Top notch customer service!…read more Bryce was awesome. He helped me with my tire purchase/service and afterwards saw me browsing gear. He was very in depth with his explanation of different ratings on each types of gear. You can tell he's very experienced with riding. I'm not sure if he's a manager, but if not, he needs a promotion Miguel at the front was outstanding as well. After my payment, he researched an oil filter for my bike. He had to do a little extra digging but found a good value for my KLR. Great customer skills They both went out of their way to make sure my questions were answered thoroughly about my products and services before purchase. I really appreciated their time. Highly recommend Cycle Gear!

Although I had to wait quite awhile for assistance the help I received from Olivia (Liv) with…read moregetting a helmet was outstanding. After searching online first I drove down to this location although I'm 10 min away from San Marcos location because they had a bigger selection. I had a helmet in mind but once I got to the store I saw sooooo many other options. Liv was extremely knowledgeable about fit and helmet integrity which heavily influenced my purchase. Because my size was not in stock I was provided the option to have my helmet shipped to my home at no additional charge. It arrived within a week. The store also offers a wide selection of almost every riding product for all types of riders. I understand the challenge to staff for varying customer volume but I docked 1 star due to a long wait (I wasn't even acknowledged for at least 20 min) especially after coming from San Marcos. Just give yourself time if you will need personal assistance.

I preface this by saying that I hardly ever write a review. But this was above and beyond when it…read morecomes to customer service! I was desperate to get hold of some parts for my shoes and most places were out of stock. I called Motonation because they are a Sidi dealer but I wasn't optimistic of my chances. Naima answered the phone and was very helpful. She was knowledgeable and friendly. One of the things that blew me away was that she followed up to resolve my issue!! Overall friendly, knowledgeable and customer oriented service!! Happy customer! Thank you so much Naima!!

This past week, I called Motonation/Ciclistica America for customer assistance with a pair of Sidi…read moreErgo 2 Carbon shoes that I've had for over ten years. Was unable to find a much needed part anywhere. Ended up speaking with Morgan Tupper in Customer Service and she was TRULY exceptional! Morgan had the part I needed in her spare parts inventory and sent it out immediately. She couldn't have been more pleasant. Can't thank you guys enough!! My Sidi shoes are again ready for my next road ride...

This awesome motorcycle shop is the best I have ever been to. From buying the bike to having them…read moreservice it has been exceptional every time I choose to have service or a modification. Melo, Mark and Ryan know their business and definitely provide excellent customer service. I have total confidence that my bike has been professionally cared for and is in tiptop shape once the mechanics have done their magic. Thank you so much for taking great care of my bike.

Have been taking an older (early 00's) Goldwing here for a few years for service but was recently…read moreinformed they no longer want to work on it due to its age. This was quite a surprise as I've never had issues in the past. They did indicate that if I was unsuccessful finding anyone else to do the oil change (and tires), they could, maybe, work me in in a few weeks. That certainly encouraged me to find a new shop which I was finally able to do (there is a challenge in San Diego finding a shop that will work on Goldwings of any age). I had been planning on upgrading to a new Goldwing this year but I'll find a different dealer for that moving forward.

I can't say enough good things about this place! They went above and beyond with my helmet and…read moreglove purchase. In particular: - Colin, whose enthusiastic and jovial energy make it a joy to be a returning customer - Johnny, whose competence and professionalism vastly exceed his pay grade and age You won't regret paying them a visit!

I have been going to this location for years now and customer service has gone down hill every…read morevisit. This last time I went in I was looking to purchase a new helmet and Bluetooth system. After standing in front of the helmets for 15 minutes uses, never being greeted while one employee sat there going through his phone and the other 2 just talking to each other. I walked up and asked about the helmet I wanted. One guy looked it up and said it was not available. He asked me to hold on while he went to help another employee in the back. 10 minuets pass and I still am not helped. Finally I left. I went online to see who I could speak to about the lack of customer support. I received a email from a nice young lady who said she would pass the complaint to the district manager and I would receive a call from him. Been almost a month now and no call. I will never shop Cycle Gear for anything again. Customer service is non existent and the youn guy they have working at this location are more involved on their phones or talking to each other.

Performance Choppers are masters of their craft! Mikey is amazing and gets every ounce of your…read morebike. They are professional, communicating every step of the way. Don't tell them, but I would have paid more for what I got. First stop for performance hear on out. If you want to get the most out of your bike and/or build, Performance Choppers is all you need.

Veteran owned and operated, that goes a long way in my book. Performance Choppers will be the ONLY…read moreplace I'll be taking my Street Glide from this day forward. My Street Glide went into limp mode (What's that? Believe me, it's not fun) and other shops couldn't seem to figure it out. Performance had my bike on the lift and diagnosed in less than 24 hours. The only real delay was getting the correct parts from the east coast. Start to finish, 2 weeks of my bike at their place. While others had the bike for months. Finally, the best part, very reasonable pricing. Skip the local Harley shop in El Cajon and take your scoot here.

I don't know where to begin. If you're in need of a new helmet, definitely check these guys out…read more I purchased a helmet online for a killer deal. However, when it came it did not fit well. I called and asked about returns and they told me I could mail it back or return to the shop. When I purchased, I didn't realize how local they are! I'm in Elsinore so it was just a short drive. I decided to trade up and get a full face helmet. The gloss black lane splitter was pretty pricey but the guy behind the counter (wish I got his name) said they had other colors on the close out special. He pulled up this storm gray helmet and I instantly loved it! He made sure the fit was perfect for me and it was actually the same as my previous Bell qualifier. They even refunded my shipping cost. This was a no hassle return and exchange but the customer service was really top notch. Can't wait to check out their booth at Born Free.

This place is incredible. Friendly and very knowledgeable staff. Amazing location. Very cool set up…read morewith all of the stuff on the site. Was very excited to to find out I was so close to Biltwell's HQ

A great place for motorcycle gear!…read more After destroying the laces on my motorcycle shoes and ultimately throwing them out, I've been riding with a pair of slip-on Vans. Not long after doing so I decided it was time to buy another pair. Lazy, and not looking to drive too far from home, I came across this place on Yelp. I never would have guessed that there was a place close to me other than Cycle Gear. Immediately I rode over and arrived maybe 30 minutes before their closing time. It wasn't hard to find the place at all. I walked in and was greeted by Bryan, who showed me around and help me find what I was looking for. They have a good amount of protective gear available such as helmets, gloves, shoes, Kevlar jeans, and boots. They also have Quad Lock products and other motorcycle related things for sale. Prices on their website don't reflect the discounted price that this store sells gear at. Customer service was excellent, Bryan helped me and did not try to upsell me anything. Very cool dude. Parking wasn't hard to find as I arrived when most of the neighboring businesses are closed (I'm assuming). Plenty of spots in the front. I recommend this place to current and future riders!

If I could give 0 stars, I would. I bought a helmet from them and the order was never fulfilled. I…read morecalled multiple times (during business hours), left multiple messages, both via phone and email and even when to the extent of messaging them on instagram about my order. Absolutely no communication from them which is NOT how you run a business. If you read this, please be careful when ordering online from this business. I advise you to order from somewhere else.

I had just moved to San Diego and read great reviews for a shop down the street but when I go there…read morethey were out of space so I drove home and saw Clairemont on the corner and stopped in. They aren't very friendly like people have said but I'm more concerned with getting my bike tire replaced than pleasantries. I have loved my past cycle shops even when the guys were gruff. It's about the work first and foremost. Cut to a year later and I have found a great shop recommended by co-worker and I ask them why my rear tire only lasted 800 miles of very light commuting? It had metal bands showing! Turns out It was the wrong tire for my bike and was designed for smaller lighter bikes not my bigger touring bike. The load index matters more than you think! I think they sold me what they had on their shelf. I suppose its on me to know my load index but I can now say my new shop would make sure I got the correct tire because they are purist they would even go so far to tell me no If I showed up with wrong tire because they care most about doing quality work. Come to think of it I'm pretty sure they covered their butt's when they sold it to me saying something like "This is a sport tire and wont last as long", NO this tire is not rated for my bike and is a very bad idea. Prices were fair and work was done in reasonable time. So not a bad shop, but I want something more. And to reviews that say they have a great inventory, very suspicious those are real. They have NO inventory at all I remember like 10 tires on the wall, that should have been a warning.

Above and beyond service from spark plugs to tires Jamie…read moredoes it right. I've always been pleased how hard he works to earn his customers business. Jon

No longer an RC Car hobby store. Now they seem to just work on ATVs…read more I guess not much money in RC anymore.

Had Harrison install a Baja Designs Onx6+ 50" light bar on my CanAm X3. Man it looked like they did…read morea good job. Had good attention to detail so I thought based on the zip tie spacing on the wiring. Fast forward two months. night ride in glamis was going good until it wasn't and I lost my lighting... Come home and start to look at the wiring. Pull the fuse and relay. both were melted and that fuse blowing saved my 60 grand X3 from being the next car to burn down in glamis! Come to find out they used a wiring harness designed for the squadron sports!!! Very Very Frustrating and Dangerous! What a Fu**ing Joke! From what I been told his he has a reputation to do this! Be careful going here. I'm definitely done with them! Posted the picture of fuse and wiring below