The owner clearly loves his craft. Staff is super helpful, loads of healthy fish to choose from,…read morestore has a cool wood inspired aesthetic.

They definitely made it right--unbeknownst to them…read more I had bought dry goods and ended up changing my mind about them. They informed me of their exchange/store credit policy: 5 days. This unfortunately isn't a very generous window. To my dismay I was on day 6 so they said they couldn't. I explained that I live about 30min away and am off work around 630/7 so it's VERY difficult to make it down within the 5d period. After explaining this they said they could make an exception. The one downside is their driftwood pricing. They do have sims decent selection; however there's no set pricing guidelines. Other LFS stores use color-coded zip ties to denote price; here they don't. Online it says they sell based on weight; however the times I've bought pieces they've never weighed it: it seems like they just come up with a number and that's what you pay up. I guess another downside is they have a smaller selection (of goods in general) than other local LFS stores and they're a bit pricier.

I go to this store a lot I love all the different fish and love coming here the best service the…read morepeople that run the store a the coolest people ever take great care of their fish unlike other big brands like Petco

The Best Store for planted tanks and critters. We bought from here our Anubias Plants, 3 kuhli…read moreloaches, black mollies, 4 corydoras, 1 Dwarf Gourami and 8 Blonde African Dwarf Frogs. And they all get along. True story. It's really relaxing having our 20 Gallon aquarium and a bit of nature with us. Very cool. Highly recommend.

It's always great shop to find good treats and some gifts for our gals and our grand dog lol…read more Service excellent and super friendly. I feel so lucky to have IB close by and so does our girls like going inside to get a free treat

I love coming here. Apart from the cats roaming around, they have a great snack bar for dogs which…read morenew and fresh treats. I can even find some for my cats. The cat section is bigger than most chain stores compared to the size of the location. The DEALS 10/10!!!!!! The girls are super approachable and knowledgeable about products and resources they offer. Did I mention there's 2 cats that roam around

Attention to detail and meticulous in maintaining asthetically pleasing aquatic features.read more

Your new technician is a wizard at building and maintaining large scale aquariums. He has done work…read morefor me and you can expect the best from him as you do with your current team.

I am sad it permanently closed. They have recreated themselves in www.speedfeed.app, completely…read morededicated to reptile foods.

I don't recommend this company at all. He lied to me just to make a sale. he sold me a sea…read morecucumber, and he told me I can keep him in my 20 gallon tank I asked many times if it's OK and he said yes so my reef guy came yesterday to clean my tank and he says that you cannot keep this in your tank. It's too small and we release toxins. he never told me any of this. I tried exchanging it today and he refused to exchange it.

Family operation, I like that a lot!! Job took less than 2 hours i provided everything, fountain,…read moreplatform, sand, shims, pump. Only thing i did not have was 2 feet of clear fountain hose. The Painful part was the cost $475.00 that's over $225.00 per hour. It's not like it requires a skilled laborer

I have made numerous orders from Aquatic Arts. No company…read morepacks better or has better customer service. The fish are all healthy! I've ordered: Blue eyed Fork tail rainbow fish Gold Convicts Gold Ring Danios Opaline Gourami Lavender Gourami Neon blue eyed Red Rainbow fish Cherry Barbs Gold Barbs Panda Corys Beckford Pencil fish var.red I would recommend them. I will reorder again as well

We plan to buy more Ranchu !…read more We bought a calico Ranchu, and to our surprise, he arrived healthy and full of energy after spending nearly 48 hours in UPS transit during the 95-100°F Texas heat. We were a little worried about the long journey and extreme temperatures, but he adapted immediately and has been active, beautiful, and incredibly cute from the moment he arrived. To be honest, we were also hesitant at first because of some of the negative Google and Yelp reviews. As first-time Ranchu owners, we spent a lot of time researching breeders, but there aren't many reputable Ranchu breeders in the U.S. for this exotic goldfish. In the end, we decided to take a chance and see how this little guy would turn out despite the mixed reviews. We couldn't be happier with our decision. The fish exceeded our expectations in every way. This experience really proved the quality of this breeder. Their Ranchu are healthy, well-bred, and able to handle even a challenging shipment in the Texas summer. We are extremely satisfied and definitely plan to buy more Ranchu from them in the future. Thank you for bringing such a wonderful little fish into our home!

The 2 stars are solely because they had what I was looking for, otherwise it would be 1 star…read more I went looking for a fish with certain traits, which they had a several variations of. When I found one that I liked I asked the guy helping me out the price; he gave me a number. When I looked it up online using their code it was off: he gave me a number $15 more than their website. Had I not checked I would've overpaid. Not to mention (I found this out after I'd left) they had a 10% discount until 7/7-my purchase was made before that date; however they made no mention of this. The conditions in which the fish are kept is less than ideal. There's numerous dead fish; some of the betta's are in small jugs with another dead betta. They weren't the only fish with dead companions but it was harder to photograph the ones in bigger tanks without being seen. Definitely wouldn't recommend going there if you're looking for something that was raised in good conditions.

Beast Pets is a small shop with a huge heart. While they…read morespecialize in invertebrates and arachnids, there's no better place in San Diego for feeders, husbandry advice, and genuine customer care. Sean runs the show, and he's the real deal. When I showed up with a hatchling chameleon I had purchased elsewhere, I quickly realized I wasn't prepared to care for it properly. Sean took time out of his day to educate me, answer my questions, and even continued helping me through text messages afterward. That kind of service is rare. What's even more impressive is that I live around the corner from what's considered San Diego's premier reptile shop, yet I willingly drive 20 minutes to Beast Pets, passing plenty of other pet stores along the way. They're simply that good. Their feeder selection is outstanding and consistently healthy. They regularly stock: Hydei and melanogaster fruit flies Field crickets Soldier fly larvae Red runner roaches Dubia roaches And much more Need isopods? They've got those too. The service doesn't stop when you leave the store. When I travel, Beast Pets babysits my animals. I once left my frogs in their care for two weeks while I was on vacation, and when I came back they had practically doubled in size under Sean's care. This is what a real pet shop looks like. During the cork bark shortage caused by supply chain issues, Beast Pets somehow stayed stocked while everyone else seemed to be sold out. It's just another example of how they consistently go above and beyond. I could keep going, but at this point you'll probably think I'm on the payroll. I'm not. I'm just a customer who appreciates an amazing shop run by people who genuinely care about animals and the hobby. If you're into reptiles, amphibians, arachnids, invertebrates, or simply want trustworthy advice from people who know their stuff, Beast Pets is absolutely worth the trip.

I was really disappointed with our experience at this store. My son had been looking forward to…read morevisiting for a long time, so it was upsetting to see him leave feeling disappointed because of how one employee treated us. Instead of taking the time to educate us about the beetles and explain their specific care requirements, the employee immediately assumed that we would end up killing them simply because we didn't have the proper enclosure. There is a big difference between educating customers and making them feel judged. We were there to learn, ask questions, and understand what the beetles needed, not to be criticized or made to feel unwelcome. Good customer service means being patient, respectful, and willing to help customers who are genuinely interested in learning. Unfortunately, this employee did the opposite. His rude and condescending attitude completely ruined what was supposed to be an exciting experience for my son. It's disappointing when a business loses potential customers simply because an employee cannot communicate respectfully. Very poor customer service. I would not recommend this store based on our experience, and we will not be returning.

Reliant is a top notch company. David and Krystal are an impressively experienced, capable and…read morecaring team of leaders. The staff is well trained, professional and respectful of our home. Reliant even saved our aquarium during an emergency while out of town ... priceless! Highly recommend.

Everything! I have used Reliant Aquarium for many years and find this company to be knowledgeable,…read moreprofessional, prompt, efficient, and courteous. My current person is Marley and I highly recommend him! Marley is helpful, knowledgeable, good natured, willing to offer his opinions when asked, and efficient. He brings whatever he needs to do the job and is reliable. In addition, my dog Shiloh really likes Marley...a huge bonus! I highly recommend Reliant Aquarium Designs and Marley in particular. We end up admiring my aquarium and having a nice laugh together. Please use this company. Oh, and Krystal is courteous, sweet and available by phone!

Absolutely the worst living conditions I've seen for exotic birds and fish. Smell so strong my eyes…read morewatered and owner was rude and did not seem to want to help or even talk to us. DO NOT recommend and not sure how this place is still open.

This pet store has the worst service I have ever had I go in to buy rats for my snake and the owner…read moreguy is so unprofessional he is constantly trying to flirt with men customers to the point it makes them uncomfortable and always tries to change prices ever time I go to buy rats and now he is trying to tell me to take my business somewhere else because I don't get down like that