Yes I have been going there for my dog and cat food for 10 years now! They are good people and…read morealways helpful to consult about my fur babies! I highly recommend. JBA

Be careful ordering from here - my item was defective twice and they did not stand by their policy…read more I ordered an automatic door for a chicken coop. While not obvious from the website, the door is the plastic version of the Run Chicken door - it looks identical but is a plastic version that is poorly made. The first door took a long time to arrive and arrived broken. They did send a replacement, but it also arrived broken. They declined to respond to the suggestion that they better package a platic item that is traveling so far, and they declined to refund me. On their website they state that: "If your item arrives damaged or defective, please contact us immediately at info@mawandpawspets.com. We'll arrange a replacement or issue a full refund at no cost to you." However, I was only offered a 40% refund as "they sent me the correct item."

The staff are great. Especially the lady tonight. Wish I could recall her name. Went above to be…read moremore than helpful. Helped guide me, and find stuff or pointed me to items. Explained the sales and why there are differences with online promotions. The corporation is favoring / incentifying online transactions thus the promotions are richer there. Also accommodated me towards closing time, so so pleasant. Store is orderly and get the job done. I do like the look, feel and bit more selection at the Clemmons location. But the location at Thruway Shoping Center (Historic) iis so convenient to other businesses and activities. Ate at Chik-Fil-A just before as was so hungry. And wanted to see how that business was since it had relaunched in a newer bigger building at the same site. Back to Pet Supermarket we love shopping on the last Tuesday of the month with 10% off for either Military or Seniors. Experience always positive. And the store holds positive functions / events like adoptions, meetups, etc. Civic minded.

I have been going here for years. The employees are always nice and helpful…read more They also carry a wide range of products. I moved for a short while and I am back. I called to see if they are still there; Yes! and the employee on the phone was lovely. Go to this store?! Absolutely!

I have 2 small cockapoo dogs, and we quickly found that Petsmart food just wasn't cutting it…read more.. they were allergic to alot of the food and scratched and licked constantly. We started buying what we thought was healthy food on Amazon for the past couple years, until we discovered Aristopits. It had just opened and its everything i want a local pet store to be. Locally owned, healthy food options (including lots of gluten free food and treats), knowledgeable and passionate staff, even raw food and treats, plus a lot of toys! I buy Zignature gluten free salmon & trout from them, and its better food than what i was purchasing before from Amazon, and its a couple bucks cheaper also! If you love your furry friends... feed them good healthy food! Shop local and you've got a win win. Love Aristopits!

The people at Aristopits are the food experts of the Triad. Have a dog with allergies and need to…read morefind food that works - simple, just bring the list of allergens and they will find food options that will work. They are experts in raw diets, have a good selection of high quality health and grooming aids, top end toys not often found in the chain stores and of course the stock Finest Fetch treats made locally in Pfafftown.

Decent selection but terrible customer service. I have given this place a few tries but am yet to…read morehave a good experience. I went in after just having shoulder surgery and needed help lifting my bags. The lady seemed completely annoyed to help me and one of the bags she selected was wrong. When exchanging for the correct item they would not honor the sale price that was in effect when I purchased originally. I reached out to management and never received a response. Tried again recently because it was convenient and service was bad again. I'll drive across town next time.

Great selection of toys, food, etc., but customer service really lacks. You almost always stand in…read moreline for 15 minutes before an employee will come to the desk to check you out. This has become a regular occurrence when I come to shop here and really makes for an unenjoyable experience. I'm literally typing this as I stand in line, waiting for en employee to show up.

I've been to plenty of PetSmarts. This place was kind of on the sad side. They have the same thing…read moreas most PetSmart does but it just kind of looked beat up and run down. I only saw one employee who is the young lady who was working the counter to check out my purchase. I honestly would not probably come back here again but I happen to be in the area and I needed food for my dog.

never had any issues out of this place until today. I went in to buy crickets for my tree frog,…read morelike I do every week and they didn't have any except for the small ones which are way too small for her but that really wasn't a problem. the young dark haired girl who helped me with the crickets was very nice and helpful, she even offered me a discount on the crickets I did buy. I made my way up to the register, nobody in line, it was just me. And the cashier saw me walk up to her register and pretty much ignored me for about 5 minutes. when she finally came to do her job, she started "price checking" an item for another customer that was behind me. So I pulled my stuff back and moved out of the way and said "oh I guess you're helping another customer first." and she gets an attitude and said "I was price checking something for her." and proceeded to slam my crickets down into the bag while she checked me out. so I paid and she slammed my receipt into my bag and threw the bag in my face. the level of immaturity, lack of professionalism and SHIT customer service is unbelievable and pretty sad. I shop at this location all the time, and this cashier always has a bad attitude and rude demeanor, but today was the worst. I don't see how she has kept her job, but she definitely should not be in any kind of customer service position at all. I'm a retail manager myself and if any of my employees acted the way this asshole did, they wouldn't have a job at my store any more. hopefully petsmart will choose to be proactive and solve this issue, but considering she still works there, I'm sure they'll probably ignore all the complaints and continue to let her treat customers like shit.

This place is great! GREAT selection of fish. Don't expect PetSmart cuz it's not. It's the old…read moreschool type! Love it!

I love birds and spent years raising cockatiels, zebra finches and parakeets. went into this store…read morefor the first time and was immediately hit with the smell of dirty cages, and poor ventilation. Pairs of cockatiels were $499.95 per pair.if anyone would pay that much, have them vet checked.

Salon Team: Tonne, Heather, and Natalie are great! They work really well together and all bring…read moresomething different to the table! Petcare and Customer Service: Brittany, Kenneth, and Laureyan. Great group of people working and showing they care for animals! Knowledge to share and if they don't know they work to find the answer. 10/10

Staff are extremely rude over the phone. In person, there are a select few that are respectful…read more Majority of the staff are rude and talk to you as if you can not comprehend basic English. Do better. People are literally trusting you with their children/animals. Work is decent but attitude is trash.

Scheduled our pooch for a nail trimming and file…read more Megan was awesome with Abby. Megan treated Abby with care and trimmed her nails without one incident of pain. We appreciate the care taken with Abby. We will definitely come back. Thank you for a great experience for us and our dog!

We were in the area and in the need of some pet supplies, so it was my first time visiting or even…read morehearing of this place. I had no idea they had live kittens for adoption and I was SO excited to see them! They were so adorable and very friendly. They all rubbed their heads against their cage door to get some head rubs. They seem very well stocked here for whatever you might need. I was in need of live crickets for a reptile and the two associates were ready and willing to offer assistance, even giving me some detailed guidance for a feeding schedule. Crickets are 17 cents each! I'm very pleased with my experience, I'd definitely come back here!

They've been delivering my dog's food for a couple of years now, always more quickly than their…read moreestimate. I find their service to be excellent!

Good prices on wide variety of healthy pet food. Knowledgeable and friendly staff. My cat food was…read moreonly $1.50 more than the mfr website (where I'd have to pay shipping anyway). Let's support local business!