauze in my jaw and have me bite down. The nurse then guided me over to the rest room where I lay down on a bed with a blanket over me while I recovered from the effects of the IV (felt a little light-headed but that was expected). She handed over a kit with gauze, a syringe and more reading material on the recovery process to my brother and went over the do's and don'ts in detail. She then scheduled a follow-up checkup the following week, where she'd also go over what was going to be done with that plastic syringe she provided in the kit. The freezing numbed the inside of my mouth completely and I felt no pain. Bleeding stopped after 3 hrs or so and I didn't need the gauze anymore. For the next two days there was a bit of swelling with the most two days after but it was overall painless! Had to take anti-biotics that he gave me though (3 pills a day of Novamoxin until the bottle was completely done). Didn't have to take any of the Tylenol 3 he prescribed, so I guess he must have done a pretty decent job. Had to eat congee for about a week though. After about 4 days, I was OK to go back to work and the swelling was completely gone. I still couldn't open my jaw all the way though, but that was expected as it was a little sore still. Went back the following Wednesday for the courtesy appointment. This time, a nurse invited me to a room where she went over how the syringe is used with salt-water to clear food out of the wound. Didn't hurt as she went through the demonstration (actually felt refreshing) and after that I tried it out and that was it. It's been about 3 weeks now and I'm back to my normal eating habits completely. My jaw's fine now and I'm really thankful I had a good doctor (heard horror stories of some people that took a lot longer). If you're looking for a highly professional dentist with a quick recovery process, give Dr Gay a try! [Extra/Helpful Tips] If you're parking downstairs in the parking lot be aware that there's a 2 hr limit! There are some random local restaurants and a Shoppers Drug Mart in the same plaza so your friend/family member that came with you can wait around until you're done (you're not allowed to drive home afterward and probably shouldn't anyway). It's just after Lawrence on the east side of McCowan - turn into the Shoppers Drug Mart and walk towards Lawrence. It's right before the TD bank, on the second floor. - Simon

    The Smile Team - generaldentistry - Updated May 2026

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