Disclaimer - we did not get shades/window treatments from here. This review is for my experience in visiting The Shade Store and getting an estimate.
Jessica was wonderful to work with and I was impressed enough with the experience that I wanted to share. I had a general idea of what we needed, and Jessica was very helpful in discussing options and making recommendations on a walk-in. They have a beautiful store and many options. I was sent home with several samples beautifully packaged and a "homework" assignment to get some rough measurements of my windows so that she could give a ballpark estimate. Probably within an hour of me sending over measurements, she had responded with a visual and intuitive quote for all in pricing including product and measure/install services.
They have great warranties here and I had a 20% off promotion (on product and install) for after a move. The estimate was actually lower than (competitive with) other local window treatment specialty stores in Ann Arbor. We ended up going with a big box option as the option that fit best for us, but if we wanted greater peace of mind with higher quality product and excellent service, I definitely would have chosen The Shade Store. read more