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    The Smile Mission

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

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    1 month ago

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    Orlando Dental Group - Cozy warm blanket during the procedure

    Orlando Dental Group

    4.3(12 reviews)
    0.9 mi

    Absolutely the worst experience I've ever received from a dentist office…read more I will first start that, I was excited to go. I purchased zoom teeth whitening from Groupon, I read reviews, and I even went in for a consultant. The doctor was pleasant and focused on care and comfort for his patients. It's his staff that is unprofessional and needs training to meet the needs of their staff. I had a follow up appointment 3 weeks after, and unfortunately because of their incompetence they canceled my appointment without reaching out to the correct number. I make it to my appointment on time, and the receptionist shared she called me and couldn't leave a voicemail, and sent text messages. I shared that's strange because I haven't received any since the last time I was there in mid December. I asked if she can call the number on file, she calls the wrong number (there were two numbers strangely on file- only 1 number different from both phone numbers on file). Which I'd think due diligence would be calling both numbers if one number doesn't even allow you to leave a message. She proceeds to argue with me, and share that's it's not their fault and that unfortunately I do not have an appointment anymore when I waited 3 weeks prior to vacation for this appointment. I will take accountability, maybe I shouldn't have purchased the zoom whitening on Groupon and stayed loyal to my primary dentist. So disappointing and never again. I do like the doctor but based on their staff, I highly do not recommend!!

    Orlando Dental Group's staff have been working with my family for over a decade. They offer…read moreincredible care, pricing, and services with the most updated technology. They've done quite a bit of painting and renovating since I had been there before the pandemic, but the dentist is just as wonderful as ever. His team is friendly and fast, and I honestly don't remember check-up's or cavities being as easy to deal with as they are today. I didn't feel any soreness after either of my visits this year. While my old orthodontist had wanted to charge me $600 for two retainers, I paid the same amount here for six! This dental office is close to a lot, but the location itself is on a quiet back road with plenty of private patient parking. Definitely give this place a try! You won't be disappointed.

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    Orlando Dental Group
    Orlando Dental Group - Orlando Dental Group

    Orlando Dental Group

    Orlando Dental Group - My new custom permanent crown!

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    My new custom permanent crown!

    Lancaster Dental

    Lancaster Dental

    3.4(5 reviews)
    3.2 miSouth Orange Blossom Trail / OBT

    Don't get me wrong Dr. Chavez knows his stuff! But his office staff are rude and unsympathetic. If…read moreyou go here, you might want to check your billing statement. I was charged for a service it wasn't performed. And stupid me. I went back again. But I've moved on. I feel like the receptionist doesn't wanna smile at anybody because she's always wearing a mask. Whatever the case maybe as a dental office you would expect people to smile at you when you enter certainly not the case here.

    I have been coming here for over a year. Yes they may not have the most updated equipment but do…read moreyou know how hard it is to find a dentist that genuinely cares for your health. I was also amazed during my first appointment when they informed me the price of my service prior to me agreeing to go through with the service. I have never once felt pressured to go through with any services, and they have always let me know how much it would end up costing me. As for Dr. Chavez, he's personally the best dentist I have had, and I always look forward to my dental appointments because I know I have a dentist who cares. The office ladies are wonderful as well, I once had an emergency with a wisdom tooth that needed to be extracted urgently as I was about to go on vacation and they were able to take me in same day. More recently, I'm ashamed to say, but I was running late for my appointment and I was so grateful that they still took me in. I also want to mention that (at least with my insurance) I believe their prices to be fair and they do not break the bank.

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    Lancaster Dental
    Lancaster Dental

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    Bright Smile Dental

    Bright Smile Dental

    3.0(10 reviews)
    1.6 miSouth Orange Blossom Trail / OBT

    I had to select a new dentist this year due to changing insurance and selected one close to where I…read morelive. I sent a request for an appointment online and was contacted to set up one. After being advised this was the Oviedo location, I told the staff member I needed South Orlando. She sent a message to the scheduler for that location to contact me. I called a few days later and spoke to the same person, who stated she would leave another message. After not receiving a call, I called and left a message at the South Orlando location. This was last week, and today I received a message to confirm my appointment for this Saturday. I advised the caller I responded to the text message to cancel the appointment in Oviedo, as the lady at Oviedo told me she was canceling it. If they can not return messages to set up an appointment, nor maintain their records, I would be leery of having them work on my mouth. Beware of this business.

    I came here for my sons first cleaning appointment at 1 1/2 and it went wonderfully. They have a…read moredentist that specializes in pediatric care. We came in and they actually know who we were and greeted us with a warm welcome. They gave us paperwork and then immediately walked us back with no wait. The hygienist was so sweet and tried to make the experience as seamless as possible. He wasn't handling it well but she did everything she could to make it better. She cleaned his teeth and showed me how to properly floss. The Dentist came in and he checked my sons teeth and was also very friendly. Overall very nice office with very professional staff.

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    Bright Smile Dental - Text message to confirm appointment and my cancellation message from 1/24/22.

    Text message to confirm appointment and my cancellation message from 1/24/22.

    Bright Smile Dental - The front of the dental office

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    The front of the dental office

    The Smile Mission - cosmeticdentists - Updated May 2026

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