I recently rented with South Boston Property Managers and had a great experience. My property…read moremanager was very communicative and always very responsive. I had to leave my lease early due to a surgery and relocation and my property manager was supportive with every step of the way. They were able to work with me on both ends of moving in and out to make sure every need was met. This is high quality service and it was greatly appreciated!

I found my previous apartment at the perfect time. From the start, Craig communicated clearly and…read morewas very understanding of how stressful moving can be. Throughout my year as his tenant, he remained honest and respectable. He was quick to assist with any maintenance or household needs. He ensures the property is well maintained and is always professional. I've had no problems with him as a landlord and that can be difficult to find in Boston. I would safely recommend leasing with him!

If you've been wronged by this group I'd recommend filing a complaint at:…read morehttps://www.mass.gov/how-to/file-a-consumer-complaint Hard to believe this company still exists. The absolute worst of the worst. They managed my building for two years and in that time we received fines from the city for uncleared sidewalks and complaints from vendors for unpaid bills. Ultimately they just stopped paying for the emergency phone in the building elevator seemingly because they just forgot? There was never an explanation or apology. That led to a failed elevator inspection with 90 days to reactivate the phone and install working fire extinguishers. In that time they took literally no action and didn't respond to repeated emails and calls from residents and vendors. Then the city shut off the elevator.... Needless to say, avoid at all costs

I couldn't recommend this less. In the years our building was under their management I must have…read morecalled hundreds of times and they picked up the phone zero times. Their email responses are absolute trash. They do no care about you one bit. I hope no one has to experience their "services".

This is by far the best property management company I've dealt with. Arthur is super responsive,…read morealways has a solve, and is very friendly and great to work with. I would highly recommend anyone hire them for their association!

Arthur is the go to person for property maintenance and management. He takes care of many of our…read moreproperties and has always provided us with a top notch service. He is super responsive, quick and very proactive when problems arise. I highly recommend. Keep up the good work!

Unfortunately, my move-in experience with this property management company has been extremely…read moredisappointing. At move-in, I was required to pay $12,600 total for first month's rent, last month's rent, and a security deposit. I had only expected first month's rent and the security deposit, so the additional $4,200 was an unexpected expense. Things got worse on move-in day. I arrived at the property while it was raining and realized I had not been provided the code needed to access the house and get my keys. I ended up sitting outside in the rain for approximately an hour waiting to get into the home. For something as important and predictable as a tenant's move-in, I found that level of disorganization unacceptable. When I finally got inside, the property was also not in the condition I would expect a home to be delivered to a new tenant. There were holes in the walls in multiple rooms, dirty and marked walls that needed cleaning and painting, dust and grime in the bathroom, shelving and photos left behind, and a significant amount of the previous tenants' belongings still in the basement. The home clearly needed additional cleaning and preparation before being turned over. What has been most frustrating is that despite raising these concerns and the significant inconvenience caused during my move-in, management has declined to offer any rent credit. I understand that issues can happen with any rental property. What matters to me is how management responds when they do. After paying $12,600 upfront, I expected the property to be ready for move-in and, when it wasn't, I expected management to make a meaningful effort to acknowledge the inconvenience. I hope the remainder of my tenancy is a better experience, but based on the move-in process and management's response so far, I cannot recommend them.

From a tenant perspective, this is the worst property management team I have ever worked with. It…read moretakes them weeks to respond to emails. When you put in a request, they email and explain that everything was fine when you moved in. When you offer to pay for suggested improvements to your unit, they insist you use their contractors that charge more than double what any other insured contractor would charge for the same project. Additionally, they use a blanket lease that prohibits you from using any portion of your own apartment with so many contradictory clauses that I doubt it would even hold up in court....for example you sign a lease that says you cannot enter the basement, but then sign another section that says you can put a washer and dryer in the basement for your use. I've had nothing but problems with them since the day I moved in. The only fortunate thing is that I'm in a very affordable apartment after years of being in fancier, high-priced apartments. As a tenant if this is the company you are asked to work with to sign a lease, RUN far away.

Mulberry Property Mgt - and specifically Ariana - is knowledgeable, helpful, and most importantly…read moreresponsive. I can't say how much I appreciate them and enjoy working with this company.

Since hiring Mulberry property management, the team brought in a new snow service provider, and the…read moreservice has never been better. The property manager, Ariana also worked diligently to organize our HOA's accounting, and financing, which were in chaos due to our previous management company's lack of attention. Awesome company! I highly recommend them! -Franchesca, Trustee -Beacon St, Condo Association.

I have been very impressed with Kyle Cabral and his team in their high competencies in managing my…read morerental property. As someone who used to manage my property (from long distance), I knew the pain and efforts involved in dealing with tenants...and honestly..after a few years, I wanted nothing to do with managing a rental from far, far away. I remembered calling and leaving a voicemail message with Southpaw about my desire to find a property management company to help me rent out and manage my unit...and..to my surprise, I got a call the same day back..and all within several hours when I totally wasn't expecting it! Within a few days...I worked with Kyle to sign my rental agreement, provide him information and access to my rental unit...and the unit was already rented out...all within 24 hours of signing my agreement to have Kyle manage my property! Wow..I was impressed! What impressed me more was Kyle's ability to manage rental properties. He took great care of tenants and property owners alike. He's fair..and not just siding with either side. He is not hesitant to tell me as an owner what I needed to do to make sure my tenants are happy (and he's happy to do the same to keep me happy dealing withe thing from repair to HOA as well). I am also very happy to see that...with Southpaw...the need to manage my rental property or handhold anything..is pretty much nil! Kyle took care of everything! And..I just saw..that I recently gave a consent to continue renting out my unit/extend rental offers to my current tenants..and he already had them signed extending for another year of rental at my unit ahead of expiration of an existing lease! That's a testament to Kyle and Southpaw's competencies and proactive approach to management! I love it that..for once..I can really sit back and trust that Southpaw can handle my rental on my behalf! For a long while, I worry about having to sell my unit if the property couldn't be rented out..but with Southpaw...I didn't have to worry about sale of my property anymore..because true passive rental income from this property is now a reality for me!

We had the pleasure of working with Boston Capital Management for the past four years as tenants…read morefor one of the properties they manage. I can't express enough how wonderful Kyle, George, and the entire team at Boston Capital Management have been. They are professional, courteous, highly communicative, and respond quickly to any needs. Thanks for a wonderful renting experience.

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

Great team. Responsive, thorough, and generally a pleasure to work with. A far cry from the…read moreincompetency I have dealt with with other managers in the past.

Prospective owners & renters: do your research before moving into a SBC2 managed property…read more On my move-in day, SBC2, LLC, acting as agent for my condo, issued my unit a $100 fine alleging the entrance doors were left unattended. I disputed it and provided photos showing I was present for the majority of the move. The fine was upheld, but the video provided to my landlord did not include the camera directly facing the bench where I was sitting for a significant portion of the move. I requested that the complete footage be reviewed. My experience has raised serious concerns for me about how fines are handled and how residents can challenge them. If you're considering living here, ask about the association's fine policies, surveillance practices, and appeal process before signing.

Highly recommend. Great service, great at what they do, and great communication. Will be using…read moreagain in the future.

I would not recommend their services. I hired Land Mapping to complete property staking. The only…read moredocuments they provided were ones I could and have obtained from Registry of Deeds. They did not provide any unique "calculations." I have some questions about how the survey was conducted and information that was said to me. A separate survey crew hired by a neighbor came by the day after our property was staked. They used the markers on our property for a neighbor on the other side of our street-- they asked me who did our staking. It's close enough for building flower beds along the property, but I will use a different company in the future for establishing property lines.