Stayed here recently while in town for the weekend, and then for a week while having some remodel…read morework at the house done a few weeks ago. This hotel is located in the heart of downtown inside the original RJR building. The front desk staff are all professional, friendly and kind, each encounter with desk staff was exceptional. Valet parking is the only real option, unless you want to drive around looking for a limited parking spot. All of the valet team are professional, courteous and timely each went above and beyond for us. Very comfortable accommodations. We stayed in a king room the first time for a weekend and a king suite for the weeks stay. Both are comfortable, the suite's size and separate seating area definitely make it worth the difference if your stay is extended. King bed, very comfortable, quality linens, very quiet soundproofing with high ceilings and heavy drapery with modern minimalist wall decor. The bathrooms in both are nice the suite, another level of comfort. Walk in large shower with a vessel tub within the shower enclosure. This hotel is one of the higher end in town, it trys to hit those marks. Better than most. 4 Stars rounded up a full star for the steller staff here from the front desk, to valet team, housekeeping and room service everyone makes your stay here better. 01150

I'd say the two high points of this hotel are the gym and the bowling alley in the rec room which…read moreare both awesome features of this hotel. Come to the basement and have a bowling competition. It's a great addition to the hotel!! They also have a fun slide and cool half court basketball

I had a nice dinner at Graylyn. I was disappointed with the Caesar salad as they forgot to add the…read morefried artichokes and only brought them out after I was finished, however, the filet was delicious and tender, cooked perfectly. I ordered an apple dumpling for dessert and it is not to be missed! The parking for the restaurant is around the back of the main building and you need to make the turn before you get to the building (there is a sign for parking and deliveries), then after you park walk up the back sidewalk to get to the restaurant

Queue the music! We were invited to the Graylyn Estate to witness the union of two extraordinary…read moreyoung adults. Chosen family- John has been family to the brides side since before she was born. We arrived at 3pm on a cool, fall Saturday in November. The grounds beg to be explored, the history of the house has secrets in her stairwells and rooms. The architecture breathtaking. We waited by the koi pond until it was time to take our seats in the lower garden for the ceremony. Cocktail hour was outside as well and the temperature was dropping. We couldn't wait to get inside for dinner. Well- it wasn't much warmer indoors. The dining area was split between two rooms, one of which was a sun room- all glass doors around the room. The interior room had a giant fireplace blazing in the center. We sat in the outer room- my shawl stayed on throughout dinner. I wore fleece leggings under my gown because I am always cold, but even that wasn't enough. The staff! They wowed me- from escorting guest to the powder rooms (clear on the other side of the house), to the bartenders making drinks the whole night, to the servers working our side of the dining room. Every member of the staff was beyond helpful and friendly. Amanda and Katherine worked the bar & were fantastic! And the servers I encountered all hustled while helping the guests- Christian, Dylan & Kelton were on our dining room team. Special shout out to all of them, they made a great impression. Food- fresh salad and warm dinner rolls were set down first. Wine glasses filled & water glass too. John and I both opted for steak as our main- cooked perfectly and I know that's not easy when catering an event. The whipped potatoes and green beans perfection. The table were set beautifully. The dance floor was in the pool room, the put the floor down right over it! Which was comical because of the bounce in the floors once the dancing began. Being cold the whole time, I couldn't wait for the dj to turn it up. They had the doors open for the dance floor room leading out to the lower gardens where the nuptials were earlier. At this point the sun had set and all of the guest were cold. That was my only complaint- we needed heat for cocktail hour and definitely heat for dinner. Once the dancing began, I warmed up quickly & even had to take 10 outside, without my shawl, to cool down! The festivities were to go on till 10:30pm, but some of us more seasoned guests departed before that. I really hope to come back and explore the estate in the future.

We had such a pleasant experience during our stay at this Embassy Suites. We were in town for a…read morewedding and booked based on the recommendation for the bride and groom. This hotel is situated right in the heart of downtown Winston-Salem and is close to a bunch of restaurants. There is a parking deck right beside the hotel but it is city parking, so it is $20 - $25 a day. Plenty of parking though so very convenient. We were able to easily check in - even getting in a little early, and we had a nice spacious room with a delightful view of downtown. The hotel is a little older but it is very clean and all amenities worked as expected. The price was also incredibly affordable. I would recommend staying here if you are in the area. In fact, I will be back in the area in the next week so I booked here again because I liked it so much.

From when I called to book, to when we left, we had a good experience. I was glad we stayed here…read moreagain. (We stayed last year and it was good because it snowed the weekend we were there and the tunnel directly to the conference center is great!) The breakfast they have in the morning is great. My girls and I love the waffles and I like the omelettes that are made to order. If you're in Winston-Salem and need to stay downtown, this is the best place!

Stayed here over the weekend and enjoyed my stay. It cost $22 a day to park here but once you park…read moreyou don't need to leave for anything! It's close to everything and you can just walk. Breakfast is free and they have a variety of foods to choose from. The bed was a comfortable. I slept like a baby!

The hotel staff were so great! We needed some first aid supplies for a cut and they ran to provide…read morethem for us multiple times and made sure we had everything we needed!

We love historic inns, common areas were nice. BUT, beds shouldn't be historic, too. Our bed was…read moreawful - it actually creaked each time we moved - like a bad dorm bed. AWFUL!!! Then, the two-story windows that had NO BLACKOUT SHADES/CURTAINS!!!! It was like it was perpetually 6am morning light - couldn't sleep well because of it. EXTREMELY CHEAP blinds were put up and the handle to twist ONLY THE BOTTOM HALF open or closed was at 7 FOOT HIGH!!! What the heck??!! We couldn't reach it. Spend the money to have good custom blinds and blackout curtains installed. Give up the free cookies, wine/cheese, etc and make the ROOMS COMFORTABLE!!!! Then the tiles in the bathroom stick up ABOVE the grout, so the edges feel sharp and it is NOT COMFORTABLE to stand on - very cheaply done. The elevator buttons were cracked and the #3 button was TAPED ON!!!! Made me worry about the safety of the elevator. Bathroom floors should be smooth, with the tile INSET into the grout. VERY DISAPPOINTED FOR A HISTORIC HOTEL OF AMERICA, we have stayed at many.

Absolutely awesome stay. Room 221 in the conference rooms wing had HUGE ceilings. Lotsa room to…read morespread out. Architecture in the room was awesome. The running water sounds in the room were a bit un-nerving at first, but were like white noise - so we slept soundly all night. Breakfast was good and all you could eat, with coffee, tea, bacon, biscuits & sausage gravy (bit stingy on the sausage, but heck- it's free) and scrambled eggs. Nice breakfast dining room & reception room. And they have a HOTEL CAT, and we saw "Miss Sally" as we drove in... but she was apparently busy with other meetings. ;) I give it a 10/10. Highly recommended, would definitely return. ($134/night on hotels dot com)

My husband and I made a last minute reservation and they accommodated us so quickly. We chose to…read morevalet our vehicle which was an added perk. Joseph at the front desk treated us like royalty. The beds were clean and comfy. The view of winston was wonderful at night. We also had a drink at the bar before bed. And breakfast the following morning. We will definitely choose nothing but the Marriott from now on. This sold us.

From the owner: A Hotel and Convention Center complex conveniently locarted downtown Winston-Salem featuring the…read moreMarriott, Embassy Suites and Benton Convention Center. The complex has over 460 guest rooms and suites as well as over 170,000 square feet of meeting, banquet and exhibition space.

I got a warm enough greeting, but I had several issues with the suite. It was large, but the AC…read moreunits did not perform well, running constantly and not generating a ton of cooling. There was a smoke smell in the living room. The shower had a strange knob where hot and cold were reversed. Most importantly, the internet constantly came in and out. A suite is normally a place where you'd want to spend some time, but here the quality of the room made me want to leave. Given all the other recent reviews talking about renovations this surprised me. Did no one renovate their wifi router?

Stayed here one night and it was a great stay. The hotel is under construction so half of their…read morerooms are renovated. Our room was renovated but it still looked and seemed old. The room was spacious and clean. The bed was very comfortable! I didn't want to get up. The offer free breakfast but after looking at the options I decided to skip it.

What a pretty hotel! Nice bar, very clean and friendly staff! If you're looking for a clean safe…read moreplace to stay while in Winston-Salem or a little staycation this is a great place to make yourself at home.

I recently had a stay here with no issues. The room was clean, bedding and bathroom included. I was…read moresurprised to read the experiences from others since I dint encounter any problems. I did not try the bar or restaurant inside.

12/30/25 I reserved…read morea room at the Marriott Winston-Salem for one night through the Marriott app. My wife and I were on our way to Asheville for New Year's, and I thought this would be a good stop to explore the area before continuing the trip. We are Titanium Elite members, and I still had a few Suite Night (upgrade) rewards available. After booking, the app wouldn't allow me to apply the upgrade, so I emailed the hotel to ask if one could still be used. I also mentioned that we were celebrating my wife's birthday and our 15th anniversary. When we arrived, the front desk associate thanked us for being Titanium Elite and told us she had upgraded our room. She then wished my wife a happy birthday and mentioned she had received my email -- which was very much appreciated. The room was an excellent upgrade. It included a small kitchenette, a family room with a couch and large TV, and a dining table that could seat six people. The bedroom was spacious with another TV, and the bathroom was a nice size with a walk-in shower. Everything was very clean and well maintained. The only negatives were related to lighting. The family room could really use more lighting, as there was only one lamp behind the couch. During the day it's fine with natural light, but at night it felt dim. Also, there is no light switch between the bedroom and bathroom, so we had to leave the shower light on because the hallway to the bathroom is very dark. One nice bonus is an excellent Mexican restaurant located right outside the hotel's front entrance. The food was very good and made for a convenient dinner option. Overall, a great stay with a fantastic upgrade and attentive service. We would definitely stay here again. Also after returning from dinner we came up to our room and there was a wonderful cheese and meat board on the coffee table with a Happy Birthday card for my wife. Very generous

We have stayed at the Winston-Salem Marriott quite a bit recently and overall it is a pleasant…read moreexperience. The rooms are clean and comfortable. Some areas could benefit from a little updating. The M Club is a great perk with attentive, friendly staff. Tonight's dessert deserves five stars! Chocolate lava cakes with strawberries and homemade ice cream. We thoroughly enjoyed every bite!

I visited this new event venue in Clemmons today and I was so impressed with the space! Kimmy gave…read moreus the grand tour showcasing all the spaces but also highlighting the possibilities available. The views from the arena are a stunning backdrop for any bride and groom wanting have an outdoor ceremony. Inside the barn there are three defined spaces. The foyer with its high ceilings and comfy furniture welcoming you inside. This is also where the restrooms are located. They have two newly constructed restrooms with multiple stalls in addition to the two original ones. The venue provides tables and chairs and table coverings for your event. There's a built in rustic bar in the corner of the main event space where clients can have a hired bartender serving drinks of their choice. The facilities are set up for a catering company to bring in the food of the clients choice or your band/DJ to unload easily with large rolling door access on either end of the barn. I visited in February so the trees were bare but I can only imagine how gorgeous the space looks in the spring, summer and fall. We were told they host smaller meetings there being able to block off spaces for a more intimate feel or can seat up to 1500 utilizing the whole space.

Amazing and beautiful! Had a surprise birthday party for my brother and it was perfect! If looking…read morefor a surprise property this is the location. Plenty of parking out of sight of the birthday girl or boy. Thanks to Christie and Kimmie for their assistance before during and after the event. Loved the location and y'alls assistance!