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    The Rusty Nail

    4.1 (7 reviews)
    Open 11:00 am - 2:00 AM (Next day)
    Updated 2 months ago

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    Ale Mary's - Pickle Fries

    Ale Mary's

    (300 reviews)

    $$

    We waited a while to be noticed at the hostess desk, then we got seated by a family with screaming…read morechildren. Our waitress brought us dirty appetizer plates. We got the Korean dumplings which were very good with Asian zing sauce on them. We also got their nachos which were soggy towards the bottom but had good flavor with bbq sauce and pulled pork. Now they don't offer pulled pork sandwiches but have pull pork on the nachos. My fish and chips were soooooo salty! The tartar sauce was good and French fries. The breading was also soggy but the fish was very tender and nice. The chicken cheesesteaks were good, filling and yummy. The Ale Burger is a double smash burger with good flavor, and a good meal. The Buffalo Mac and cheese was spicy but enjoyable. The service wasssss slow and not very attentive. The manager had to come over and ask if we needed anything bc our server seemed to disappear. I believe it's new owners which explains the menus cut in half, but I hope they get things together bc this spot is super cool. Speak easy, cool hangout spot.

    Not sure how this place gets nearly 4 stars. Service was great but the food was less than good…read more Nachos are served jar queso and everything is cold. Why put shredded lettuce on nachos? It makes no sense. Buffalo chicken sandwich is dry and tastes like it was microwaved. Fries were soggy. There is a slight stale beer order when you first walk in. Scranton needs and deserves better.

    Dave & Buster's Scranton

    Dave & Buster's Scranton

    (36 reviews)

    I say skip the place and eat somewhere else if you want good service…read more If you want to drink and chill I think it's alright, definitely better than their food service. My boyfriend and I decided to eat after playing games for an hour. It was around 10:00 pm when we were seated. I really wanted to sit at a booth but all 6 of their booths were not cleaned up and had stacks of plates on them. We waited a total of 15 minutes to get our menus. Waited an extra 20 minutes to be able to order our food, then another extra 40minutes to get our food we ordered. I ordered chicken and rice but they were out of rice so they offered fries. My boyfriend ordered chicken tenders and fries. $14 for 4 tiny pieces of tenders ...( he also ordered a shake that they forgot about, so we told them to take it off the tab) Server also forgot to bring us utensils with our food? All of that took almost an hour to come out. They weren't busy either. Most people were at the bar drinking or done eating and hanging out at their seats, but more than half the tables were empty. I saw my server leaning up against a counter talking to coworkers the entire time. They had at least 5 workers roaming around doing who knows what, excluding the kitchen staff. It's now 12:30am and we're out of there. While we were walking out those same 6 booths still had messy plates, cups, and trash. The tables were also very sticky, not properly wiped down. We got seated at 10pm, It wasn't busy and still 3 hours till they closed. I don't blame my server, but probably the managers that don't really care how to run a place or get their servers to be attentive to the customers.

    - Dave & Buster's Scranton, PA Promotion Not Honored *…read moreManagement Unable to Resolve * Refund Never Issued This review is primarily for Dave & Buster's corporate customer experience team, because the situation at the Scranton location appears to involve a breakdown in both promotion execution and management follow-through. A group of us recently visited the Scranton location after seeing the 15% discount promotion for Veterans and First Responders. Our group consisted of: * A Pennsylvania State Trooper * An RN * A decorated U.S. Army Veteran * An EMT When ordering drinks, our server asked my wife (the veteran) to retrieve her ID, which she did. At that point she mentioned that we were all first responders or veterans and appreciated the discount being offered. The server responded "Oh, ok." The food was fine. The drinks were frankly quite poor, but that wasn't the real issue. When the checks arrived, we noticed the 15% first responder/veteran discount had not been applied. When we politely pointed it out, the server insisted "the discount is already applied." It clearly was not. Our cards had already been run for the full amount, so we asked for a manager. The manager arrived and repeated the same explanation: "The discount is already applied--you just can't see it the way the system shows it." After reviewing the bill several times, she eventually acknowledged that the discount had not been applied at all. At that point we were told she could not issue a refund because apparently only the GM or Area Manager can process refunds, and they are "only here on Tuesdays." Instead, we were assured the approximately $15 difference would be credited back to the card. The manager took my name, check number, and card information. One week later: no refund. I called and left a message for the manager by name explaining the situation. I was assured the refund would be processed and that I would receive a call back. Two additional weeks later: still no refund and no call back. To summarize: * Promotion advertised for veterans and first responders * Discount not applied * Server insisted it was applied when it wasn't * Manager initially defended the same incorrect claim * Manager said she could not process refunds * Refund promised later * Three weeks later: no refund and no communication The children in our group had fun with the games, which is the only positive takeaway from the evening. But from a customer experience and operational standpoint, this was disappointing. If Dave & Buster's promotes appreciation for veterans and first responders, the staff should at minimum know how to apply the promotion--and management should follow through when a correction is promised. At this point the issue is less about the $15 and more about the lack of accountability and follow-through. Hopefully corporate leadership reviews how promotions and refund authority are being handled at this location. Pitiful!

    The Rusty Nail - sportsbars - Updated May 2026

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