This is in relation to their service department. I had a super frustrating experience with Novato…read moreToyota and was ready to take my car to a local mechanic for maintenance but ended up giving Hansel a call and they were great to deal with. They were able to tell me what service I needed, what was included, and scheduled me in the following day. Everyone was super friendly, the cost was reasonable and I walked away feeling valued. I will definitely come back to this Toyota for servicing my Prius.

I brought my truck in for service and they broke the engine air filter cover -- and won't admit to…read moreit. I showed Jaime, the service advisor, the damage on my way home right after the appointment. The cover was left open, and the hook that holds it in place was broken. I also spoke with Assistant Service Manager Brendan Cooney, who came out, looked at it, and made excuses instead of taking responsibility. No help whatsoever. This is especially frustrating because I have a prepaid service plan through November 2027 that I purchased with my truck. Despite that, I will never return to this dealership. To make matters worse, the Toyota dealership in Santa Rosa hit my truck while it was in for service. Two different dealerships, same lack of professionalism and accountability. I strongly caution anyone considering these dealerships to think twice. The lack of care for customers and their vehicles is unacceptable.

Drove to Petaluma to look for a car with our niece... These…read moreguys were friendly, not pushy. Started the conversation with a great cash deal offer, allowed us to test drive, and do a thorough inspection including scan the car. Pointed out one issue with the inspection- they were quick to agree on a remedy.... And on to paperwork. Quick, and fair dealing with these guys+Honest and patient. Good transaction, thank you!

Raul is AMAZING! He has helped our family so much!!! I bought a mini van from Auto Mario and they…read moreworked with us on our down payment, and did in house financing for us. We are sitting here right now in their office purchasing our 2nd vehicle for my husband! All of the employees here are wonderful and so nice. Thank you Auto Mario for being our family's #1 auto dealership!!!

Christian at Cartelligent made leasing my new vehicle a really easy experience. The process was…read morefast, smooth, and stress-free. I feel like I got a great deal, and he made sure I felt taken care of the whole way through.

The entire process was super seamless. Vincent help me identify what kind of electric vehicle would…read morework for me and then when I finally narrowed it down help me get the best deal on my chosen car. Anytime there were issues he was able to update me. When it came time for delivery, Ricardo was amazing and brought the car to us since we have a newborn and toddler at home, so we wouldn't have to travel!! So appreciated, he spent time to help me get the car set up and finish all the paperwork. I'm so grateful to the team!

Ben was the most down to earth, relatable , caring and funny person I've ever had help me when it…read morecame to purchasing a car. He was completely honest and when it came down to it his calm and poise gave me the space to properly think about my decision under wisdom. An honest salesman which are hard to come by. Ben's the best thank you guys!

Best car buying experience ever! Love our Chevy Equinox Activ! Friendly, professional staff…read more Special shout out to Michelle Medeiros for making our purchase so easy and enjoyable! Will be repeat customers for sure!

Purchased a 2007 Toyota for my 15 year old daughter. Good…read moreprice and great car. Runs great and all maintenance done before sale. Will definitely come back for the next car.

Nice selection of reliable cars (plenty of Toyotas, BMW, Lexus, Nissans)…read more Owner was knowledgeable about everything on her lot. Good experience!

Unhappy customer! Initially during the purchase of a Nissan pickup I was pleased with this…read morecompany. My new registration didn't arrive in a timely manner and then the dealership calls and tells me that I owe them another $500 plus dollars for the new registration. This was never mentioned during negotiation and I may have never purchased if I had known the registration was to expire so quickly after purchase. Poor customer service!

I did not shop I just worked with the service station. They are awesome. Very friendly and ready to…read moreassist with your needs. And they open at 730am which means there is a chance your day will not be completely gone for simple car stuff(car stuff is a technical term for mechanical repairs.) And if you need to be dropped at home or work somewhere here in town, they have got you. Good stuff!

Took my mom to buy her first car and it went smoothly from when we entered S&R to the process and…read moreto driving the car out. Great customer service from Esmeralda and the Manager and their team. Thank you again for a wonderful experience

Had a perfect - bait and switch experience. Found a car at a price that I wanted. I was seedy to…read morebuy at the listed price. Test drive was great and then when they got the paper work they added 2500 add-In for Lo jack and other stuff. And the sales manager says it is not negotiable. So we just walked out. Wasted an evening not sure what kind of business / customer experience these type of car dealers want to build. Heads up to the next person who is going there seeing a good price on their website. Make sure you call and get a OTD before going.

Very unhappy. Brand new jeep 2025 Grand Cherokee 400 miles old in the shop for 10 days for…read moreelectrical problem. Told no loner cars and I had to rent one. They only pay $40.00 a day for rental. The was a brand new car and now we have to rent one. upon receiving it after warranty fix, find the jack rolling around in the back floorboard, with the handle out of its sleeve, indicating it might have had to be used for whatever reason, while it was in the shop. Nothing mentioned upon receiving. What is a person to think? I have another Dodge product and know where it is supposed to be stored under the passenger seat and it has never come loose in 9 years. This is a brand new Jeep. besides the obvious inconvenience of not having it available to us because of the electrical issue, this odd issue has us wondering wtf.

Wow what great service I receive every time I come out here! Julie in service and Chris in parts…read morekick ass! I made the mistake to take my Durango to my local dealer where they kept the truck for almost 2 weeks with no help or answers on time. Ended up telling me it will take 2 more weeks for the transfer case to get ordered, I called up Chris in Petaluma and he assured me it will take 2 days. Sure enough my truck was serviced, fixed and recharged in 2 days at Petaluma I can't thank julie enough for squeezing me in and getting my Durango back for Father's Day. We purchased our vehicle here and travel all the way from Richmond for the excellent customer service thanks again from the ceja family

If you're looking for an honest, competent, reasonably-priced mechanic for your Audi vehicle, look…read moreno further than Eric and his crew at Sonoma Autowerks in Petaluma. My 2019 Audi SQ5 needed a small repair and they completed the task and didn't even charge me for a full hour. So there's no minimum rate. And they don't charge you for a consultation. The local dealer charges you $350 for that. But they repair more than just Audis. When I was there, they had a giant red tractor waiting in their parking lot. Don't ask me how it got there! Only in Petaluma I guess...

Sonoma Autowerks did professional work. They were very helpful and informative about my Audi's…read moreoverall service. It's refreshing to have a go to mechanic you can trust.