Horrible. They lost my screen door! I bright in 2 doors for screen replacement but can only locate…read more1. Mgr told me they would give me a free screen but when I asked about my missing door his response was we have no proof you had 2 to start with. What??? Are you kidding me

I bought a weed eater last week at another Ace across town. I read the instructions but was still…read morehaving trouble getting it to start and to adjust the length. I was on the way to see a friend, so I stopped @ Westlake ACE hardware in Andover to see if someone could assist me. Amanda Ayer, General Manager, was at the front of the store. I told her I had bought the weed eater at another ACE, but was hoping someone there could assist me as the one I bought it from an ACE store on the west side of town and I live east. The store was not busy at the time. Amanda took my instruction manual and the weed eater on the floor and read the instructions. She got it started and went over step by step how to do it and even shortened the length for me. She went above and beyond for me and I really appreciate it. Thanks Amanda!

We get chicken supplies and propane here. Prices are somewhat high but they usually have what we…read moreneed. Checkout service is sometimes slow.

Maddie was the best. We'd been to two other Tractor Supply stores with no luck. Maddie was more…read morethan helpful. Very cheerful and accommodating. Give that girl a raise!

Great place to rent a Uhaul or to get your propane tank filled for a great price!read more

I reserved a U-Haul one day and picked it up, used it, and returned it the next. I have not had…read moresuch friendly, helpful service anywhere for many years. The store looks delightful and I am anxious to go back and explore because from what I saw it sure appears to be a terrific alternative to the big boxes down the street for most hardware items.

Olivia in Kitchen design along with her co-worker/Trainer have been absolutely amazing in helping…read moreme put together 2 separate kitchens for 2 different projects I purchased in the last month. Very knowledgeable, attentive and professional. Both ladies are tremendous assets and should be promoted or compensated accordingly for providing outstanding customer service. Winston - The Cory Group

Read your invoice very carefully . They failed to advise that without additional fees, they dump…read morefurniture deliveries on the driveway. Leaving all unpacking and move inside to the customer.

I have been here a few different times and I have always been able to find what I need and more.read more

Called, and called, and called.....and called, no answer in the middle of the day on a Thursday…read more This went on for over 2 hours. Finally decided that TSC wanted my money more than Atwoods did. Will never go back.

I always find ATwoods Staff helpful, and help load heavy things in the car for me…read more Their prices are usually less expensive than at other retail stores. I get my dog food there, much cheaper than the pet stores. The store is always clean, and have bleach water at the front to spray on the carts. PLUS I am able to take the dog into the store with me.

I was super surprised to feel air conditioning when we walked in. Atwood's is notorious for being…read morewarm "for the farmers" but not this one! We were immediately drawn to the cheeping in back. It's chick time in Atwood's! We had to ogle the hot chicks! Lol Our agenda today was to buy horse wrap for a thumb injury. ( Not mine!) At $1.69 a roll, it is cheaper than human wrap in the pharmacy, Walgreen's or anywhere else "sticky" wrap is sold. ( At about $4-$6 a roll and not as wide. ) Bonus: horse wrap comes in a variety of colors! I noted that wrap now comes in a 4-pack, which was even more economical. My daughter selected the camouflage, which was agreed upon by all of us for now and future wrapping. I noted the current price on bird food for future purchase. We didn't really have time to shop. We just grabbed and went. Next time...

Outstanding service from the manager, Tamara Brown, and thanks to Drew for quick and prompt…read moredelivery and exchange of a Weber grille. Great customer service!

The Saga continues with Home depot - DEFECTIVE PRODUCT: I…read moreposted a review on Jan 12, 2026 about the poor delivery experience... Now its even crazier... They finally delivered our dishwasher on 1/12, we got it installed on 1/13. We decided we probably should try to use the dishwasher so on 1/22 we attempted to use it for the first time and we kept getting E4/F8 error messages so.. Home Depot told us to call the Whirlpool warranty line to get a service tech to take a look. The service tech came out on 1/28th and what he found was crazy. The actual dishwasher was defective and there was a rusted/burnt hole in the bottom of the tub which we wouldn't haven't seen underneath some bolts in the dishwasher. So we went back to Home Depot because we BOUGHT what we thought was a brand new dishwasher and they don't want to replace it. We PAID for a brand new one and do not want a REFURBISHED dishwasher when we haven't even had it but a couple of weeks and haven't been able to run 1 cycle. look at the pictures and tell me if a brand new dishwasher should look like this. The customer should ALWAYS be right and they should have done the right thing by ordering a new one. We have spent 5k-6k in the last several months and this is how you treat your customers.. by giving them the run around?? The tech's words: Found unit leaking from Tub of unit. Appears heater bracket where they welded it is leaking through the bottom. Which is what the 2 pictures shows. Unacceptable! They should have replaced (not try to fix) this immediately. If i wanted a refurbished dishwasher I would have bought it from a store that sells refurbished goods. If losing a customer is worth not just replacing the dang dishwasher it's just terrible! I will see how this works out or i will see what my attorney says. It doesnt even look like it is a new dishwasher by looking at the bottom!!!!

I pretty like this store! I went there and bought stuff for many years. However, recently the staff…read morethere are very rude and racist. Especially, the staffs inside the store are lazy and not helpfu!

Always like going in and dimming around to see what I can't live with out. They have a ton of stuff…read morefor the garage guy. Take a trip and see what they have to offer. You won't regret it.

This is an update to my original review. While waiting for…read morethe replacement stove to arrive (during that 2 week wait mentioned in the original review), we were contacted several times by the department supervisor, Antonia, who wanted to stay on top of how things were progressing. Following the arrival of the replacement stove from Lowes, it was delivered and installed professionally, and quickly. The following day, Antonia called us again to verify all was good with the delivery - she then told us she was submitting a ticket to the corporate office for some compensation for our trouble. We got a call the same day and the gentlemen from the corporate office informed us they would be sending us an email with a link for some monetary compensation, which we received that same day. While it wasn't a huge amount, it was a little biggeer than we expected and it was a nice gesture. I updated my rating to a 3-3.5 specifically for the help and attention we got ofter our misfortune began - the shipping agents at the Northwest Store, the Superior Supervisor at the East store (Antonia), and the corporate office gentleman who's name I cannot find in my notes. Lowes did work hard to "make it right", so they got the upgrade. I would still caution anyone using them to remain VERY detail orientated, and ask even the simplest of clarifications to make sure you understand what you're getting. Follow ups are a MUST as the sooner you catch an error or mistake in their process, the easier it might be able to adjust/fix.

Normally don't shop at Lowe's but I do like the people in this store. What is really unsatisfactory…read moreand irritating, is trying to check out on the self-service aisle with a veteran's card and having to show your ID every time you go through, and the process at the kiosk is very confusing.

Good selection of outdoor furniture and decor. Very customer oriented. Offer warranty support with…read moremanufacturers. Locally made salsas, pickles, and BBQ sauce are available. Also garden flags, electric candles, outdoor clocks, Haitian steel drum art, outdoor art, Talavera, unique bird houses, handblown glass, gazing balls, and birdbaths. Henri Studio and Campania concrete gnomes, elves, and dragons. Lots more!

they do not honor any agreements nor warranty work. as I had issues 6 months after an install they…read moreafter numerous calls finally called back and said it would take a week to repair the sprinklers where a pipe burst. they cam out a week later hours after the appointment time and the technician informed me that the install they used to thin a schedule pipe and thus why it burst. they replaced it and it was repaired correctly. the worst part of this they charged me for the service call even though this was under warranty. They kept sending a bill although only 112$ but did not care it was under warranty as I had to pay for the service call. I left messages for the owner to call many times with no response. Beware: They are the worst example of a company who does not honor their inferior materials with work. I paid this as I feel they were ready to place a lien for this.