Really great staff and owner who are so kind, thoughtful, and gentle with my little one. Little One needed shoes ASAP and was not willing to get out of his stroller, and they were accommodating and efficient. Shoes were priced very reasonably and I was so pleased to find their selection of shoes are comfortable and good for toddler feet. I heard from the owner that COVID was not kind to them, and they will be soon be closing. Please stop by while you still can and stock up on shoes! read more

We were visiting NYC from California. My son's shoes got ruined in the snow and he needed new shoes. This place was downstairs from the building we were staying in, so it was convenient. I have to say the service was SPECTACULARLY EXCEPTIONAL!! I was blown away by the wonderful customer service from the owner. I wish we had places like this back home. read more

While the area on vacation my daughter found herself in need of new shoes. We happened to be near The Shoe Tree at the time and went in for a pair of shoes that would be comfortable for her to walk in. The staff member who assisted us was very helpful in measuring her feet to determine the correct size, check (and re-check) the stock as she saw various items that pleased her, and helped her settle on the most suitable pair and adjust the laces/fit. He even helped her with Band-aids to help mend the damage done by the previous shoes. Definitely a shop staffed with helpful and caring individuals. read more

Another 5 Star experience here. Such a wide selection. Staff is incredibly knowledgeable and really take their time measuring and making sure shoes fit well. They are amazing with toddlers, how could you not love this store! read more

After poor experiences at Lester's and Little Eric in my neighborhood (UES). I finally made the trek to the UWS with my 3 year old. SO worth it. Tony & Essam were kind, patient and did a great job finding shoes that were best for my daughter's narrow feet. My daughter got stickers and a caricature on her shopping bag and was delighted! Incredible customer experience (in a laid back, authentic way). We left with 3 pairs of shoes, socks & sunglasses! Support this local business!! read more

Great selection and great svc - they had a pair of sparkly high tops my daughter refuses to take off ! Also their prices are close to online - maybe $2 or $3 difference from Zappos or amazon - don't put a small independent neighborhood store out of business over $3 folks read more

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I came here because I really needed a new pair of flats. I looked up shoe stores on Yelp and this perfect rating store caught my eye. I came in and as I walked in, I realized I could be in the wrong place. All I could see were kids' shoes. Despite that, I still told the sales lady what I wanted since she approached me asking if I needed help. She was really nice and listened to what kind of shoes I am looking for. When she couldn't really help me find anything, she asked help from her boss. Her boss was also really nice and asked specifically when I was looking for. Then I asked them if their specialty is for kids' shoes. She said yes but they also carry some women sizes just because. Even though I didn't find what I was looking for, I still had a pleasant experience with its employees. I highly recommend it if you are buying shoes for small children. read more

I went in with my daughter right before they closed for rain boots for her and my son. I told the gentleman my kids sizes and he brought a selection for us to choose from. Both men working were very friendly and attentive and the quality of the boots are great! The will definitely be coming back for more shoes . read more

The best place to buy your child's shoes hands down! The people are so kind and helpful. My daughter always looks forward to going there to pick out her new shoes. Great quality and selection for all seasons. read more

I live on the UWS and prefer to buy my son's shoe's because of the great service and selection and my desire to support local family owned businesses in my community. The owner and staff are always kind and thoughtful as well as knowledgeable. It is a great shopping experience. read more

We buy our grandchild's sneakers here and want to heartily praise this store. The owner and staff are considerate, patient and knowledgeable and go out of their way to help. Shoe Tree is not like shopping in big, uncaring businesses where you are just a number. The store also sells children's and adults' shoes, boots, slippers, socks and other accessories. read more

This is an absolutely wonderful store especially if you have kids that need shoes. The prices are very fair and the service is excellent. As an example, they accidentally gave me the wrong pair of shoes and brought the right pair to my house moments later. Shop local and support this great UWS store. read more

Still amazing!! We've moved far away to Brooklyn and after a really poor experience at our local shoe store, we trekked back to the UWS for the Shoe Tree experience. The folks here are toddler whisperers and managed to get our full-of-beans two-year old to sit still long enough to get measured and try on various pairs of shoes. We picked up a couple of pairs of sneakers and a great pair of rain boots that our little guy can manage to put on/take off himself -- really great for pre-school! P.S. Our son's favorite color is pink. At our local Brooklyn shoe store, they mis-sized his shoes, but also wouldn't let our child try on "girl" shoes even when we asked to see them. At Shoe Tree, they could not have been more inclusive and friendly about our kid's love of pink and gave us a cornucopia of options! Love that! read more

What a wonderful place. I had so been looking forward to coming here once my child was ready for shoes, since I've read it's important to not only get quality shoes as children learn to walk, but to make sure, too, that you're getting the right size and type of shoe. Well, the day finally came and my high expectations were exceeded. We got excellent advice and two beautiful pairs of shoes. They have a big selection of seemingly only high-quality shoes, and I was so happy to be able to provide that for my little one. Last but not least, the customer service is impeccable and they have quality gifts (socks, mittens, etc.) for all the other kiddos in your life. Oh, and they have a big selection of shoes for adults too! read more

The gentlemen here were patient, gentle, and knowledgeable. I'm a shopper so I recognized the cost was on the higher end here but worth the quality of the product. I'm sure you can find same at a lower cost but I'm nit gonna complaint. I learned a few points while shopping there and my grandson left with a good pair of leisure shoes. read more

Great neighborhood store. Incredibly friendly service and large selection. The prices are very fair, and honestly it's worth a few bucks extra for the service and convenience. read more

I love Shoe Tree! I've been buying all my son's shoes here since we moved to the area. The family that owns the store is lovely, and everyone who works there has been great so far too. Nice selection, the shoes are good quality, and the staff is very patient! read more

Support the local shop! Never mind Amazon. The guys here are amazing: very friendly and helpful. They measured my daughter's foot and gave me multiple options. We've been here a few times and are definitely coming back! read more

The gentlemen in this place are so lovely and kind. I arrived late in the day with an unenthusiastic toddler; they graciously offered stickers and toys to successfully deflect attention, brought out about 7 pairs of shoes and quickly and helpfully assessed fit. They were absolutely wonderful, the toddler and parents are thrilled with the shoes and look forward to visiting again. Thank you so much! read more

We went today for my son's first pair of shoes. Tony helped us and was incredibly kind and helpful. My son was sized and Tony explained the kind of shoe we wanted and why. He bought up 4 pairs of shoes to try on. It took us less than 10 minutes! We will visit again! read more

What a gem of a place! I had a terrible UWS children's shoe shopping experience at Harry's. So I was wary of what my local kids shoe store could offer. All of the staff at the shoe tree were so lovely, attentive, patient, gentle and knowledgable. And the shoes are reasonably priced! They have my business from now on! read more

Happy customer of 5+ years, all of them with the same terrific staff. I find less chaos and more patience here compared to the larger UWS kids' shoe stores. Terrific selection and very close attention to fit. Also my kid loves coming here so no whining/bargaining to get her to go with me. And that's a plus! read more

I don't write reviews. Actually, I don't write positive reviews. I'm more of a rage poster. And then we came here. After an unpleasant experience at Harry's (for my wife) I couldn't imagine taking Little W (all of 13 months) there. Wandered up to The Shoe Tree last Saturday and were met with a narrow little store with boxes piled everywhere. And two people who obviously know shoes and obviously know how to deal with children. Little W was immediately at ease (Tony is a *gem*), got his feet measured and we were presented with two snow boot options to fit his feet. And, since the boy was in such a good mood, we picked up some everyday shoes as well. Same scenario. Two great choices. We made our pick, paid and walked (literally) away happy. TL/DR: 1) Great service 2) Prices at or *below* internet prices 3) Great service read more

A wonderful little shop a few blocks south of Columbia University. My son had chubby little feet when he first walked and after having a bad experience with a shoe store a little further downtown, I was thrilled to find The Shoe Tree. They didn't tell me that the shoe fit when it didn't! The owner of The Shoe Tree and his staff are super friendly and not the least bit pushy. My son always goes straight to the basket of books and sits and "reads" as I look at the different styles and they measure his feet. Some of the brands we've purchased/noticed: Stride Rite, Umi, Geox, Skechers, Naturalino, Vincent. Sandals, Sneakers, Shoes, Water Shoes for the sprinklers and Snow Boots, we've gotten them all at The Shoe Tree. Don't let me forget about socks - dress socks, crew socks, fun construction vehicle socks and my cold weather favorites - SmartWool socks. It's been a few years now since our first visit and we've yet to find a reason to go anywhere else. We live way up at the tippy top of Manhattan and it's worth the trek. Although, with a son, we haven't found a need to buy them (lol!), I've noticed they have really cute little barrettes for girls' hair as well as the little sparkly type shoes. read more

Great quality shoes and service. Let me give an example. We bought two pairs of open-toed sandals for our 4y/o prior to a March vacation in Florida. One pair we started using straight away, the "nicer" pair we decided to save for the summer. Come June we try on the "nice" pair and due to a massive growth spurt, they no longer fit our son. So, we look for the receipt (which we can't find) and decide to give them a call to see if they'll exchange the shoes for some bigger ones. Although it was way past their normal exchange period, (and without the original receipt - they quickly found the original transaction in their records) they listened to our tale of woe & exchanged the unworn pair for some bigger sandals. This is what shopping should be like, but so often you strike unhelpful employees, stupid rules and responses like "the computer won't let me do it". End result? We'll buy ALL of our son's shoes here - several pairs per year - as long as we remain on the UWS. read more

I have been buying my sons shoes here since his first pair of shoes, which oddly enough wasn't till his first birthday. He has always had very wide, chubby feet. I had a horrible experience at stride rite where a boy that couldnt have been more than a teenager tried cramming my sons foot into a too tight shoe. My son was hysterical. Ok, so someone at wiggles & giggles recommended show tree and I have never looked back. The owner of this shop and all of his employees are GREAT let me repeat GREAT with kids. They make the whole experience fun for them. They always have a great selection and my son always leaves there in his new shoes. I will not shop anywhere else! Their prices are great as well. read more

I am so grateful this store and its two gentlemen exist. I just bought a third pair of shoes for my toddler here and I will keep coming back because they are so knowledgeable and lovely to deal with. I walked in not realizing I was squeezing my girl into shoes that were too small, and I left confident that they had put us in good stead. Even my stranger-averse girl trusts them. Can't recommend enough. read more

Everyone who works here is so friendly, knowledgable and not the least bit pushy. They are great with my son and super patient. Shop local and support this great neighborhood store! read more

After much debate whether to visit a local shoe store, I finally took the plunge and took a trip to "The Shoe Tree" on 112th and Broadway. I have read not so favorable reviews from parents, of other children's stores. If you're looking for knowledgeable, friendly, patient service with a large variety of brands of kids shoes/sneakers then I highly recommend The Shoe Tree. My son was not a happy camper while in the store and the friendly sales people (Isham and Tony) help me calm him down with stickers, toys and books. They also have adult shoes and provided my husband with information about his size, shoe brand that is right for him and width. My only wish is that they were located closer and I had gone to them sooner. From now on I'll be buying my son's shoes at The Shoe Tree. read more

I rarely post reviews, only when something is spectacularly good or bad or when I feel a duty to either warn or promote a business. The Shoe Tree is a place that should be promoted, and I hope they never go out of business. The customer service is amazing, and my twin girls are not easy to please. They ended up with 3 pairs of shoes each (casual, sparkly, and winter) and the entire experience (getting them fitted, choosing different colors/sizes/models, entertaining/distracting them, testing the shoes) was done lovingly and with ease by obvious experts. Thank you Shoe Tree!!!! read more

Fixed my zipper on my backpack. 15 dollars so a little expensive, but service was well done.

Great for grown-ups! I learned on Yelp that the store, which is adorable and in my neighborhood, carries some things in ladies' sizes (men's too). I found the perfect sandals, there, after looking all over. Stylish, comfortable, but without looking like you're wearing them for comfort. The kids' shoes I always wanted when I was still buying shoes for mine, only the old places didn't have them in my size! The service was superb: informative and helpful, without being pushy like a lot of independent shoe stores. read more

After a couple of bad experience with Harry's Shoes, I decided to try this place out. It is a slightly smaller place but the people are so friendly and make an effort to get you the right size of your choice. In Harry's Shoes the salespeople are barely interested, they will bring 1-2 pairs and expect you to decide, and are eager to move onto the next customer. Here the salespeople brought several pairs and really wanted a satisfied customer. They didn't mind bringing more pairs and we left with one that we really liked. So so friendly, after Tip Top Shoes and Harry's Shoes I was pleasantly surprised that lo and behold good customer service in kids shoe store does exist in Manhattan. I highly recommend this store. They have all major brands. read more

This is a great shoe store for the kiddos. My oldest (4 years) has pretty wide feet and we are always able to find him shoes here. He has a younger cousin that has the same issue and always enjoys the hand me downs. read more

This is truly the best children's shoe store on the Upper West Side. They are patient and good with the children and have a great selection of shoes. I've been buying my 4 yr old her shoes there since she started walking and have been happy with every pair. She loves going to the shoe store. read more

Best shoe store for kids. Great service and I love that I am supporting a family owned and operated business. We have bought our kids' shoes at the Shoe Tree since they were practically born! read more