5 out of 5. Wife, family and I purchased a Sienna Woodland tonight. Our first Toyota…read more From my first call with Omar, to conversations with AC, and then working with Shane on purchase docs, the experience was seamless. Best car buying experience I have had. Professional guys, not pushy, organized and very genuine and helpful. Great job guys and thanks for making it so easy on us. Oh and we love the car, too!!

Thank you Mark! Hands down best car buying experience ever! Went into only test drive (I swear) and…read moreended up driving away with my new Crown Signia. I have been researching cars like crazy and had finally narrowed it down to 2 cars. The Mazda CX50 Hybrid and the Crown Signia. I had about 45 mins to kill before I had to pick up my kids. Went in and Mark approached me and was super friendly. He backed the car like Austin Powers, it was awesome ( ) Any who, test drive went good. He didn't talk excessively. Which I really appreciate, since I was trying to really get a feel for the car. I had previously test drove the CX-50 and really wanted to see if the feeling was different on how both cars drove. For me the Signia just drove smoother. Acceleration was great and handled very nice. The interior was chefs kiss. Fast forward 40 mins, I had to run to grab the kiddos. They asked if I wanted to pick the kids up in the Signia, as a longer test drive. Which I did, my son walked up and was like why you driving this ugly car . Poor Mark was dragged with me through the pick ups, thank you again for being super awesome! Mark was very no pressure, I had told him about being on the fence between the two vehicles. He was very straight forward and NO pressure. He asked what it would take to have me drive it home. I told him what I would like to see on the deal, but didn't feel that the dealer would be okay with it. He said let's find out. Obviously they were able to, since the cars sitting in my driveway! I really appreciated the no pressure, from Mark, the manager and the finance guy (sorry don't remember their names ‍) But they were all super friendly, great customer service. Would I recommend buying from Hansel Petaluma? In a heartbeat. Just ask for Mark, you won't regret it! P.S. I've serviced my Van here and have never had any issue with the service department. They are great.!!

Do not buy from these people. They sell junk lemons that break down fast and they also have…read moretrackers on their cars

Drove to Petaluma to look for a car with our niece... These…read moreguys were friendly, not pushy. Started the conversation with a great cash deal offer, allowed us to test drive, and do a thorough inspection including scan the car. Pointed out one issue with the inspection- they were quick to agree on a remedy.... And on to paperwork. Quick, and fair dealing with these guys+Honest and patient. Good transaction, thank you!

I once again had a great experience with Christian Roettgers at Cartelligent. This is the sixth…read morecar we have leased through him and he continues to offer best in class service. The process was easy and we saved a lot of money on a car that we were targeting. Highly recommend anyone who wants a smooth process.

I first contacted Christian at Cartelligent back in winter and we had a nice conversation…read more We went to the Volvo dealer in spring and looked at their cars and test-drove some cars. Not ready to buy at that time. A few weeks ago the fuel pump on our car stopped working and it was time to get another car. Called the dealer and specified what we wanted. Called Christian, and it was like talking to an old friend - he remembered everything about our needs. Got some possible leads from the dealer and Cartelligent. The Cartelligent ones were exactly what we wanted, while the dealer ones had extras and did not match our specification. Signed with Christian on Friday and the car was here the following Wednesday - along with a big savings from the sticker price!! Great Service!!!

Friendly and informative. Bryan Elrod was great to work with. I would recommend their whole team to…read morefriends and family.

I took my 2017 Cadillac XTS into Victory this morning for its 40,000 mile service. Oscar took great…read morecare of me. I had taken my car to a dealer closer to my house in January and was told the car needed about $3,000 in repairs. My bill this morning was $410. Exactly what Oscar's estimate was and there were no recommendations concerning additional necessary repairs. No pressure to sell me repairs that weren't necessary. I appreciate the honesty and for me, it's worth the 30 minute drive to Petaluma for the service Victory Cadillac gives me.

Nice selection of reliable cars (plenty of Toyotas, BMW, Lexus, Nissans)…read more Owner was knowledgeable about everything on her lot. Good experience!

Purchased a 2007 Toyota for my 15 year old daughter. Good…read moreprice and great car. Runs great and all maintenance done before sale. Will definitely come back for the next car.

I did not shop I just worked with the service station. They are awesome. Very friendly and ready to…read moreassist with your needs. And they open at 730am which means there is a chance your day will not be completely gone for simple car stuff(car stuff is a technical term for mechanical repairs.) And if you need to be dropped at home or work somewhere here in town, they have got you. Good stuff!

Unhappy customer! Initially during the purchase of a Nissan pickup I was pleased with this…read morecompany. My new registration didn't arrive in a timely manner and then the dealership calls and tells me that I owe them another $500 plus dollars for the new registration. This was never mentioned during negotiation and I may have never purchased if I had known the registration was to expire so quickly after purchase. Poor customer service!

5/5 Stars! After…read moregoing through so many dealerships, I finally found the right place and drove off with a beautiful car and a deal I'm happy with! The ladies here are absolutely amazing, so sweet, helpful, patient, and welcoming. They made the whole experience so much better and helped me get into a nice car after all the stress of dealing with other dealerships. I truly appreciate how they treated me and made me feel comfortable throughout the process. If you're looking for a car and want people who genuinely care about helping you, I definitely recommend coming here! Thank you ladies for everything!

At first I was very satisfied with this place and I usually never write bad reviews but I thought…read moreit was so unprofessional and sleazy when it took me a while to even get the car out the lot and after only two weeks of having it the check engine light came on and because it was ignition coils it didn't fall under warranty yet this can cause a bad misfire which is something they should of checked and fixed Do not purchase from them complete scam and I really liked the people such a disappointment :(

They actually fixed my van. Unlike Thompson Dodge in Placerville who gaslit me about the damage and…read morethen made it worse. Then the service manager here reached out later to make sure I made the 4 hour drive home safe.

my initial experience with this dealership was very positive. I went in and bought a jeep in 2024…read more The sales person was exceptional. Her name was Tammy Bocci. since then, I was notified that I needed to go in for a recall for my voltage battery it was a complete nightmare with this dealership. The service manager Lenny Silva was rude and arrogant. He treated me poorly. Absolutely no customer service. I am a nurse and a professional and I own a business and I would never treat a customer the way I got treated. I have written a letter to the owner of the company, which I will send details, but I would not go here they treat their customers like second class citizens I was really disappointed. They take no ownership of anything that they do and it was a complete nightmare to get my car fixed. I should really give them a zero but they did finally fixed my car so I'll give them a 2.

Wanted some advice regarding an older Mercedes Benz warning light problem (isn't there always one?)…read more - Eric, the owner, was in the process of leaving for vacation but he generously took the time to check what was the problem and offer some solutions - offered him a token of my appreciation but he turned it down - I promised I will be back in the future if more problems with that auto or some others / Sure enough had a different auto problem and went back again (Eric was gone on his trip) - this time right at closing time (another issue with cars?) Oscar, young mechanic whiz, deciphered this situation - offered to correct it at a very reasonable cost / Both Eric and Oscar really are very friendly and conscientious - they really are "good guys" - I highly recommend Sonoma Autowerks for any repairs (especially European autos) !

If you're looking for an honest, competent, reasonably-priced mechanic for your Audi vehicle, look…read moreno further than Eric and his crew at Sonoma Autowerks in Petaluma. My 2019 Audi SQ5 needed a small repair and they completed the task and didn't even charge me for a full hour. So there's no minimum rate. And they don't charge you for a consultation. The local dealer charges you $350 for that. But they repair more than just Audis. When I was there, they had a giant red tractor waiting in their parking lot. Don't ask me how it got there! Only in Petaluma I guess...