I met my cousin from Florida for breakfast today and was impressed with the new hotel's rooms and…read morepublic places. Every Homewood Suites by Hilton provides a complimentary hot full breakfast daily for all registered guests and to their guest upon request. The breakfast buffet typically runs from 6:00 a.m. to 10:00 a.m. and includes hot items like scrambled eggs, breakfast meats, a build-your-own breakfast taco station with pulled chicken, make your own waffles, oatmeal, bagels, fresh fruit, and various beverages. Hot Healthy options included Overnight oats, chia pudding, yogurt bar, and fresh fruit. Drinks: Coffee, tea, juices, and hot chocolate. The coffee was rich and satisfying! I enjoyed the Biscuit with Gravy breakfast option, scrambled eggs, pulled chicken (without available tortilla), and fresh fruit. The eggs were warm and typical buffet fare. The dry biscuit was tasty when covered by the gravy. The pulled chicken was excellent. It was complimentary and a great incentive to stay here.

It is just ok, I am not planning a return. Just spent four night there in April 2026. The suite is…read morelarge, that is a plus. The location is ok, you have to get in your car for everything but the restaurant next door. I stay at Homewood suites constantly and what disappointed me here was the mediocre stocking of kitchenware just 4 items of anything (plates bowls, cutlery that bends) no real utensils for cooking (why people go to suites!). Small things that I expect at Hiltons like hot coffee in the lobby--nope whatever is left from breakfast. There is no housekeeping for first 3 days so you are likely to run out of coffee pods in your room, have full trash cans etc. Sure you can call for it but it is annoying. It is just ok with a price tag that should have more attention to guest comforts.

Really nice Courtyard! I believe the hotel is fairly new. The lobby and rooms are spacious with…read moremodern and functional furniture. The beds and bedding were very comfortable. The staff went above and beyond to be helpful. I had left laundry in the dryer when we went to dinner and the front desk person took it out for us so nobody else would handle it. The only downside of this hotel is that breakfast is not a complimentary buffet. Like other Courtyards, there is a cafe. I don't mind paying for breakfast, but it was very busy and time consuming. You would be better off going to a local breakfast spot or if you don't have time, there is a Dunkin across the street.

I really like this place. I think the placement of the hotel could be better. It's smack dab in the…read moremiddle of apartments, high end retail space, and a casino. Some people like that...I think it's too busy. The hospitality crew was great, accommodations were on point, gym was nice and clean, pool was small and always open. Bar area was nice but the attendant was never there. Parking is plentiful, and the fire pit area was great...a little small but.

This was disappointing. We paid close to $400 per night for a two night stay. The hotel is older…read moreand could use updates for sure. We were given and accessible room. I wish they would have asked us if we wanted one. We would have declined. The bathroom flooded every time we took a shower and most of the furniture in the room was removed for accessible purposes. This left no where to sit but on the bed or floor and no where to store our things. We also asked for the room to be cleaned during our stay. They front desk said they would. We came to back to find the room uncleaned, we really hoped to get the garbage emptied but they just put two towels in the bathroom and left. Would not return here.

Room was not as picture described. Paid for a King room pictures showed working desk and chair. My…read moreroom had a wobbly round desk and a fabric covered chair. I am a working photographer with a deadline for pictures so I called the front desk and was told by whoever answered she was new and they were booked so she couldn't offer help or a room switch. The internet wouldn't connect (got an IP address but never got a login page popup in my browser) either via the Wifi and again she had no answers for me other than come down to the lobby. I spent 90 minutes debugging the problem with chatGPT and ultimately got the phone number from there to call Hilton tech support and they whitelisted my IP address meaning they put no restrictions on it to login etc it just started working. There were only enough linens for one person and there was no bath mat in the bathroom. The power plugs by the bed didn't work, and I have a CPAP machine so I had to pull the bed away from the wall and unplug the wall lights to plug it in there. I plugged my iphone into the USB-C plug by the bed and in the morning my phone was dead so that didn't work either. I parked in a handicap spot (I have a placard) and between me on the end and the next car was an access aisle which is hatched with diagonal lines. Some over privileged yahoo decided to wedge his car in between illegally on top of the access aisle. I ultimately had to call the town police to get them come down to the hotel to make the patron move their car because it was so close to my door I couldn't open it. I called the front desk before checking out and again no manager was available. I called again an hour later and still no manager. I wrote an email to the address on my invoice and it took 48 hours to get a response that they were offering me 10000 honors points for my trouble. I found that unacceptable and called and spoke to Ms. Carrie Friello who was rude to me said that's all they were offering back was the points said have a nice day and then hung up on me. AVOID THIS PLACE LIKE THE PLAGUE!!!

The Stockade Inn is in a great location. It is charming, well priced, clean and comfortable. It…read moreis not a cookie cutter run of the mill hotel. It is historic and lovely. If I have to voice a complaint, it would be that the hall lights are a too bright and the light comes in under the door to the room. Aside from that, it is delightful and I will stay again. Communication with the host & staff was terrific too. Graham's coffee shop in the building is also convenient and excellent.

Our family planned a Memory Lane trip led by Linton High School 1964 grad Tony Rotundo who grew up…read moreasa Union College faculty kid on Seward Place. He's also a historian so we got a lot of local history plus trips to Gershons deli, More Perreca's, and Cornell's. We loved the hospitality and beauty of the historic Stockade Inn where great breakfasts and coffee can be had. We will come back when they have their bar and fine dining up and running. Highly recommended!!!!

If you like the smell of mildew and the sound of heavy machinery, you'll love it…read more Otherwise... run. Also, the bathroom is so small it's barely usable.

I'm surprised that Hilton would put their name on this building, frankly. Broken ice machine, some…read moreprevious occupant's crew sock in my closet, etc. NOTE: Not in a great neighborhood. My recommendation - stay elsewhere.

The Comfort Inn & Suites in Schenectady, NY is a five-star hotel in all respects except for the…read morewater pressure in the shower, which is weak and cannot be adjusted either by the guest or the hotel staff. My room was clean and comfortable, and the check-in process was quick and painless. Staff members go out of their way to please their guests, and they attend to any and all concerns articulated to them. In my case, they apologized profusely about the water pressure in the shower, but explained that nothing could be done to ameliorate the problem. I was very impressed by their prompt attention to my complaint and genuine concern over the issue I raised. And I appreciated that they offered me a new room (which I declined). I recommend the hotel and honestly wish I could have awarded it a five-star rating for all the things they did right. I'd return to this hotel in a heartbeat -- only this time in a different room!

Well maintained, clean, friendly & accommodating staff, comfortable bed, and a continental…read morebreakfast with options for everyone.

The room are clean and nice location to where I need to go thai tavorn temple which just 20 minutes…read moreup away . Breakfast are provided . Parking are easy and location are very good . The manager Gunjan are very nice lady , friendly and helpful . I highly recommend this hotel if you are near by . Definetly will come back again !

The room and bath were clean but dated. They charge a security deposit and are worried about…read moresmoking in the room yet guests and employees smoke pot outside the automatic doors so when they open that pungent odor gets sucked in and the whole place smells like pot! The man at the front desk was rude. Stayed here because it was close to where we needed to be for a funeral.

I've been to several hotels in the New York area and this is the best by far. the room was clean…read morethey had a microwave and a mini fridge which is a plus. the hospitality was excellent and they had an indoor pool that was open the whole time with no problems. the breakfast is amazing they have a huge breakfast including breakfast potatoes scrambled eggs and sausage. so far every night that I've been here has been very quiet!

I was getting nervous driving here because you get off the highway and go through residential areas…read moreand then all of a sudden there's a hotel. The staff was at the front desk late and that's why we picked this hotel for late night checkin. The first room we were given smelled smokey, moreso than the hallway, and they were nice about finding us another room. Strangely for a Tuesday night the only room he said was not taken was a suite, so we were upgraded and the hallway on the second floor smelled worse, but the room was fine. Note, no elevators, just stairs here. The couch had a deep tear in the arm but the bed was firm enough for me and I slept well. It worked for a mid price hotel to just stop for the night on a road trip.

The owners of this Best Western should be ASHAMED OF THEMSELVES!…read more We booked the room for Thurs. night. Graduations were going on so getting a room anywhere was difficult. The reviews and rating didn't seem too bad so we weren't expecting this many issues. As soon as we opened the door the smell hit us. Cigarettes, body odor, a dank moldy smell, and food. The carpet was filthy. The bathroom was filthy with urine and pubic hairs all over the floor. MY SHOES STUCK TO THE BATHROOM FLOOR. THE BED WAS MADE DIRTY. There were disgusting stains on the bedskirt and hairs on the pillows. Broken furniture, dusty lamps with wiring and cords poorly stretched and exposed. Filthy fridge and microwave. A sticky film on the television. Did not even touch the remote. Went downstairs to see if there was a different room available and had to wait while two separate guests chewed out the poor front desk guy for the same reasons we were needing a different room! I've worked in hotels for years. I know that you have to keep up with housekeeping hiring and FIRINGS! Hotels are not "at the mercy of their housekeeping staff" if they pay fair wages and hire good people. This room and the overall condition of the hotel is a direct result of HORRIBLE MANAGEMENT. Message to management: Get out of the hotel business because this is BEYOND FAILURE. When your front desk agent gives you a nearly empty can of room deodorizer there is a MAJOR PROBLEM. We took our chances and resigned to sleeping in our vehicle and informed the agent we could not stay in that room. Fortunately he helped us with a refund (which has yet to show up). If we do not see the refund in our account soon we will be pursuing further action because this room was hazardous to health and safety. We couldn't even stay five mins in that room and were lucky to get one elsewhere. The front desk agent was embarrassed and really maintained a professional demeanor while dealing with multiple complaints. This hotel would be lucky to keep him but something tells me he will find a better employer and better working conditions. Additional information: No elevator (not handicap friendly). New pool, old everything else. Parking lot damage (potholes). Key fobs on exterior entrances don't always work.

Supposedly this BW is getting a major renovation. Personally, it desperately needs it! We stayed…read morehere a few days several weeks ago and the general consensus of all the guests that were there when we were.... Agree! Total disappointment! From no eggs, bagels or yoghurt on two of the mornings, to hotel key cards not working, to unclean areas throughout....stay away until the staff gets their act together and reno completed! We've stayed at other BW hotels/motels and we were so satisfied. Very disappointing to say the least for this location!

Attended at wedding and was impressed with the food, service and attention to detail. Lovely set up…read moreand speedy transition between ceremony, and cocktail hour. Appetizers were delicious, salads, entrees thoughtfully prepared and desserts and coffee were perfect.