These folks do not disappoint. Careful, quick & kind. No pushy salesmen. Very knowledgeable…read more I don't want to figure it out myself--they do that & get your equipment set up just right & connected to your existing stuff.

Locally family owned store, stellar service and free set up on purchases over $400. Beats Box…read morestores all day long.

had the worst service at Best Buy on maze Rd., KS could not get anyone in the geek squad even talk…read moreto us give us an answer to a question. Finally left went to the one on rock Road and they were very helpful.

First off, not being able to call the store is an automatic F for me. If there was something lower…read morethan 1 star, I would have picked that. I have a Google Pixel 7 phone, along with Zagg screen protector. I purchased it there, along with washer and dryer and vacuum. I paid for the good warranty. I called geek squad last week to get a new screen protector. Not in stock. Guy ordered one, and set appointment today to get it put on. I have a hard time walking, but made it in. The protector was not there. Last weeks geek didn't order it. Today's geek ordered it to be sent to my home. I checked the confirmation, and they want to bill me for $48!! I paid lots of money for Zagg. I will not pay $48 for what I could get from Amazon for $1. I should not have to fix your mistakes! I really hope you go under. You don't keep anything in stock, will not answer a phone call. Your best buy business is set to fail.

We decided to switch from Verizon and we're placed on a wait list for 1 1/2 hours then spent…read moreanother 4 hours in their store to transfer 7 lines. Nicole was wonderful. The problem is we were double charged. We called explaining the issue and told we had to drive to their location to be put back on their wait list. Couldn't issue a refund over the phone and wouldn't put us on the list while on the phone. Drove to the store and told unable to issue a refund until put on their wait list and now waiting another 1 1/2 to 2 hours for them to correct their mistake. If I were there to make another purchase, no problem, I'd certainly wait. But this was their mistake. This is not right and already wondering if I made a mistake switching.

BUYER BEWARE!! T-Mobile is the biggest SCAMMER doing business out there. They will promise you all…read moresorts of promotions and then renege on them. Then they will play the game that the location you first started to set service up with can't do anything to help you, you've igotta go to the corporate office. You go to the corporate office and they tell you yes we can do all this and we'll get back to you. No one ever gets back to you. You make multiple calls to their customer service line . They want you to jump through hoops and run around doing their job for them. Then you go back and they say oh well we can't help you here gotta go to a different corporate office. Then they tell you oh well you're too late. You have to pay for the equipment and you have to pay to get out of this. (Be aware they will give you nothing in writing stating what everything they promise you) they tell you, You should've been here sooner even though the other people told you you had 30 days to change everything without a cost. We had T-Mobile less than 20 days. Cost us almost $600 to get out of everything. And we are still getting bills for equipment we never had and never activated. But they're telling us we do have that. You have to pay him or you're gonna have a bad credit report. When you call and to try to get anything resolved, it results in... sorry you need to call this person or you need to have this person call this person or you need to go in to a corporate store. They will run you around all over the place.