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    Ridge at the Stratford

    2.7 (3 reviews)
    Open Open 24 hours

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    2 years ago

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    3 years ago

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    2 years ago

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    Adagio Care Assisted Living Home - kitchen

    Adagio Care Assisted Living Home

    5.0(2 reviews)
    2.5 mi

    As my dad's memory declined due to Glioblastoma and treatments, a difficult decision was made for…read more24 hr care. This facility is secure and has 10 private rooms which was important as he gets close individual care and attention. With the open floor plan, you can smell the yummy meals being cooked in the kitchen and the living room is bright and open. There is a beautiful backyard and seating area which we've been enjoying this spring. The staff is warm and friendly and able to reach with ease. They've been very accommodating and helpful with our special requests. They manage meds and have a nurse who comes into the home and helps with checkups. The schedule is enriching with daily activities, set mealtimes, and he has made friends with the other residents. I would recommend this business to those whose loved ones need memory care and seeking a smaller home-like environment.

    Our family was very hesitant to place our dad into a care home due to an irrational fear that it…read morewould diminish his quality of life. However, our fears were quickly dispelled after seeing how well he did. The care staff really did care and our dad continually commented about how good the food was and how nice the people were. I highly recommend this home, especially for any family member who has memory issues as it provides a safe structured environment that caters to those with memory problems.

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    Adagio Care Assisted Living Home - Kitchen

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    The Ridge at the Stratford Assisted Living and Memory Care

    The Ridge at the Stratford Assisted Living and Memory Care

    1.0(1 review)
    0.0 mi

    I placed my mom in the memory care unit at the Ridge at the Stratford on August 1, 2023. My…read moremother had dementia, but she was still able to bath herself, go to the bathroom by herself and wash her hands. I explained to the staff that I was putting her in this facility because she needed stimulation from activities but she had to be coaxed into knowing where the activities were. The staff did not lead her into participating in the physical activities that were listed on the calendar, such as fitness fun and toss and talk. The only activities I observed the residents doing was playing bingo and watching TV. My mother's dementia caused her not to be able to read, write or comprehend tv shows. She lost her ability to recognize letters or numbers. I advised the staff of this. The memory care unit did not pay attention to their residents. My mother's watch was stolen and found in another resident's room. The staff lied to me and told me she was participating in activities twice a day, but when I went to visit, they would ask how I got her to leave her room. I would go during different times of the day and they never followed the activities they had listed on the calendar. They were always playing bingo or watching a movie. The memory care unit did not provide adequate water to the residents and when I went to visit, I could never find water for my mom to drink. I tried calling on the days I could not go and see her but was always met with having to leave a message with no return phone call. I was told by Valerie the Director that I needed to email the director of the memory care unit. When I did, I would never receive an email back telling me how my mom was doing. Within 14 days of my mother being in this facility, she became severely dehydrated, she had complete renal failure and a skin tear on her right arm that no one knew how she got. This was because they did not check on her like they said they would. She went all day one day without eating and I never got a phone call advising me of it. The skin tear caused her to become sepsis. On August 15th she was placed in Hospice of the Valley and died on August 20th. I would not recommend this facility to anyone. The pictures on the website are only of the assisted living part of the facility. The dining room in the pictures is in the Assisted Living part and all the programs they say they do on the website are a misprint because they only play bingo and watch movies. The memory care unit is dirty, and makes you feel like you are in an insane asylum. I was advised by Valerie, the Director of the facility, that I needed to provide my mother with two sets of towels, sheets, blankets, and bedding. When I picked up her items and cleared out her apartment after her death, there was still blood on the floor from her skin tear. The clothes and bedding I provided were missing and I only received one set of sheets, blankets, and pillow cases. Some of the clothes I brought home had someone else's name on them and when I picked up my mom's medication, I received meds with other residents' names. The caregivers do not know how to handle the memory care residents or do not really care about them. If you love your loved one who has dementia or Alzheimer's do not put them in this facility. They do nothing that is mentioned on the website or the activities calendar. This care home was sited with 20 citations after my mom died but were only fined $500.00 for not providing adequate water to the memory care unit. The total amount the State of Arizona fined them was $2500.00. I was not able to get justice for my mom because of her age. It is all a money bucket. My mom died because the staff at this facility neglected her, so if you love your relative with Dementia or Alzheimer's do not put them in this facility. Don't believe the website either all pictures and activities are for the assisted living section.

    Ridge at the Stratford - retirement_homes - Updated May 2026

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