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    The Senior Depot

    5.0 (1 review)
    Closed 9:30 am - 6:00 pm

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    1 year ago

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    Health Products For You - HPFY is a premium online retailer in health care products and home medical supplies since 2002.

    Health Products For You

    1.4(112 reviews)
    2.0 mi

    THE WORST!!..Ordered part for Aura Nebulizer on February 3, 2026. They Never Sent Item, called for…read moreRefund. NEVER GOT REFUND!!!! Called, sent emails over and over No Response. If this changes I will post. DO NOT ORDER The Refund was only for $35.00 and they never sent. THEY ARE A SCAM COMPANY

    I made an order with them on 03/31/2025. Their website says they ship within 24 to 48 hours of…read moregetting an order, and if not by then, they'll give you an estimate of when it will ship. By April 13th, two weeks later, there had been no notification of shipping, nor any kind of notice saying when it would ship. I tried to call their customer service at about 5 PM. I got a message saying their customer service was closed and to call again later. Their webpage says their customer service hours are until 6 PM. So, on April 14th, I called at a little after 4 PM. This time I was able to go through the menus and be put into a queue to speak to someone in customer service. After about 15 minutes, it disconnected suddenly for no apparent reason. Now it's been over two weeks without so much as an estimate on shipping, when they say they normally ship within two days, and I've tried repeatedly to call them at their customer service phone number (they don't have an e-mail or chat option to reach them), during their listed customer service hours and have been unable to reach them. So, after they disconnected my customer service call, I opened a dispute with the charges with my bank on the card I used to pay for it. They charged my card immediately after I made the order, but they've been holding on to my money, not shipping my merchandise, not even giving me an estimated ship date, and making it impossible to reach their customer service line. I'd been trying to shop at local and small businesses rather than give yet more business to Amazon. . .but stories like this are why Amazon cornered the market on e-commerce: things like this never happened with them. If they want to compete with the big names, they've got to give customer service that at least can vaguely compare, instead of making me regret not buying through Amazon in the first place.

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    Health Products For You - MTC fracture brace,  Called to get replacement,  was told no.

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    AWA Medical Supplies

    AWA Medical Supplies

    2.0(4 reviews)
    4.4 mi

    People who need medical equipment are particularly vulnerable and require competence from their…read moresupplier. They won't find it here. Start with totally inadequate parking. Then find a staff incapable of handling the simplest insurance claim and unable to communicate effectively with customers. If you have any other option for a provider, it has to be better than this. Kerri K. and Casey T. I wish I had seen your reviews before trying to become an AWA customer. They are impossible. My story closely parallels yours.

    I came in with a doctors order for a medical device, which is urgent that I get FAST…read more They told me they needed some extra information from my doctor (?!) and they'd reached out to my doctor and they would call me when they got that information so I could feel back there to get the needed product. I waited all day (7 hours from when I went in) and called them right before they closed at 6pm. They apologized and said hopefully they'd have it by the morning and they had never heard back from my doctor. This morning I called my doctors office early to be sure they called them to give them the info so I could pick up my device. They said they got no request from AWA MEDICAL but would call them right then. After another three hours i called this supply place and left a message because they apparently don't answer their phone ever. They haven't returned my call two hours later. MAYBE my doctors office reached them, maybe they left a message, maybe they didn't, I don't know at this point. I've been two days without this device that could save my life. This is not okay. I'm playing phone tag with them and in the meantime *hopefully I don't die*. This place is a joke, so incompetent. Run by people that just drop the ball... and jeopardizes peoples health and lives! GO SOMEWHERE ELSE!!!

    Medical Warehouse

    Medical Warehouse

    1.8(5 reviews)
    0.5 mi

    I went in search of a good Doctor since I haven't had much luck with finding a good one since mine…read moreretired. I met with Ashley, Nurse Practitioner. She seemed knowledgeable and listened to my concerns and issues, weight, high blood pressure, pre-diabetic, trouble sleeping, eye twitch, numb leg, anxiety. We did lab work and I'm awaiting my follow up appt. She did give me some Vraylar samples to take along with my Prozac, which I've taken for 20 years and don't have any issue with...I took it for 3 weeks and felt terrible by the 3rd week. I couldn't figure out why. I had been exercising and walking and was putting on weight. Felt uncomfortable, worse trouble sleeping, headaches and being controlled by my bladder! I looked up side effects to Vraylar, causes high blood pressure, diabetes, high blood sugar, trouble sleeping, possible stroke. I am LIVID! So, this person, this medical professional, who met me once, gives me pills to take, which I did because I had no reason not to trust her, only to find out it is sabotaging my health!! I plan on going for my blood test results and then finding a different place to go to. There is no way I am going to trust her again!!! Be careful what you take when they give you pill samples. I think they are getting kickback. They don't care what the effect may have on you.

    Supposedly shipped the item then it was stuck at the border for a month. Then it was returned to…read morethem and they still will not give a refund. Charge back in process!! Stay away from this seller!! this is for medical warehouse in Canada.

    The Senior Depot - medicalsupplies - Updated May 2026

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