TLDR: Due to the lack of security/safety, packages getting displaced, consistently broken…read moreelevators, and poorly maintained amenities, Camden Noma is not somewhere I would recommend.
I lived here for over two years. My first year was not bad, but the events that unfolded in my second year truly made my whole experience there regrettable.
Security/Safety: Ever since Camden got rid of the L Street side's concierge and desk, the overall security and safety on that side of the building has gone down. Camden will tell you that they have a 'roaming concierge' who patrols that side at nighttime, but its evidently not sufficient. There have been numerous incidents reported in the resident GroupMe and the community board about residents getting harassed by people entering the L side walking in behind them, unhoused people sleeping overnight in the L side lobby, residents being assaulted in the L st gym, etc. Since there is no concierge on the L side and no one truly monitoring it, it is so easy for people to slip in with residents and get in the elevators with residents and get let up to a floor. Despite residents asking Camden to provide a security guard like the apartment buildings have nearby, Camden refused and put the responsibility on residents to "keep their eyes out" for dangerous activity. Not to mention the door on the L street side had malfunctioned numerous times over the summer leaving that door unlocked to the public.
Mail Room: When Camden got rid of the L st concierge/desk they got rid of the mail room on that side too. That created long lasting issues that were never resolved, even up to my move out in September 2024. See the pictures below of the regular occurrence of residents' packages being left out in the open on the floor, in the doorway by the street, etc. Since there is no one to receive mail on the L side, delivery drivers often just leave the packages unsecured wherever they choose and its up to the Pierce concierge to hopefully see it and go get it. Another issue with the current package system is the way the concierges label residents' packages. See the picture below where my package was labeled with a completely wrong apartment number. Thus, I could not find my package when I needed it on a specific day. The concierge told me to get a refund for it from the sender because there was nothing they could do since it was "never delivered" (despite it showing being delivered on Amazon). Days after doing this (when I no longer needed the package), I checked the mail room for something else and saw my package was there with the original apartment number they labeled it as crossed out and my apartment number scribbled on top. This was not a one-off event as many residents have complained about this in the resident GroupMe.
Amenities: The dog park is always absolutely disgusting. While it is not Camden's fault that residents' refuse to pick up after their pets, Camden has done nothing but make empty threats to rectify the situation. Additionally, the gyms are poorly maintained. Throughout the summer both gyms were consistently incredibly warm and at least one of the three treadmills was consistently out of order.
Elevators: I've never lived in a building before where the elevators were inoperable as much as Camden. Yes, as Camden will say, there are other elevators in the building to use, but the wait times increase drastically--so much so that you just end up having to take the stairs.
Parking Garage: The wild wild west. Apart from the garage doors being consistently broken (and all traffic being funneled to the other garage door which created lots of issues), the garage is poorly maintained. There were constant damages to property and thefts. Also, see the picture, instances of young children (not residents) riding around the garage on scooters.
Management: 80% of the people in the leasing office are useless. Sait Solak especially. Sait was always unprofessional, rude, and made me uncomfortable in my own apartment. Michelle was also unhelpful most of the time--the most you could expect from her were empty promises and thoughtless apologies.