I've been wearing the same glasses for 20 years - a pair of local made nylon "birth control"…read moreglasses I found here by a recommendation from my amazingly hip Uncle Tom! My little baby puppy chewed up my latest pair so I called from AZ and they still had me in the system and ordered them for me immediately! They answered the phone without any dumb robots or automated systems making it extremely frustrating. They are locally owned in Wichita and always helpful and very friendly.

Who doesn't love Kent and Roxy?…read more When I used to wear glasses (from age 7 to 22), I always got my frames from them, when they were located in Clifton Square, and after they moved to the Rock Road location. They never failed to make me feel like a valued customer. My family all go to them for anything glasses-related. I'll never forget the very first time I put on a pair of glasses, just after starting first grade, and seeing clearly for the first time in months. Memories like that leave an impression, and I'm glad Kent and Roxy were part of that! They have a special touch with eye wear, and if my experience was any indication, they go out of their way to make the process as easy and fun as possible. Their selection of designer frames is excellent, the prices are reasonable, and I highly recommend them for all your eye wear needs.

My husband and I have been going to Dr. Jennifer Carr for over 5 years for our yearly eye exams,…read moreand I highly recommend her. She is extremely friendly, as well as thorough, and takes time to explain and answer any questions. I've never felt like I was being rushed to leave. When I had a cataract she helped me have the best vision possible until it was ready for surgery, and when the time came for surgery, she referred me to an excellent surgeon. I wouldn't even consider going to a different optometrist. We have also purchased several pairs of glasses there, and the opticians are very helpful, courteous, knowledgeable and patient with picky (and sometimes indecisive) customers like me.

Friendly, hospitable place for your vision needs. You don't feel like you're getting assembly line…read morecare but rather personalized service. The staff is knowledgable, polite and seem concerned that you enjoy your visit. Dr. Branstetter is very competent and puts you at ease right off the bat. She's quick and thorough so that your time in the "chair" is quite short. I definitely recommend this place for your vision needs. Skip the optical (glasses) department.

Super friendly, professional, and skilled. Easy to get an appointment and appointments do not last…read moreall day.

Don't ever pay in cash at Eye Care Associates of Wichita…read more Back in Feb, I took my son to the same eye doctor he has seen since he was 5. I made the stupid mistake of paying $90+ in cash, BACK IN FEBRUARY, for glasses. Now this morning, I realize we've never heard about his glasses. I have called today and found out that they took my $92.XX but have no record of the payment I made. Do I have the receipt? No, because it's been over 60 days and I stupidly thought this was all paid for and we were waiting on their call for his glasses. To say I'm furious is light weight. I am a single mom who has to budget every dollar I have and now they're wanting me to pay another $92 that I already paid. I'm sure there are cameras with footage of me paying the receptionist my $92.XX but was told they don't have that. As of now, "they're looking into it and will get back to me". When I asked what that meant, she gave me no clue or idea on what looking into entailed. Super disappointed. I'll be in to get the prescription in the morning, request they pull their camera footage of me paying at the front desk, or count their cash that day because if they have no receipt or record for it, they should have been over $93 dollars in cash that day. I do know today the optical lady called me back 5 minutes after I called and said Dr Eubanks said there was no cash transactions that day. Same guy who we've dealt with for over 10 years, now calling me a liar because I doubt you got that info in 5 minutes from two months ago for Trisha to call me back with when you couldn't call for two months to say I owed you $92.XX till I called this morning looking for his glasses.

I recently wrote a bad review for Lentz eye care. I accused the 3 stores of only being open 3 days…read morea week. I was wrong and apologize for my words. They were simply not open for one Friday and one Monday for new softwear training. I can feel the egg on my face as I am writing this. On the flip side i was able to pick up my new sun glasses. They are so darn cute and the prescription perfect! They have the best selection in town! Thank you!! Nancy Bonner

after they charge your insurance then send us a bill for…read more174.00 after 3 months for the price of an eye exam. Medicare doesn't pay?!

Jen was awesome! They were quick and very very friendly . Very accommodating . I would definitely…read morerecommend them .

I enjoyed the discounts they have in store and also online. Very helpful staff. I was told if I…read morewent online, they have a 40% coupon.

First highly unprofessional, the eyeglasses you do not get what you pay for and there's a gentleman…read morethere that says he has 10+ years fitting glasses and then he wants to sit there and argue with the customer when the customer is telling them that they're uncomfortable, highly unprofessional, and then the workers were retaliatory. I do not recommend this place if you want to get what you're money pays for and if you want to be treated right do not go to this place PS the manager sent me an email asked me what store and I went back on here to communicate back with him and it disappeared so that just goes to show you how much they care Care do not recommend this place.!!!!!! only reason I got one star is because I had to

Pay attention in here. If you have single vision glasses, you get two for the price of one,…read morestarting at $79. Wait until the lady turns the page over. LENS prices will kill you! Surprise! That cheap price us for FRAMES. Plan to shell out another $300+ for lens to out in those cheap frames. You will get scalped if you gave bi-focal or tri-focal.

I have been going here for years. I went to my annual appointment this time and was told that I…read morewould "have to have an extra test that BCBS doesn't pay for. I declined but she got snippy and said it is MANDATORY ". I again declined and told her I would go elsewhere. She said ok and didn't seem to care. I had to find a new place that doesn't subscribe to these crooked practices. It is unfortunate because I really liked going there.

I want to bring attention to Phillip Marek, Optician. He is a remarkable gentleman. His level of…read moreprofessionalism is exceptional. I've observed him and how he works with all the patients in choosing frames and going over all the details that can be easily overlooked by customers. He takes care to listen to what the customer is telling him. Phillip, in my opinion, is an exceptional employee and I want to thank him for helping get my glasses fitting properly and comfortably. I will continue to request Phillip in the future for all my adjustments. Patricia Kuhn

Couldn't have been more pleased with the care given by Dr Jury and his staff…read more Could not recommend more highly.

Paid hundreds of dollars for a frame with multiple defects and was gaslighted by the employee to…read morebelieve there are no issues while he was staring at the evident problems. I was then charged a restocking fee for said frame when it was completely out of my control. (Tip: Do not buy plastic frames from Ray-Bans)

I cannot complement this, Howard's optical team enough. They helped me choose glasses that I really…read morelike, and select progressive lenses that allow me to see up close, at medium and far distances so clearly, I am amazed! I have had other brands of progressive lenses before and thought they were OK; but compared to these new lenses from Howard's optical, there is no comparison. Note: these glasses are the very same prescription as my old glasses; the only difference is they are stunningly superior to any progressive lenses I've ever had. I highly recommend Howard's Optical on South Oliver, in Wichita, KS.

Great customer service experience. Felicia made you feel welcomed and made the experience smooth…read moreand no stress. Loved that she really helped decide what looked good on my face. Best part they had a great selection with afforable prices. If you want a great experience go see them plus help support a local business