Had brake work done and was completely satisfied. Friendly staff. Will look forward to using them…read morein the future.

I have been taking my cars to Joe for close to ten years., I was refered to him by two different…read morefriends and I am very grateful for their referral. Lori at the desk always greets you with a friendly smile. The work on the car is always thorough. The prices are fair and transparent. Should you wait while they work on your car you will be confortable in a very pleasant room with the coolest aquarium in Maine!!

Local Customer. 5 years with Neils. over 12K in repairs…read more Had a quote 90 days ago for 561. Today the quote is 1200. When I pressed them on it they said the quote went down? I'd eat the cost because they do good work. But..... ... there's a 4-6 week waiting period for a 4-6 hour job for a loyal customer??? Neil, could've been my hero. I really need this. You have NO IDEA the positive effect you could have had on my life and current struggles. I hope 100% of everyone in the next 6 weeks shows up for their scheduled. I truly do. I will not be back. When you have to trim staff home this winter, think of me. And if you're so in demand, expand hours. Thank you for all the work you've done for me. No one ONCE even said the words 'let me see what I can do' to at least pantomime they give a crap. Signed, Lost Customer

I broke down in Maine 2 summers ago. Overheated. Had my BMW…read moretowed to Neil's as it was suggested by another shop I'd called. They were supposedly the next best thing to an actual BMW dealership. I left the car with them and got home to Vermont. The following Monday they called and said it was repaired. Needed a water pump, thermostat oil cooler and gasket and oil change. First they used a non compliant coolant for my car. Second they stripped my radiator drain plug. When I contacted them they threw up hands and forwarded me to NAPA part warranty. Which has limited partners in Vermont. Now the water pump the put in has failed. Looking back on the $2700 I paid for this I am pretty disgusted. Knowing this is dealership prices or higher. This is probably 700 more than should have been charged.

I stopped in because I had a low tire. They brought me right in and found i had a screw in my tire…read more The fixed it for a very fair price and I was out in 15 min. Thank you all!

Really great services! I got my car checked there and they were timely and efficient. Reccomend…read moreusing them!

Was very dishonest to me he was supposed to change my car's serpentine belt, do an alignment and…read morebalance he just took my car it stayed there and he did nothing because I bought the car from a dealer which is affiliated with him and the car was still in the warranty period my car still needs a balance and alignment and I did change the serpentine belt myself. Stay away from this shady place.

Picked up a mail in a tire while visiting Kennebunk. Paulin's helped me out first thing in the…read moremorning on a Wednesday. Friendly and fast service. I highly recommend this shop.

Love the service and love the employees they are awesome and make sure the job gets done and done…read moreright I highly recommend them

My husband and I have been using Past and Present for several years on our trucks. Whether its an…read moreinspection, issue, or need. Past and Present always takes good care of our vehicles and provides prompt service that works within our schedules. They will also ask about your budget for extensive repairs and will work with you! Have been very pleased!

Will never go THERE again.Owner has the personality of ...a fart! A shop full of signs " my shop,my…read morerules"..I went for just an inspection,accidently,referred to it as needing a sticker,where he quickly corrected me,upon failing ( major issue of a license plate lite out) I asked a yes or no question,he answered in a paragraph, a hundred miles an hour,didn't understand a word but couldn't wait to get out of the control freaks shop!! Pouring rain and he's got my windows down!!

stay away!! rude & unprofessional! I had my tires rotated last evening at another business & they…read morerated them @ 80% yet Jim's Sticker shop failed them today upon inspection. I also caught David , the irate employee pulling at my rear quarter panel to loosen it (I had just put my beach chair in the trunk & it was fine). Both the owner Mike & front desk David were extremely confrontational. I have a ZERO review to input.

Been to this garage many a time. Ray is affordable and a great guy. He is always willing to work…read morewith you on payment. At times it may take awhile because of all the business he does but when it's done it will be done right.

I had an outstanding experience at VIP Tires & Service in Arundel, Maine. Cameron, my service…read moreadvisor, was professional, courteous, and polished from start to finish. He explained everything clearly, kept me informed throughout the visit, and made the entire process easy and stress-free. I brought my vehicle in for an oil change, tire rotation, and state inspection, and all of the work was completed efficiently and with great attention to detail. It's refreshing to receive customer service that is both knowledgeable and genuinely focused on the customer. Cameron and the team at VIP have earned my trust, and I wouldn't hesitate to recommend them to anyone looking for honest, high-quality automotive service. A true A+ experience!

VIP is the best!! They diagnosed my Kona problem quickly and remedied it! I had neglected to…read morechange the oil in the proper timeframe; it caused a few issues which could have been serious without their usual expertise. They are my go to folks! 'Always friendly, helpful, they fix and explain well what they did. I am always impressed and grateful!

I went there a few days ago and purchased 4 new Goodyear tires. As I left, and jumped on 95 south I…read morenoticed my vehicle was shaking. Ok, thinking maybe the highway, however the pavement was new and smooth. It was so bad I had to find another VIP TIRE company. The VIP in Biddeford did not balance the brand new tires appropriately!! The manager of the VIP store re balanced my new tires, PERFECTLY. Stay away from Biddeford Maine VIP TIRES

Made an online appointment three days in advance for an inspection and to wait onsite. Received…read moreconfirmation and reminder emails. Drove over to be told that they did not have appointment in computer and they could not help me until afternoon. I showed my emails and they would not offer any solution accept leave my vehicle for the day or come back four hours later. It's too bad because I would have bought tires and brakes from them. Lost my present and future business.

Let me tell you, I have been to so many mechanics over the course of my life as a used car owner,…read moreand I leave disappointed and ripped off 99% of the time. This business was different from beginning to end. The owner is a great guy and makes you feel comfortable and heard. Really awesome customer service, very upfront, and very fair pricing. I really appreciated the quick turnaround time, and the honest opinion on what was going on with my car. These guys really know their stuff and it was awesome being able to bounce ideas and troubleshooting off them. I don't live in the area, but would 100% recommend to all with car troubles.

My partner and I had a flat tire when we pulled into Portland for vacation. We had a hard time…read moregetting an appointment within 4 hours at other places, so we walked to a coffee shop to camp out and saw this place across the street. They were able to fit us in within the hour and gave us recommendations on what to do until then. Turns out there was nothing visibly wrong with the tire, no holes or anything, so they couldn't do anything on the spot. They didn't charge for the inspection and filling up the tire. We very much appreciated their help and are glad to know we can wait until we get back to deal with the tire instead of worry all weekend. We definitely recommend and would come back if we have a problem (hopefully we don't). Very friendly, great service.