So, I'll start off by saying I had an awesome experience at their store. My whole time spent…read moreshopping there was easygoing, no stress at all. Usually the wife and I shop for new furniture once every 2 years or so. It was about that time again. I'd remembered hearing their commercial on the radio, so I figured, lets give this place a try. I was honestly tired of spending an arm an leg at other places. First thing I noticed while shopping there was their employees were so laid back, but in a professional sense. No nagging, no slime, no bull crap. Just a few guys and gals helping you out with what you need. Simply put, they helped my wife and I find exactly what we were looking for. The prices were fair, and even threw in an additional discount. We ordered a mattress set, living room group, and bunk bed for our little ones. All of it delivered and assembled by a couple younger delivery guys (who were awesome as well). I can easily say I'll be sticking with them for any other furniture purchases I may need. Thanks guys, your help was much appreciated by the wife and I!

I am absolutely appalled and disgusted by the treatment I received at Crazy Jay's Beds today. As a…read morepotential customer looking to make a large purchase to support my agency's clients, I expected a welcoming and professional experience. Instead, what I encountered was a complete nightmare from start to finish. Upon entering the store, I was not greeted by a single employee. After browsing for ten minutes, I had to approach two young men assembling furniture just to determine if they even worked there, as they had no identifying uniforms or name tags. One of them rudely told me his mom was in the back and stomped off when I asked if he could get her. When the woman finally appeared, her attitude was atrocious. She greeted me with a curt "It's going" when I politely asked how her day was. I tried to overlook her rudeness and proceeded to show her a picture of the item I wanted to purchase. She claimed it wasn't in stock and begrudgingly checked her catalog, only to confirm they didn't have it. I then selected a triple bunk bed and began looking at mattresses. But the ones she showed me were suddenly "unavailable" after I had made my selection. She tried to push memory foam on me despite me clearly stating I didn't want that type. The final straw was when she abruptly demanded to know "what organization are you from" for the receipt, before we had even finalized the purchase details. Her tone was so rude and off-putting that I had simply had enough. I told her directly that she was rude and walked out. As an agency that supports families, I had high hopes of forming a community partnership with a family-owned business-like Crazy Jay's. We frequently purchase furnishings for clients, and I thought working with you would be an amazing opportunity. However, after the horrible attitudes and service from your staff, I had no choice but to take my business elsewhere. It brings me no joy to write this complaint. In fact, it makes me very sad that I couldn't support a local business as I had hoped. But I felt compelled to bring this to your attention in the hopes that you will address these issues. I would hate for anyone else to endure the awful experience I went through. Please take this as constructive feedback to improve your customer service and staff training. First impressions are everything, and unfortunately, Crazy Jay's made a very poor one today. I truly hope corrective actions will be taken. Sincerely, A Very Disappointed Potential Customer

Wow, what a great experience! We came in looking for an electronic recliner. Our sales person…read moreguided us through the store and worked with us tirelessly. The prices we saw were very competitive with the other store we visited. We felt like we got a lot for the money. The sales manager was very pleasant as was the person that aided us with the financing. I would definitely shop here again should the need arise.

Just moved from California to Kansas. Went to purchase new furniture for my new home and was helped…read moreby Eric. He's very nice and friendly but when you go to the checkout counter Carolina was not friendly at all. She's rude and doesn't even smile at the customers doesn't have good customer service either. I almost wanted to cancel my order because of her. Few weeks after purchasing my order I called and she answered and put me on hold for 10 minutes. All I wanted to do was add something to my order and apparently she couldn't help me. She claimed that only Eric could help since he's the one that helped me the first time. It's been a month and I barely got a message back from Eric. Carolina even gave Eric the wrong info of what I wanted to add to my order. So when purchasing from this place try not to deal with Carolina she's not friendly at all. She needs some customer service classes.

Horrible. They lost my screen door! I bright in 2 doors for screen replacement but can only locate…read more1. Mgr told me they would give me a free screen but when I asked about my missing door his response was we have no proof you had 2 to start with. What??? Are you kidding me

I bought a weed eater last week at another Ace across town. I read the instructions but was still…read morehaving trouble getting it to start and to adjust the length. I was on the way to see a friend, so I stopped @ Westlake ACE hardware in Andover to see if someone could assist me. Amanda Ayer, General Manager, was at the front of the store. I told her I had bought the weed eater at another ACE, but was hoping someone there could assist me as the one I bought it from an ACE store on the west side of town and I live east. The store was not busy at the time. Amanda took my instruction manual and the weed eater on the floor and read the instructions. She got it started and went over step by step how to do it and even shortened the length for me. She went above and beyond for me and I really appreciate it. Thanks Amanda!

Did a great job on left over carpet for rugs!! They had to…read moredo some patching to get our size requested, could not tell!!! Not the cheapest, but you pay for what you get, and it was great! Thanks Tony!

Very accommodating. Excellent work and the price is right. We live out of town. Dropped off in the…read moremorning and picked it up in the early afternoon. Thanks!!! Great job!!

if I could give zero stars I would. I tried to make a purchase but my card declined even though I…read morejust got paid, and they didn't even give me my stuff but still charged my card I even went to check at an ATM and I had enough money, and they were mean about it too. Micheals is WAY better

I love this store. It's like a better version of Michael's, with a lot more stock. It can be…read moreexpensive, but it's great for on sale items. I love how they merchandise their store. They have a huge section of items by theme. I love that. Their customer service is fabulous. I had a question about a magnifying light. The lady looked over the box , and couldn't find the answer, either. Then she said follow me. We'll look this over. We went to her counter, and she opened the box to look at the product. She took out the manual, and found my answer. She suggested I keep the receipt and return it, if it's not what I wanted. THEN...she said, " Next time you come in, let us know how you like it! We want to hear about how people feel about the products we sell!!!!" I've heard a lot of good things about this light." Although I love shopping on Amazon, this kind of customer service is something that can't happen with on line shopping. I also got some beautiful plants that were 50% off! You can't get this size anywhere for under 10.00 (see picture) and you can't beat their quality. With Spring in the air, I'm loving their beachy themes and tons of flamingo items. They have a lot of Christian items, plus a great selection of Easter decorations. No other store has a selection like this. They have it all!! If Hobby Lobby doesn't have it, they don't make it.

Great on so many levels: * Repurposed appliances, materials,…read moreand furniture is more environmental * Salvaged or used items save homeowners LOTS of money * Profits fund Habitat for Humanity, a wonderful nonprofit that enables home ownership

Great place! Always surprisingly unique furniture. Tons of…read moreoptions for any home project you may have. I shop here regularly for projects and think this place is a gem!

great selection of pool tables as well as options for each. and bar stools: nice group to work…read morewith. Prices are reasonable, glad they offer delivery and set up.

I Would Highly recommend ICT bedding to anyone looking for a mattress. Kenny and his wife are the…read moreowners. Kenny was very helpful and knowledgeable about his products. He took the time educate us about mattresses and listened to what our needs were. He was not pushy at all. Once we decided on the mattress, he set up the delivery for two days later. He delivered the mattress to our home at the appointed time and once he got it into the bedroom he placed the mattress on the bed and hauled out the packaging. If you want a high quality mattress at a fair price surpass the Big Box stores and head to ICT bedding.

Outstanding service, great selection of mattresses very affordable, will definitely use them for…read morefuture bedding needs.