Idk where to start. Shes amazing. I had to find a new eye doctor. I knew my glasses were not right,…read morealso knew something was going on with my eyes like getting worse. I went to the new location and while scheduling a woman was bragging about how amazing the lady is. Im terrible with names but that was a good start. Anyways few weeks later i see the doc Baldwin. She listens to my concerns about dryness, irritating, vision is off etc. she already knows the answers. I felt only good vibes with her, friendly, understanding, non judging, i mean just a beautiful human overall. Energy is great. O trust her and when i cant make up my mind i usually tell her to do what she thinks is best for my eyes, that i trust her. She cares. I could go on and on only for the fact she is amazing and that its taking 35 years to find a doctor i trust and plan to stay with. I also am obsessed with my Kate spades glasses and work safety glasses. My only request is that they add more diamond glasses and more nerd type glasses like Steve Urkel glasses because im obsessed. Anyways hope this helps you make ur decision!

The doctor who did my eye exam was super friendly, but getting contacts is a pain. My contacts are…read morein but the staff won't take 5 minutes to show me how to get them in until I get an appointment. Drove out here for NOTHING while the staff sits around. EDIT: When I finally got the appointment the staff was helpful, but having been to the place four times previously and not having walked away knowing I'd not simply be taken care of when my contacts were in was a pain.

Don't ever pay in cash at Eye Care Associates of Wichita…read more Back in Feb, I took my son to the same eye doctor he has seen since he was 5. I made the stupid mistake of paying $90+ in cash, BACK IN FEBRUARY, for glasses. Now this morning, I realize we've never heard about his glasses. I have called today and found out that they took my $92.XX but have no record of the payment I made. Do I have the receipt? No, because it's been over 60 days and I stupidly thought this was all paid for and we were waiting on their call for his glasses. To say I'm furious is light weight. I am a single mom who has to budget every dollar I have and now they're wanting me to pay another $92 that I already paid. I'm sure there are cameras with footage of me paying the receptionist my $92.XX but was told they don't have that. As of now, "they're looking into it and will get back to me". When I asked what that meant, she gave me no clue or idea on what looking into entailed. Super disappointed. I'll be in to get the prescription in the morning, request they pull their camera footage of me paying at the front desk, or count their cash that day because if they have no receipt or record for it, they should have been over $93 dollars in cash that day. I do know today the optical lady called me back 5 minutes after I called and said Dr Eubanks said there was no cash transactions that day. Same guy who we've dealt with for over 10 years, now calling me a liar because I doubt you got that info in 5 minutes from two months ago for Trisha to call me back with when you couldn't call for two months to say I owed you $92.XX till I called this morning looking for his glasses.

I was visiting Wichita for a golf tournament. My eyes had been bothering me for quite some time and…read moreit had been almost a year since my last eye exam. I called last minute to get in for an eye exam and they were able to schedule me for the same day within an hour of calling. I got there 20 minutes early and they took me in early. The exam was thorough and the staff was friendly and professional. I highly recommend.

Excellent Eye doctor & staff. Highly recommend. Convenient…read morelocation, clean office, modern equipment. Thank you all.

Very good optometrist Dr Blasi is very thorough and personable. I would recommend this optometrist…read moreto everyone

I have always had a wonderful visit, but the last time was amazing!…read moreI had just gotten out of the hospital and was struggling to function. Dr. Foster and her staff went out of their way to make my visit a success! Dr. Foster even stopped the exam to get me a cold glass of water! I never would have made it without her kindness. Thank you, Juanita Fisher-Young

I really liked the prices, the options and the selection. I didn't really mesh well with the first…read moreperson I spoke with, she seemed un-genuine. When I returned to pick up my glasses today though (11-30-23) I was seen by a nice and very helpful woman named Chastity. She really took the time to help me adjust to the new glasses and new prescription. I will definitely return.

My husband will not ever be back. The lady at the front desk loudly spoke for all to hear how he…read moredidn't have insurance and the out of pocket/bill was forecasted. Funny thing, he does have insurance but it was not one of the two they accept. I would not recommend them to anyone.

Today I accidentally tore my contact lens. My new ones wouldn't be in until Monday so I called the…read moreclinic to see if they could help me out. I work through the weekend and my job/safety depends on my eyesight. I called the office and spoke to the receptionist. I informed her of my dilemma and asked if it would be possible to get a trail pair just to hold me until Monday. She said she would talk to the doctor and see if they could do anything for me. It took them two hours to call me back. The woman that called was different and was very uncaring and unsympathetic. She said that they don't usually give out trial pairs without coming into the office for a contact fitting, which is $38. I told her I had just had a contact fitting within the last couple of months and if that would suffice. She said I would still have to come in for a fitting. Really?? Does an eye change that much in a few months? If so, why are contact prescriptions good for a year??? This is the third and final bad customer service experience I will ever have with this office. I would have asked to speak to Dr. Fisher but the last time I had a problem and asked to speak to Dr. Baker I was told by staff that they do not allow patients to speak directly to the doctor. They wouldn't even allow me to leave a voicemail for her. What kind of practice doesn't allow you to speak to your doctor?? I could understand the refusal if I called in every two weeks and asked for another trial pair. I don't and this, to me, was situation with exigent circumstances. Is customer service such a meaningless practice for the staff here? Are the doctors aware or just oblivious to how their staff treats patients? Again, this was my third bad experience with this staff concerning customer service. My family of four will be finding another practice, one where staff has a little compassion for their patients. And, I will not be recommending this practice to anyone anymore.

Easy access in New Market Square in.West Wichita. Updated and clean office. Scheduling is much…read morequicker than most Westside Doctors.

I have not yet used Eye Associates as I have retired out of state. However, I would like to attest…read moreto the professionalism and caring nature of DR Mosteller as I have known her for more than thirty five years. She has always been an achiever who has constantly impressed me. I would recommend her to anyone in need of OD services. Trp Keith

Great people in all aspects. I love Dr. Carr, very thorough job. Good selection of frames also.read more

My husband and I have been going to Dr. Jennifer Carr for over 5 years for our yearly eye exams,…read moreand I highly recommend her. She is extremely friendly, as well as thorough, and takes time to explain and answer any questions. I've never felt like I was being rushed to leave. When I had a cataract she helped me have the best vision possible until it was ready for surgery, and when the time came for surgery, she referred me to an excellent surgeon. I wouldn't even consider going to a different optometrist. We have also purchased several pairs of glasses there, and the opticians are very helpful, courteous, knowledgeable and patient with picky (and sometimes indecisive) customers like me.

I have been going here for years. I went to my annual appointment this time and was told that I…read morewould "have to have an extra test that BCBS doesn't pay for. I declined but she got snippy and said it is MANDATORY ". I again declined and told her I would go elsewhere. She said ok and didn't seem to care. I had to find a new place that doesn't subscribe to these crooked practices. It is unfortunate because I really liked going there.

I want to bring attention to Phillip Marek, Optician. He is a remarkable gentleman. His level of…read moreprofessionalism is exceptional. I've observed him and how he works with all the patients in choosing frames and going over all the details that can be easily overlooked by customers. He takes care to listen to what the customer is telling him. Phillip, in my opinion, is an exceptional employee and I want to thank him for helping get my glasses fitting properly and comfortably. I will continue to request Phillip in the future for all my adjustments. Patricia Kuhn