I lived at 30 Dalton for 18 months while I commuted between Boston and CA for work in Boston…read more This was a great place to call home when I was away from my family. The concierge was always there for me. The staff was friendly and responsive. The other residents were personable and friendly. When things didn't work right, it was fixed the same day. The gym was perfect for a morning or evening work out. I would highly recommend it to anyone looking for a high end apartment in a GREAT location.

We lived at 30 Dalton for 2+ years and, while our experience wasn't wholly negative, wouldn't…read morerecommend it to anyone seeking a rental in Boston as there are far better values to be found at nicer buildings in the area. First of all, the Yelp ratings for this building have always been terrible and only recently improved when the management incentivized residents with a restaurant gift card to post reviews. So there's that. As others have noted, there are continued issues with the elevators and construction/noise from the Four Seasons across the street. In late 2019, when I was six months pregnant, I had to plead with the management to create a safe environment to walk our dog. At least twice, we were nearly hit by cars peeling around corners because the construction from the Four Seasons eliminated sidewalks and didn't create temporary walkways for pedestrians at that time. Unfortunately, 30 Dalton was unable to rectify this. This past fall, as Covid cases were rising, I had to ask management repeatedly to stop hosting gatherings in unavoidable common spaces. They had happy hours, manicure, and massage events (in the middle of a pandemic!) in the lobby of the building. Finally, they realized how unsafe this was and stopped. But only after multiple requests. The finishes in the apartments are very low quality. If we tried to vacuum while more than two lights were on, or use the Instapot and blender at the same time, we would blow the circuit. Several times we had to complain about trash smells from the garbage room wafting through the vents and into our apartment. Towards the end of our stay, in November 2020, we dealt with loud parties from other units. This never happened pre-pandemic and I can only assume it's because they lowered their standards for new tenants in an effort to lease units. We ended up moving to a new apartment managed by Related and it's night and day. The concierge is extremely professional and prompt in response. Further, we received three months free rent so are now living in an apartment that is 2x the size for approximately the same price we paid at 30 Dalton--and, instead of living across the street from constant construction, we are two blocks from Boston Common. To be clear, there are some very good people working the front desk at 30 Dalton (Zack, Marvin, and Carlos among them), but there are also some real bozos who never look up, ignore you when you walk in, and can't be bothered to push a button that opens the door when your hands are full with groceries you're towing a stroller. It's the little things that really add up to create an experience and, unfortunately, all those little things made ours a less than positive one here.

Since the change of ownership from Avalon to Greystar and the rebranding from AVA Theater District…read moreto Luka on the Common, QoL and services have degraded. Elevators are out of service more often, and repairs take longer. This impacts peak foot traffic when 1 elevator is out of service, another is only accessible through the freight dock (this hasn't changed), and only 2 can ferry people up and down. This leads to 2+ minute wait times. I now no longer receive email notifications when the front desk receives a package, which Avalon previously did. I have to go down there myself and sometimes have to show the Amazon delivery driver's photo of drop-off for front desk to find my package. The new parking valet is also significantly worse. Previously, I could text a fixed number with simply the word "car". I would then get a text confirming my request, another text with a time estimate, and a final text when my car is ready. This new system has me navigate to a website and request my car there. It does not give a time estimate and I receive car ready texts ~10 minutes after the car is ready, usually when I have already driven off. Staff are also absent from posts or have disaffected attitudes, when the previous valet company maintained professional courtesy. The location remains convenient and the building still has its modern luxury amenities. New tenants may not notice my complaints or expect the same quality of service. However, I feel disappointed by the clear downgrade after the acquisition by Greystar. It seems like Greystar uses the Private Equity business model - acquire assets, enshittify, profit.

Beautiful location , they have really stepped it up. The renovations have been more than amazing :)…read more. The staff abd leasing office are wonderful.

My main complaint is that their customer service is consistently underwhelming…read more - Didn't tell us that they were literally jack hammering in the apartment above ours. - Jeff, one of the concierge, consistently has a hard time with deliveries. - The management team doesn't follow up with messages. Other than that, it's a nice location and nice building. It gets really busy during Red Sox games, which will add 5-10 minutes to your commute. Gym is terrible so we just put workout equipment in our apartment.

Simply BEAUTIFUL apartments and building…read more Roof top pool and gorgeous view of the Red Sox stadium.

It truly breaks my heart to write this review. The location of this building is undoubtedly…read moreincredible, the amenities (gym, rooftop, office space, etc) are also great; however, the negligent management completely invalidates all the good the building has to offer. I've lived in many different apartments all throughout Boston, none of them being deemed "luxury," and yet 11 West Broadway takes the cake for careless irresponsibility. Do better Bodwell Pines.

The management is the worst you can ask for…read more On the day I moved in, the wood floor had been scratched, carpet in the bedroom was very dirty. After reaching out manager Dave, I had been told that management could do nothing about the carpet with stains and the scratches on wood floor. Then I reported to the Boston City Hall, they did the investigation in my apartment and then sent an alert letter to the management. Two weeks later, Dave hired the people to wash the carpet in my bedroom. Why? Because management got the ALERT from Boston City Hall. So if you want to go over all the sh*t I went through, move to 11 west broadway. When I had noise complains, the manager Dave did not trust my judgment. He came to my apartment at 1 AM after many time I complained about the noise from Stephis' in Southie, and he pretended did not hear anything, then wrote me a super long report which said that management can do nothing about the noise. Kim, the manager dealing with lease never showed up in the building, and she had super rude, selfish and unprofessional words to manipulate residents through the email in the suburbs because she even did not pick up the phone call or call people back. Every time I had the request, she claimed herself was on the VOCATION and reaching out her "next week". Yes, when you pay $3000-$4400/month, the manager is spending your money on the vocation in the office hours. Yoni, the agent who showed units to me, was a big liar. He promised me the carpet could be cleaned before I moved in, but the carpet had not been washed until the 3rd month after I moved in. Forget about he tells you that switching unit if you do not like your apartment after move-in or breaking the lease if you need to. Once you move in, you stay there for A YEAR. Also, he will show your occupied unit to people two months before you move out. EVERY DAY, you will get the showing notice email from him. EVERY DAY, you will have strangers in your apartment in last two months you are there. Even though I told him I did not want to be bothered sometimes, he still had people came over and knocked my door. If you do not care about the privacy and want to have the nightmare, go for 11 west broadway.

Gorgeous apartment complex! The facilities are so nice, the staff are so nice, and they are so…read moreclean as well. They invited me for an event during Thanksgiving and they were so nice to offer me catered food.

We've all heard the term "luxury apartments," but most places are far from that. The Smith actually…read moreearns it. Amenities at other complexes are often broken, dirty, or barely maintained. Here, they're consistently clean, fully functioning, and when something does need attention, it's fixed quickly. It feels like they're cleaned every single day. After moving from Chicago to Boston, I was shocked by the higher rent and hesitant to choose a nicer unit. I'm glad I did. It's been a worthwhile investment. Maintenance is incredibly responsive, no apartment anywhere will ever be perfect, which is exactly why having a reliable maintenance team matters which they have.

We lived in Harrison Court for over two years. We had a great experience there. The management team…read morewas always very prompt when responding to any questions. The maintenance team also always came promptly if there were any issues. The building is well-maintained and safe. There is an underground parking garage (under James Court) which is actually priced lower than the underground garages of other buildings in the South End (to my knowledge). The apartment prices appear to be similar to those in neighboring buildings in the area. In the time that we lived here, we had no issues. Thank you to the management team for always helping in any way needed.

The apartment is nice - laundry in unit, central air. The staff is responsive, especially…read moremaintenance. Biggest complaint are mice. It's been a constant problem since I moved in 6 months ago. Holes were filled but we continue to have issues. We caught 2 mice but have seen mice twice since then. It doesn't make me want to renew my lease.

Recently moved into the Girard, and after living in many luxury properties in Boston I have to say…read morethe Girard is probably the one that will feel like home the most. A smaller community, with amazing staff, going the extra mile to help you out. Yes, the Girard might not have a rooftop pool, but really? is that what you look for? Apartments are big, rooftop is amazing, management and daily staff are as friendly as they can be and in my case accommodate as much as they could when moving in. Saw the reviews about not having lights in the rooms....this is very standard in Boston specially with luxury buildings...I was surprise the first time I encountered it but not a negative to the Girard. Nest temperature control, huge kitchens, modern floors, amazing views, quiet neighborhood int he middle of the SE, art everywhere (love it), residents so far are more permanent which makes it a closer community. All but good things so far!

Beautiful Apartment with washer and dryer in the unit parking garage and gym it was beautiful I…read morehope to rent here