Bar far the very worst customer service I received in many a years. Used this company for many…read moretimes as i am a large chap and they do 4xl and some above which fits me. I always buy the same products from them in the same size from the same manufacture too, done this for years. Placed a recent order and this time the shirts did not fit me, which i found very odd, as i brought them before and I still have the very same items still new in my wardrobe, so when my order arrived online it was a huge shock to see that the items no longer fitted. I checked the size chart on the website and yes all was still the same size i needed, so i checked my new ones i have as spares in my wardrobe and yep they were still matching size, colours, everything, so why didnt these one fit i wondered. Contacted the company and was told i could post them back for a full refund, or if i rather take them into a local store, which i thought i would but i would only get a credit note, which i was still happy with, as i would just buy a bigger size or test the ones in store to make sure they would fit. This is were all hell broke lose, first i went in to and asked to return the items, i was told that i could only get a credit note, which i explained thats fine as i was also told this by your head office, so they took my items including a free mug which was given in my order and was told to keep the mug, which i said it was ok, i did not really want it but thank you thou, i was told they couldnt take it back, shocked at that i said then could you just bin it then, to which i got a there a bin out side the shop i could put it in, i said could she just pop in into the one behind you for me, which really seemed to upset and bother her..... Anyways she said i would get a credit note for X amount and i questioned that as i did pay more due to postage, and due to the size error being incorrect i was told i could claim this back (states this also on there website) but she said they do not refund that ever, so no i could not have my full money. I asked to speak to a manager which again got her back up it seemed, to a radio call and a few minutes later a (i am guessing) a part time manager came, I asked for his name and if he was informed by the lady of my issue..... He said he was informed of the issue and said pretty much what the lady said that they do not issue refund on postage, i did explain that it does say it is allowed online and on the website, but he said only based on faulty products, which it was, it is incorrectly sized, and i again explained to him like i did to there head office the previous day and he said again sorry no credit for the delivery side. I repeated that his head office said it was ok, so could he phone them, and again i then asked for his name, which he said no he could not phone them as its not there policy, and he would not give his name, and said he would thou give his payroll number... (173119). I said then i would phone his head office while i was in the store then and get them to verify my past phone call and that i was entitled to a refund of the postage costs. As i phone them from home phone i did not have the number so i asked if he could give it to me, which he was like sorry no i would need to resolve that myself :O By now i was getting rather annoyed that this so called manager was really being awkward and not treating as a customer and trying to help resolve my issue. So i tried using the online chat system on there website like before to get details but that did not work on my phone, and i showed this to the store manager (Rob, Yes heard a staff member call him this) so i said could he please make the effort as clearly there website is not allowing me to access this info and again handed my phone to show the online error. He finally agreed to give me the head office number and i asked if he could wait with me to hear there reply, that way i could either pass my phone to him and he could confirm that my credit was authorised, he said ok, but then walked off and as i tried to follow him he went into the office which i could not follow him, so i went back to the main cashier side and started to re dial and i placed it on loud speaker so it would be hear to confirm my requested. 15 Calls later and still no answer from the number he gave me, i asked for the manger to please try as i was running out of battery after 45 minutes trying to get confirmation of the agreed credit. I said if he could phone them and i would ask them infront of his, or they could ring me back quickly and i would deal with it on my phone but when they answered for him (guessing a different number he used) he then did not ask for them to call me and said that nope as he said they would not credit my postage. I said to him that i asked for him to pass me phone or at least get them to phone me instore now so i could verify the details of the agreed return but he said no. At this point i gave up and got my part credit note and said

Situated in a busy precinct this branch is based in a very long narrow building. This being so, I…read morefound it very claustrophobic and depressing. Absolutely jammed with stock , in fact, there's hardly room for any customers..!! Staff are very amiable and appear to enjoy their work. Stock is stacked from ceiling to floor, and prices range hi-lo, as you would expect. Reasonable discounts on offer. Car park is quite a way from the store, to the North, by the theatre. This car park is far cheaper than parking inside the City Walls..!!!

One of the most important things I learnt from my mum is the importance of a good fitting bra,…read moreespecially if you're bigger than a C! It's all very well buying yourself a pretty bra and knicker set every few months from Zara or H&M but they almost certainly won't last and don't fit properly, which makes your clothes fit badly and essential could give you back problems. I came to Bravissimo with my sister, on the advice of a friend to get a proper fitting and invest in some 'proper' bras (call before and you'll be sure to have somebody help you). This shop is for people size D and above, not people who need egg warmers like me, just so you know. The girl who measured her was really down to earth and made her feel very comfortable, She told her where she was going wrong, i.e. wearing bras too big, and suggested some brands that would do her justice. She bought 3 bras for under £100 but worth every penny, her whole shape and posture has improved.

Selling lingerie, swimwear and specially fitted clothing for big boobed women, Bravissimo is like a…read moresecret club, hidden away from the prying eyes of North Street passersby. The shop front is comprised of a door and then stairs to the unknown, a world only open to ladies gifted with a Dcup or more. Upstairs you'll find a wide selection of bras and support clothing, all quite expensive but very good quality and there's no frump involved. They do cup sizes right up to K and offer free non-obligatory fittings which you can either walk in to or pre-book. The staff are very responsive to customers wandering up from the downstairs entrance and trot over to assist, and are particularly helpful if you're not sure what you're looking for.

What a great shop, a gem! I stumbled on this excellent shop only recently as I took a short cut up…read morea side road ext to Gap kids. The Guys in the shop were soo friendly and knew their stuff. I am an amateur runner just starting out but they also seem to cater for all runners including the much more advanced than me! This didnt stop them advising me on what shoes were appropriate for me without making me feel like I wasnt important to them, as some athletic shops do if you are not part of the elite. They also have a rather impresive running machine that they can film you to chech your running style. I hear they moved from a smaller unit down the same street, I guess great service and good products does pay off!!

A shop that focus on running shoes and clothing and has staff that are older then 20 years and even…read morebetter know what they are talking about.

I gotta admit I've never done an ollie or a 360 kick-flip…read more I have however, spent a lot of time watching other people practise and perfect these tricks and over the years have developed a strong appreciation for skateboarding as a sport and art form. I'm also a bit partial to buying skateboard gear for my younger, more sporty, little brother and one of the best shops to do this is Route One. As the busy windows and spraypainted doorway suggest, Route One is a santa's grotto for skateboarders, snowboarders and BMX riders. Alongside new boards, wheels, helmets, pads and inline skates, they sell cool hoodies, sweaters, tees, jeans, jackets, beanies and sneakers. Labels include Zoo York, Vonzipper, Emerica, Etnies, Fenchurch, Vans, Addict and Fallen. For those wanting to 'borrow' the whole b-boy look without spraining an ankle or breaking an arm, they also sell fresh headphones and limited edition baseball boots.

As a non-skateboarder, I was more interested in the clothes and shoes in Route One than the…read moreskateboards and supplies. Name brands like Vans, Supra and Dickies are a bit costly, but Route One had several things on offer for the Christmas season. Tops were about £20, or 2 for £35; and accessories were on offer 3 for the price of 2. The front wall displayed several versions of remote control toys: spiders, snakes, modes of transportation...But my favourite was the non-electronic Racing Nuns set! Apparently they run on elastic bands. Quite intriguing. The clothing in Route One wasn't my style, but I'm going to keep those Nuns in mind for a rainy day...

Snow and Rock is the place to go if you're heading to the mountains. They supply everything you…read morecould need in preparation for a ski trip. Snowboards, skis, boots and all the necessary equipment - wax, poles, goggles, padding, sunscreen - are displayed around the shop. Accessories that might be of interest to the non-boarders: sunglasses, hats, scarves, gloves, mittens and smaller sized rucksacks.

When I was younger, I was an avid skier: what you get from growing up in the mountains. Now-a-days,…read morethe whole kaboodle is just too pricey, but I still enjoy popping into shops like Snow and Rock and checking out the wares! As ski shops go, this one has anything you could possibly need, and a friendly word of advice for the newcomer. While this doesn't change the fact that they are selling expensive items for expensive hobbies, it is nice to know how readily available such items are, should the bug hit me too hard once more! In terms of their selection, Snow and Rock seem to have found the perfect middle ground: they offer more ski equipment than would probably be necessary for the casual enthusiast, but don't leave the hardcore fan wanting either. How they trade I'm not sure; we Brits aren't best known for our love of the pistes, but I'm sure they fill a ski sized hole in the otherwise excellent Brighton shopping scene, somehow or another. It is hard to criticise Snow and Rock's selection: they have everything I could possibly want if I went skiing again, and are as well stocked as any of the shops on the continent I've been in. If anything, I'd criticise the amount of snowboarding stuff, but that's just because I think snowboarders are incredibly annoying (they mess up the good ski-slopes... it's a long-standing rivalry!) Joking aside, it's a well-stocked shop, and offers all skiing sundries you might require as well as the beasts themselves: rucksacks, scarfs, hats, etc. I'm still not 100% sure why and how they operate in Brighton of all places, but do think they're a great little place. If you're heading for the slopes, pop in to make sure you have everything: I don't know about you, but I always used to find I'd forget SOMETHING on one of those ski holidays...

This shop is where I get all my daughter's dance gear…read more Me, I just get Leotard, dance tights, tap shoes, split sole jazz shoes and ballet shoes. Matching ribbonsand ankle warmers. They also sell gymnastics leotards, ballroom dresses, ballroom shoes, jazz trousers, 'jogging outfits' (for staying warm in), cuban heels, hair nets, sparkly bits for everywhere. It is an absolute life saver, except that it doesn't open until ten, and the staff are great. All sorts of hair accessories, dance bags, shoe bags and you name it bags. I try to leave said daughter elsewhere when I need to go there.

the one and only dance shop you will ever need to visit if they dont have it or they cant get it in…read morefor you it doesnt exist. staff are friendly and very helpful. This shop is equipped with everything you could possibly need for your children, and prices are good too

I first came across Snow & Rock many years ago a ski show in Earl's Court where I purchased my…read morefirst pair of ski boots from them. Since then I've returned many times for skiing related purchases. Skiing isn't a cheap shop and indeed Snow & Rock aren't a cheap ski shop so be prepared for some credit card pain when you shop here. I tend to buy my more specialist items like ski boots, skis and goggles from here as I feel quality in these areas is worth some extra money for good advice and good fitting. After all, these items tend to last me years, so it's worth getting quality which will last I've now skied long enough to know when I've getting good advice or if someone is trying to blag. The advice here is generally solid. I like their custom footbed service where they will mould the soles of your boots to fit your feet exactly. Having a pair of perfectly fitting and comfortable ski boots is vital to an enjoyable ski holiday and these are well worth the investment. Snow & Rock will also adjust boots after purchase for up to a year after purchase. As usual, hit the shop for bargains at the end of ski seasons. The clothing is expensive here and I tend to go elsewhere for less trendy but more affordable gear - I can't bear to spend that amount of money on something I've only going to wear 1 or 2 weeks a year

I don't think anyone in London is going to understand the following reference, but visiting…read moreAmericans might. Snow & Rock is REI. Just smaller and more expensive. They had a decent selection of outdoor gear and more sports oriented gear than I expected. If you need adventuring or outdoor gear I'd come check this place out.

Large selection of discounted sporting goods, including stuff for football (soccer), tennis,…read morecricket, you name it. They also have shoes for running and some with cleats for football. Lots of football jerseys from UK teams - Chelsea, Arsenal, Manchester United. Most of it is marked down 25%, 40%, even 60%. Great Christmas presents!