This resort is unbeatable! Everything was perfect. We had our 25th anniversary here. We stayed for…read more5 nights, 6 days. Service was top notch. Starting with the Bellman JB, who was superb, he even brought us wine and fruit and a card to welcome us. Our guest experience supervisor Erika was absolutely amazing. She did more for us than anyone ever has at any resort, any place we've stayed. Top notch hospitality. Too much to mention here. Harrison in the club lounge always made us feel welcome and appreciated. We had a photographer (blue glass photography) Alain Brin, he was amazing for our photo shoot. Overall a 5 star experience. We will be back!

The Ritz Carlton in St. Thomas does not meet expectations of what you would expect staying at a…read moreRitz and in this price point. We came a few days early on our own and then the ladder half of the week we were part of a large group. The hotel was obviously empty when we got there. When we checked in, they told me I had a garden view room and I had been told I would get Ocean view. When I asked if they could accommodate because I knew the hotel was fairly empty they disagreed with me and told me oh that is far from the truth. I guess they're not allowed to tell you That they are at low capacity because for the next few days we barely saw anybody there. They did give us a different room, however, there was a card in the room, made out to someone else and a plate of fruit for them too that never got moved. The room appears older, but they tried to do some modern renovations. There was still dings on the walls, scratches in the paint and older looking flooring. The towels in the room were older, not very white anymore, and very rough to the touch. My oldest towels at home are far nicer than these, again, not what you expect staying at the Ritz. We went to one of the restaurants called Coconut Grove for lunch. We ordered a jerk seasoned fish sandwich. The fish was fresh and decent, however, there was no jerk seasoning on it as described. When the waitress came over and asked how everything was, we told her and she just laughed and said she would have to have a talk with the kitchen. There was no offer of fixing it or replacing it. I did share this information with one of the food and beverage managers walking around when she asked me how my lunch was. She did make the situation right by giving us a certificate for lunch on property the next day. That was very nice of her and we did appreciate that. The next day we had scheduled spa treatments. The spa facility was a huge disappointment. When going into the steam room, there are chipped and loose tiles all over the floor. I nearly cut my foot on a piece of broken tile. I then proceeded to pick up a whole handful of broken tiles that were loose on the floor. They need to warn their guests to make sure to wear their provided rubber flip-flops. This is extremely hazardous and unacceptable. In addition, the bathroom had no toilet paper. They were not cleaning up empty glasses that were left in the spa. The relaxation area was very basic and not even anywhere to put your feet up. The treatment rooms are Also really old and not up kept. The room I got my facial in had an air conditioning vent that was covered in black mold, and that is the first thing you notice while you're lying on your back, looking up. The door to the treatment room opened when I was not dressed and had to jump underneath the provided blanket. The aesthetician told me that door is broken and just keeps opening and scared the last customer because she also was undressed. Why has this not gotten fixed yet? Unacceptable! The gym facility looks nice. when you first walk in however the walls need paint and parts of the flooring in there are damaged. Housekeeping did not clean our room until 4 o'clock or later on most days. We would do activities during the day and either they had not been there yet or were there and we had to wait for them. Would be nice if they did that a little bit earlier in the day. Most of the people who work there are friendly and polite. Everyone greets you. As far as how the spa handled my situation, I would have hoped they would have taken care of our spa bill based on that, but they sent a lotion to my room and said thanks for understanding. The receptionist at the spa had asked for my contact number and told me someone would call or text me on it and they never did. Also, the spa will add a 25% gratuity to your treatment. I was told that can be adjusted based on preference. They never gave me that opportunity to even look at it just fully charged me without me even signing for my spa visit. The treatments themselves were decent, but I don't typically tip $50 on a 50 minute massage and was made to feel uncomfortable for questioning that. We decided to get some breakfast at the Bluewater restaurant on our list morning before heading to the airport. We ordered eggs, Benedict and a yogurt and waited over 20 minutes with no acknowledgment as to where our food was. After about 25 minutes, we asked the hostess and said we were getting concerned we would miss our transportation to the airport. She said she would go check, went into the kitchen, And never came out. We waited and waited with zero communication and then just ended up leaving because we had no time left. Sadly, the cons here added up and out weighed the pros and left a negative overall experience. We would not come back to this resort and it makes me question the integrity of the brand Ritz Carlton moving forward.

Trunk Bay is an absolute must when you're in the USVI National Park! Took the Red Hook Car Ferry…read moreover to St. John. Talk about a wildly stunning ride! Trunk Bay is home to the only underwater snorkeling trail in the U.S. national park system. The beach is pristine, tucked into the park with soft white sand and crystal blue water. The marine life is incredible! Full of depth, color, and light. Totally dreamy, super chill, and the perfect spot to soak up the sun. Out of all the beaches in VI National Park, this is my favorite. A radiant, sun soaked escape!

absolutely heaven on earth!!…read more clear blue waters, soft sand, snorkeling (lots of fishes and saw a permit fish almost a yard big!!), showers & restrooms, bar with alcohol, food & dessert shacks (get the shrimp burger), rentals (for chairs, canopy, snorkel gear), $5 admission I do appreciate how they don't give out plastic!! Please protect the oceans and be green :) recycle + reusable metal straws

This place is definitely a hidden gem. I just had the best fish tacos, ever! And you can order your…read morefood and walk 20 feet to a quiet little beach with tons of marine life. We did have drinks while waiting for the food and the service was good. Prices are on par for the island. This will be our go-to place on future visits.

Absolutely loved this place! The Crispy Fish Tacos were amazing, the snapper was fresh, flavorful,…read moreand unlike any fish tacos we've had before. My husband loved the Shack Burger, and the fries were perfectly seasoned. We also enjoyed the refreshing Hide Away Farm Bush Tea. Our server was incredibly friendly and attentive, and the relaxed, lively atmosphere right by the beach was perfect. Great food, great service, and generous portions, we'll definitely be back before we leave.

We had such a great dinner at The Easterly, definitely more of an upscale dining experience but…read morestill felt really relaxed and welcoming. We made a reservation, but honestly it didn't seem totally necessary when we went. From the moment we sat down, the staff was on top of everything and so friendly. You could tell they really care about the experience, and everything flowed perfectly without feeling rushed. For drinks, we ordered the Vessup and the Carib and both were so good. The Vessup especially stood out, the cream on top was so smooth and delicious and just made the whole drink. They brought out fresh bread to start and it was so good (always a win in my book). For dinner, we went with the lobster with potato and broccolini and it was incredible. Everything was cooked perfectly and the flavors were just on point. Between the food, drinks, atmosphere, and service, this was easily one of our favorite dinners on the trip. Definitely a spot I'd recommend if you're looking for something a little nicer but still with that island feel.

Great ambiance Great friendly servers…read more Beautiful place for bday dinner Pricey per portions Seating area requested was given to another couple Hard to park depending on time Event: Vacation for birthday

Awesome place server was funny and friendly, food was d-e-l-I-s-o-u-s I wish I took pictures of…read moreeverything we had but I didn't ‍ Hook'd is definitely a place you need to go to while in St. Thomas also try the bottomless mimosas

Such an awesome place to visit. Great food, great service and great views! Enjoyed breakfast -…read moredefinitely recommend the French Toast & Homestyle fries! The owner came over and hung out with us for while; such an incredible conversation about perseverance and commitment! So yes, we are HOOKED!!! And look forward to visiting tomorrow!

So glad we chose Sugarcane Grille! A treasure location with hole-in-the-wall-feel, we were spoiled…read moreby delicious food, great conversations with friendly staff, and a beautiful view of the sunset, water, and rooftops amidst the lush trees. Best meal we've had across Tortola and St. Thomas!

Enjoyed our meal here while staying at the Bunker Hill Hotel - staff was friendly and service was…read moregreat! Nice breeze on the patio with a harbor view to watch the sun go down. 4.7

Best place ever will always stay it's the best ever restaurant is awesome beach is awesomeread more

Caneel Bay was my first choice in resorts in St John, but after looking up the prices for the week…read moreof Christmas I realized my daughter would have to go without diapers for the year if we splurged here. And so we ended up at the lovely Westin thanks to my starwood points- can't beat a free vacation. While we didn't stay at Caneel Bay, we did spend a lovely day here. The concierge at the Westin had highly recommended the brunch at Caneel Bay, but when we got there we were informed they aren't serving brunch til January. It didn't make much sense to me since the holidays are the high season for them, but the regular lunch menu looked great too. Parking at Caneel Bay is $10, but if you eat lunch they'll validate your parking. Worked for me! The food at the beach restaurant was really good. I enjoyed a mozzerella sandwich and some tasty fries that came with it. And my hubby seemed to really like his club sandwich as well. The service was top notch as well, something we felt that was missing from our stay at the Westin. We took the short trail over to honeymoon beach. It was a very small beach, but quiet and beautiful. I worked on my tan, while my husband snorkeled. He had snorkeled at many different beaches on the island and said this was one of the best snorkeling experiences. We then walked back over to use the beach on Caneel Bay. They allow visitors, but you're not able to use their lounge chairs and equipment unless you're staying there. Regardless we were happy campers soaking up the rays (and more snorkeling for the hubby) on this gorgeous beach. It was one of the loveliest days on the island. I'd definitely look into staying here during the off season when the prices aren't so high...or if i ever win the lotto.

The sushi and rolls are all legit. It's nice being able to get a great meal off the resorts…read more Located in redhook about 5 minutes from the ritz by car. Service team was great! We had the miso soups, spicy edamame and crispy rice to start. A few poke bowls, tofu bowl and the sashimi and rolls. All very fresh. My favorite was the salmon sashimi which was buttery and delicious. The ahi normally my go to was not as solid as the salmon. The 4 tuna roll, and the surf and turf rolls were excellent. We didn't order the carpaccio this night but had it brought to us the next night while dining next door at pesce the Italian restaurant that are all sister restaurants. The carpaccio was the best thing in hind site.

Very disappointing experience. We had a reservation, but…read morewhen we arrived, we still had to wait about 15 minutes to be seated. After placing our order, we waited nearly an hour for the food. The sushi rolls were not good, and the fish did not taste fresh. On top of that, there were many cockroaches, which was extremely unpleasant and unacceptable for a restaurant. The restroom also had no toilet paper. Unfortunately, this was a very disappointing experience, and I would not recommend this place.

This was a great experience. We saw tons of tarpon, and the overview of the local marine life was…read moreboth interesting and educational. While we were advised of important details ahead of time, including bringing cash for gratuities, and not to show up inebriated. It would have been extremely helpful to receive a recommendation to bring bug spray or insect repellent as well. Unfortunately, all six members of our family were bitten extensively by sand flies, and the resulting itching, swelling, and large red marks made the next two days of our vacation extremely uncomfortable. We purchased anti-bite treatments, anti-itch creams, and even took Benadryl, but nothing available locally provided meaningful relief. A simple heads-up about the sand flies and the importance of insect repellent would have helped us avoid a very uncomfortable experience. Despite enjoying the excursion itself, this issue had a significant impact on the remainder of our trip. It's only this reason I am giving a lower rating.

More than I expected on this excursion. I was skeptical at first, believing the boat lights and…read moreclear boat would either keep the fish away or give us a really good view. When booking you may see another similar company. Make sure you select night kayak.com with he clear boats as it will make a big difference. because of the little light pollution, clear boats and the led lights, and the neon glow sticks they give you (complimentary) we actually got to see a lot! We saw plenty of sting rays, lots of tarpin, a school of fish, and 1 sea turtle. The water was super calm, and because of it we glided through the water very easily. You will be on the water for a solid hour, sight seeing, and at the same time getting a nice history of the island from some great tour guides. Our guides were Curtis and Denning. Very charismatic guys, a fun vibe, and were very attentive to all the guests to ensure everyone was having a good time and being safe. I loved the insight and history about the island. One hour and 20 minutes was just long enough and would definitely recommend.

ROADSIDE TREAT As…read moreyou travel around the island of St Thomas you will encounter roadside restaurants hidden everywhere. This is one of those places. It is located east of the Food Center grocery store. This is a place where the locals eat. As you drive up in your rental car, they will totally know you're not a local. Do not be afraid and miss out where the locals eat. You will see a bunch of outdoor tables and a food truck that is now a non moving kitchen. There is a wooden staircase located at the back door of the truck. As you make your way up the stairs you will see a glass case with already cooked food. It will totally be hard to see the food past the steamy glass but the owner is brilliant. She uses a window squeegee to clean the steam off the windows. You will now have a totally clear view of all the food she has. It is typical Caribbean stewed meats like chicken, goat & fish. A plate of chicken with rice costs only $10. If you want goat or fish with rice it will set you back $12. You can also add on a Johnny Cake for just $1. Two sisters make all of the food and they have been in business for seven years which means that they are doing something right. So next time you find yourself on a winding road in St Thomas keep your eyes open and stay on the left side because these hidden culinary adventures exist everywhere. Everything doesn't have to be twenty bucks a plate and this place is a perfect example.