The staff is knowledgeable and quick to assist. Offer several ways to ord/ pick up your purchase…read more..home delivery, curb side p/up, auto delivery..And they have lots of stock available in the store. Grooming clinics,lots of coupons, sales and reward points. Excellent store!

This is a great store! Staff is always helpful and friendly. They also have a wide variety of…read morepremium pet food and regular have sales.

The staff are great. Especially the lady tonight. Wish I could recall her name. Went above to be…read moremore than helpful. Helped guide me, and find stuff or pointed me to items. Explained the sales and why there are differences with online promotions. The corporation is favoring / incentifying online transactions thus the promotions are richer there. Also accommodated me towards closing time, so so pleasant. Store is orderly and get the job done. I do like the look, feel and bit more selection at the Clemmons location. But the location at Thruway Shoping Center (Historic) iis so convenient to other businesses and activities. Ate at Chik-Fil-A just before as was so hungry. And wanted to see how that business was since it had relaunched in a newer bigger building at the same site. Back to Pet Supermarket we love shopping on the last Tuesday of the month with 10% off for either Military or Seniors. Experience always positive. And the store holds positive functions / events like adoptions, meetups, etc. Civic minded.

I have been going here for years. The employees are always nice and helpful…read more They also carry a wide range of products. I moved for a short while and I am back. I called to see if they are still there; Yes! and the employee on the phone was lovely. Go to this store?! Absolutely!

I have 2 small cockapoo dogs, and we quickly found that Petsmart food just wasn't cutting it…read more.. they were allergic to alot of the food and scratched and licked constantly. We started buying what we thought was healthy food on Amazon for the past couple years, until we discovered Aristopits. It had just opened and its everything i want a local pet store to be. Locally owned, healthy food options (including lots of gluten free food and treats), knowledgeable and passionate staff, even raw food and treats, plus a lot of toys! I buy Zignature gluten free salmon & trout from them, and its better food than what i was purchasing before from Amazon, and its a couple bucks cheaper also! If you love your furry friends... feed them good healthy food! Shop local and you've got a win win. Love Aristopits!

The people at Aristopits are the food experts of the Triad. Have a dog with allergies and need to…read morefind food that works - simple, just bring the list of allergens and they will find food options that will work. They are experts in raw diets, have a good selection of high quality health and grooming aids, top end toys not often found in the chain stores and of course the stock Finest Fetch treats made locally in Pfafftown.

Great store in Clemmons! Close to Publix Pet Supermarket…read morehas a chockfull of items for your animals. Plenty of food, treats grooming and accessories. The self service dog wash is perfect to clean up your pooch. Check it out.

Decent selection but terrible customer service. I have given this place a few tries but am yet to…read morehave a good experience. I went in after just having shoulder surgery and needed help lifting my bags. The lady seemed completely annoyed to help me and one of the bags she selected was wrong. When exchanging for the correct item they would not honor the sale price that was in effect when I purchased originally. I reached out to management and never received a response. Tried again recently because it was convenient and service was bad again. I'll drive across town next time.

Grooming dept very good. Friendly staff in store. It also has a Banfield vet on site. Wide variety…read moreof kibble, wet foods and accessories for pets

I've been to plenty of PetSmarts. This place was kind of on the sad side. They have the same thing…read moreas most PetSmart does but it just kind of looked beat up and run down. I only saw one employee who is the young lady who was working the counter to check out my purchase. I honestly would not probably come back here again but I happen to be in the area and I needed food for my dog.

I absolutely love this place. The reptiles are so cool, there's tons of fish. The animals are…read morealways so interactive. Handsome down best place in town. Super great that the employees are knowledgeable too.

This "store", more like animal neglect center, doesn't even deserve one star. I care for two…read moreparrots and am well educated on the necessary care for most animals, and not one poor animal there was being taken care of correctly. The guinea pigs and bunnies were in small glass tanks, with no hay or bedding or toys or good food provided. There were 15+ parakeets stuffed in a small cage, all being fed a seed diet. The fish tanks were disgusting and overgrown and the reptile tanks were small and not taken care of. There were two larger parrots kept out of their cages- a macaw and a cockatoo. The macaw was visibly sick, and the cockatoo had plucked most of its feathers- who knows if the story of it being a stressed out rescue is true. In the conditions those birds were living in, I wouldn't be surprised if the cockatoo had plucked its feathers after the owners "rescued" it. They had harmful perches and no enrichment- absolutely no toys. Their cages were way too small for the species, and their enclosure was extremely dusty and messy, obviously not being cleaned regularly. The owner's responses to other bad reviews is pathetic, trying to back up their abuse to avoid trouble. Do not support this business whatsoever.

DO NOT bring your dog to this location for grooming. I took my dog there today and got a full groom…read moreand wasn't told a time frame nor was I given a heads up when she was about to be done. They called me and I was I. The middle of an instacart order went to get her right after I was done and was told there was a late pick up fee of 20 dollars. When I asked for this fee in writing I was told they make it up as they go. So I did become kind of mad as I wasn't told a head of time and as a business it should be communicated ahead of implementation. I left and then got a call from the police saying I was banned from the location. This is BS. I even talked to the owner who was also ridiculous as well. Meanwhile the employee walks around with an AirPod in her ear and then was rude to me as she had no reason as to why I wasn't told this. I was only an hour late not two hours and not 1.5 hours I was only 1 hour to the minute from the call to pick her up. I'd understand if I was communicated it or if it was longer than an hour but now being banned for life is ridiculous

People there generally just want to help. They help you out. They carry excellent products. I like…read morethe Hanes Mall Blvd locale. Other is good but as a corporate office should take returns from other franchised locations. They don't. The Hanes Mall locale tho doesn't answer any phones and is a regular residential message answerer and nobody returns a call. The negative.

Our pooch Abby was scheduled for a nail trim and file…read more Our dog isn't the most cooperative. The tech here was awesome. She was kind, patient and gentle. Abby got through it all with a minimum of stress. Staff was friendly and helpful. We will be back.

We were in the area and in the need of some pet supplies, so it was my first time visiting or even…read morehearing of this place. I had no idea they had live kittens for adoption and I was SO excited to see them! They were so adorable and very friendly. They all rubbed their heads against their cage door to get some head rubs. They seem very well stocked here for whatever you might need. I was in need of live crickets for a reptile and the two associates were ready and willing to offer assistance, even giving me some detailed guidance for a feeding schedule. Crickets are 17 cents each! I'm very pleased with my experience, I'd definitely come back here!

This review is long overdue and greatly earned by this wonderful company! Let me start by saying…read morethat I am an avid animal lover and my dogs are just as much family to us than humans. That being said, when one of our dogs is suffering, we do our best to do what it best for them. We all know that healthy pets start with nutrition. One of our 3 dogs was suffering from allergies. The first time we went into this store, we were overwhelmed and SO appreciative of the help we were given by an employee named Sohm. He took the time to listen to us about each of our pets and their specific issues. He recommended a certain type of dry food that would be helpful to all 3 of our dogs. He listed the ingredients and each of their benefits. Needless to say, my dogs allergies are completely gone and my dogs are thriving on their new food! Thank you to this amazing store and Sohm for all of his help! He was so educated and knowledgeable and we received more help from him about our dogs nutrition than any vet we've ever gone to! He spent a great deal of time with us and because of that, we are loyal customers. He remembers us each time we go in and is sure to say hi to our dogs by giving them treats! I also believe their prices are more than fair due to all of their products being high quality. (You really do get what you pay for!) We firmly believe that investing in high quality food for our pets saves us money in the long run by keeping our pets healthier! And this store has a rewards program with dog food that gives you a free bag after 10 bags purchased! This store also carries treats, toys, gifts, leashes, vitamins, etc. so there is no need for us to ever set foot in another commercialized pet store again! The Natural Dog has everything you need for your furry family members! And they are based out of Greensboro so your dollars spent will stay local. So grab your furry friend and head to this store to see all of the great things they have! Your furry friend(s) will thank you!

Described my very sick cat had renal disease and thyroid issues. I asked for help finding some…read morefood that the cat would eat given he had gotten very finicky. The first thing the young woman handed me was a chicken and liver (with "added phosphorus" food, limited ingredient and she said it was for kidneys. I looked. It didn't say that. She doubled down that it was for that but didn't say that. I asked if liver was something that a cat with kidney failure should eat. She continued. Looked up on my phone if liver was appropriate for kidney failure. And of course it was NOT and was contraindicated. When I pointed it out, do you think I got an apology? Hell no. Nothing. Zero. Will go elsewhere to buy very expensive cat and dog food, minerals, toys and everything else.